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Content
1.
2.
3.
4.
5.
6.
7.
General information
Facilities & Services
Cleanliness & Comfort
Room type & Size
Restaurant
Staff
Customer care
1. General Info
24-hour reception
Car Park
24-hour maintenance
Complimentary daily
scheduled bus shuttle to
commercial districts and
shopping centres
Transportation services
Complimentary Breakfast
Room service
Concierge services
Money changer
Leisure
amenities
Outdoor resort-style
swimming pool &
Jacuzzi
Outdoor Childrens
wading pool
Children outdoor
playground and indoor
playroom
Fully equipped 24
hour gymnasium,
steam bath facilities
Library Lounge
Business complements
Conference room
3. Cleanliness &
Comfort
Cleanliness
Clean
public areas
- Vacuum corridor
- Clean lifter area
- Clean exit stairs
- Check flowers and
ornamental plants
- Scrub and clean
glazing, glass and
window,
Handsets
Telephone
Keypads
Television
Remote Control
Cabinet
Handles
Door
Knobs
Hotel
Pens
Light
Lamps)
Bathroom
Sink Faucets/Faucet
Handles
Bathroom
Toilet
Toilet Handle
Seat
Bathtub
Remove
the bedspread
Comfort
Magnificent unobstructed
view
Innovative concepts
A resort-style swimming
pool, well-equipped 24-hour
gymnasium, caf &
childrens outdoor & indoor
play areas are located within
the complex
Studio
Three
Bedroom
Executive
Quantity
Size
Studio
14
(Sqm)
40
32
55
4,200,000
105,000,000
70
5,250,000
117,600,000
32
105
7,350,000
132,300,000
64
125
7,980,000
144,900,000
32
156
8,820,000
157,500,000
285
16,800,000
241,500,000
293
17,850,000
262,500,000
569
31,500,000
420,000,000
(VND)
3,465,000
(VND)
75,600,000
5. Restaurant
Restaurant serve buffet
breakfast (surcharge)
from 6:00 - 10:00 a.m
Restaurant in the
campus serve also
breakfast, lunch and
dinner
Delivery to room
(limited time)
6. Staffing
Fraser Suite's staffs are professional, dedicate and friendly. They get
many good review on websites about travel and hospitality.
Here is a review from a guest for Fraser Suite's staff on tripadvisor.com:
Great place with very friendly and helpful staff
We were a long-term residence and we lived in a three-bedroom
apartment
our dogresidence
for three and
years.
hadinaagreat
stay
We were with
a long-term
weWe
lived
three-bedroom
thanks
to all the
Fraser
Suitesyears.
there.We
Hahad
Noiaisgreat
where
apartment
withstaff
ourofdog
for three
stay
receiving
a good
minimum
standard
of service
canisbewhere
difficult.
thanks to
all theorstaff
of Fraser
Suites there.
Ha Noi
It is
also a place
with
lot of hassle
for doing
regularcan
things
like
receiving
a good
or aminimum
standard
of service
be difficult.
shopping,
getting
a taxi,
That isfor
why
Fraser
is a very
good
It is also or
a place
with
a lotetc.
of hassle
doing
regular
things
like
place
to stay or
forgetting
someone
coming
to HaisNoi
a long-term
or
shopping,
a taxi,
etc. That
whyfor
Fraser
is a verystay,
good
even
forto
a short
trip.
The room
is clean,
well-taken
of, andstay, or
place
stay for
someone
coming
to Ha
Noi for acare
long-term
well-equipped
with
modern
facilities,
andwell-taken
it also has care
a gorgeous
even for a short
trip.
The room
is clean,
of, and
view
if the room is
facing
the lake.
well-equipped
with
modern
facilities, and it also has a gorgeous
view if the room is facing the lake.
We did not have any major problems while staying there, but
We did not(front
have any
majorstaff,
problems
while staying
there, and
but
everyone
office
engineers,
guards,
everyone (front
engineers,
guards,
and
management)
wasoffice
very staff,
helpful
and quick
to
management)
was verywhenever
helpful and
to
respond
to our requests
wequick
needed
respond toThey
our requests
whenever
wecould
needed
something.
were people
that we
rely on.
something. They were people that we could rely on.
7. Customer
Care
Fraser Suite provide a
caring service called
"Fraser Care
Conclusion
Great location, superb service and seamless
access to everything you need theyre right
here at Fraser Suites Hanoi.
Tks for
watching
& listening