Académique Documents
Professionnel Documents
Culture Documents
Project
Locking
Project
Object Type
3. Select Business Component Object Type in the Object Editor Window, Go to List Editor Window,
RCNR and give the following details.
Column :FST_NAME,LAST_NAME,EMAIL_ADDR
Name :First Name, Last Name, Email Address
List Column OT
10. Select the Applet you have created (ex. Sample Contacts Applet), right click and click on “Edit Web
Layout” , you will get a dialog box asking whether you want to associate the applet with Web Applet
Template, Click Yes. In the Web Layout window fill up the details, and click on next.
13. Select Your view (ex. Sample Contacts View), Right Click, click on Edit Web Layout and associate
the view with the View Web template using the View Wizard.
View
Web Templates
14. Select the required Applets and then click on Finish.
15. Select Screen OT from Object List Editor Window, Go to List Editor Window and give the following
details.
16. Expand Screen OT, select ‘Screen View’ OT, go to Screen Views List editor window and give the
following details.
17. Select Application OT from Object Explorer Window, Go to the list editor window and give the
following details.
19. Select Screen Menu Item OT just below the Page Tab OT, go to the Screen Menu Items List Editor
window, RCNR and give the following details.
Before Compilation make sure that you have a copy of the siebel.srf, which you can overwrite
at compilation.
c. Copy siebel.srf file, and paste it in the same directory and rename it as
sample_contacts.srf
21. Select your project in the Object Compiler Window, and in the Siebel Repository File path
text box, give the path of your .srf file (By default it will be siebel.srf, you must change it
to your srf file name) as shown in the figure and then click on Compile button.
22. Close Tools.
23. Go to Siebel Call Center Application, Login as SADMIN,SADMIN and connect to sample database
24. Go to View – Site Map – Application Adminstration – Views, and in the views applet RCNR and
create the view which you have created in Tools.
25. Go to View – Site Map – Application Adminstration – Responsibilities, and in the
Responsibilities applet RCNR and create a Responsibility, attach your view to the responsibility
and assign the responsibility to the Employees as shown.
Responsibility Applet
26. Close Siebel Call Center Application.
27. In order to create the .cfg file, go to D:\sea703\client\bin\enu\, copy uagent.cfg and paste it
in the same directory and rename it as sample_contacts.cfg. Open this cfg file and do the following
changes and save the file.
28. Rename the short cut as Sample Application, and open properties, in the target text box pass
the path of the cfg file as
D:\sea703\client\BIN\siebel.exe /c "D:\sea703\client\bin\enu\sample_contacts.cfg“