Vous êtes sur la page 1sur 38

Body Language

BY

Mrs. Rashmi Shahu

What's your body telling you?


Body language: The gestures, poses, movements, and
expressions that a person uses to communicate.

7 % VERBAL (Conveyed through words)


38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)

In today,s hard world you dont just have to be able to TALK


THE TALK youve got to WALK THE TALK

How to trigger positive emotions


How to ensure you are not interrupted
How to create instant rapport and trust
How to know when someone is lying
How to deal with rude and aggressive people

Body Language

KINESICS

PROXEMICS

Five types of body language:


eye contact
facial expression
gestures
posture and stance
space relationship

HAPTICS

EYES
Eyes are so transparent
that through them
one sees the soul

Look a person in the


Eye when you
Talk to him

EYE CONTACT

GAZE BEHAVIOUR
FORMAL GAZE
INFORMAL GAZE
PERSONAL GAZE
LATERAL GAZE

PURPOSE FOR EYE CONTACT


SPEAKING INFORMATION
SHOWING ATTENTION AND INTEREST
INVITING AND CONTROLLING INTERACTION
DOMINEERING, THREATENING, INFLUENCING
OTHERS
PROVIDING FEEDBACK DURING SPEECH
REVEALING ATTITUDES

Too much eye contact: dominance, lack of respect, threat, wish to


insult
Too little eye contact: not paying attention, impolite, insincere,shy

Withdrawing eyes: signal of submission

FACIAL EXPRESSION

CAN FACE SPEAK?


HAPPINESS
SADNESS
DISPLEASURE
ANGER
FEAR
INTEREST

GESTURES OR KINESICS

LET YOUR BODY


TALK
ON YOUR BEHALF

SOME COMMON GESTURES


SHOULDER SHRUG : I dont know
PUFFED CHEST : pride or achievement
SUCKED STOMACH : I am not as fat as I look
FINGER CROSSING : protection

EYELID PULLING : be alert

NOSE TAPPING : mind your own business

THUMB UPPING : best luck , victory

RUBBING PALM TOGETHER : positive expectation

THUMB AND FINGER RUB : money expectancy


HANDS CLENCHED TOGETHER : confident
STEEPLING HANDS : frustrated , request

Some more common gestures:


Palm In Palm : Authority

Hand gripping wrist : Frustration

Hands in pocket : aggression

Hands on hips : aggressive ,


achiever stance

Some more common gestures:


Mouth Guard : suppressing deceitful words,
telling lie
nose touching : listener doubting speakers
words, disguising own words,
mind your own business
eye rub : avoiding eye contact, lying
finger in mouth : needs reassurance, making decision
chin stroking : making a decision

Some more common gestures:


clenched teeth : anger, lying

boredom gestures:

evaluating gestures :

Calculating
Every thing under control
relaxing

POSTURE AND STANCE


STANDING

SITTING
LYING
SOME COMMON POSTURES:
SAGGING : Depression
FORWARD LEAN : Positive Attitude
BACKWARD LEAN : Negative Attitude

Some common postures:


arms folded across the chest : unsympathetic
arms held loose : open positive attitude
upright posture : high status , I am the boss
bowing head : lower status
sideway lean : relaxation, friendliness
self wrapping : withdrawal, self protection
slouching with forward lean : lowliness
moderately upright : enthusiasm, friendliness

PROXEMICS
Intimate Touching : 0-18
Personal : Close -1 to 2 feet
Far - 2 to 4 feet
Social : Close 4-7 feet
Far - 7-12 feet
Public : Close - 12-25 feet
Far - 25 feet or greater

WHEN YOU INVADE MY SPACE


Reactions to an invasion of your space

Feel troubled
Get defensive
Become aggressive
Retaliate

Jockeying for position


Inclusive - Non-inclusive :
How you include/exclude others in a group

Parallel body positions :

Will position yourselves to relate to each other


Side by side are neutral
Facing means people are involved

HAPTICS
Body contact : accidental
Touch : Deliberate
Types of Touch:
functional
social
genial
passionate

Kinds of touch depends on various factors:


which part of body is touched (voluntary/involuntary)
how long touch lasted
pressure used
movement after contact
mood while touching
relation between the two persons

Stiff arm hand shake : equality

Dead fish handshake: weak character

Aggressive Hand shake

Politician Hand shake

Palm down : Dominance

Palm up : Submission

Knuckle grinder : aggression

Finger tip grab : keep at considerable


distance
Arm pulling : insecurity

Double handed handshake


upper arm grip : transmits
feelings

shoulder hold : penetrates


intimate zone

Appearance and physique


The impression people make on one another is based
60% on their appearance, 33 % on on the way in
which they speak and 7 % on what they say
INCOME
STATUS
PERSONALITY
OCCUPATION

How to be attractive
eye contact
facial expression
head movements
gestures
postures
proximity
body contact
Appearance & physique
Timing & synchronization

THANK YOU