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NQI JABO3 Weekly Report W-42


XL E2E Business Network Improvement
HUAWEI TECHNOLOGIES CO., LTD.

NMS KPI Achievement


J2-CKRG Summary W42

Baselin
e

KPI

KPI Gap Main Issue

SDCCH Drop Rate 14% HW Issue-Availability, 43% Major Neighbor Problem, 14% Active
%
Alarm, 29% Freq BSIC Issue
Perceived Drop
Rate %

Curren
t

SdcchDropRate and AsgSuccessRate below EPL contributed by


49873 PasirTanjung Cikarang 15-Oct due to direct impact
availability issue at Hegarmukti Cikarang.
PsDropRate and SpDropRate below EPL contributed by
3G_SUKARAYA_CIKARANG due to availability issue on 17-Oct

20% HW Issue-Availability, 67% HW Issue-Transmission

Speech Drop Rate


50% HW issue-Availability, 50% Major Neighbor Problem
%
11% HW Issue-Transmission, 23% HW Issue-Antenna Problem, 11%
Packet Drop Rate
Major Neighbor Problem, 22% Overshooting, 22% Non Optimized
%
Parameter, 11% Radio Capacity
Asg Success Rate 100% Radio Capacity Issue
SP Access Rate % 100% HW Issue-Availability
PS Access Rate % 100% HW Issue-Availability

HUAWEI TECHNOLOGIES CO., LTD.

Page 2

NMS KPI Achievement


J2-KRWG Summary W42

Baselin
e

KPI

KPI Gap Main Issue

Speech Drop Rate


50% Database parameter-Non Optimized Setting, 50% Overshooting
%

Curren
t

SpDropRate below EPL contributed by


3G_PINAYUNGAN_TELUK_JAMBE due to out of synchronization
speech on 18-Oct

Packet Drop Rate 100% HW Issue-WRFU/RRU Problem, 25% Major Neighbor Problem,
%
25% Non Optimized Parameter
PS Access Rate % 67% HW Issue-Availability, 33% HW Issue-Active Alarm

HUAWEI TECHNOLOGIES CO., LTD.

Page 3

NMS KPI Achievement


J1-JKP1 Summary W42

Baselin
e

HUAWEI TECHNOLOGIES CO., LTD.

Curren
t

PerceiveDropRate, PerceivedCongestionRate, and


AsgSuccessRate below EPL contributed by 32733 Kebon
Kosong Angkasapura at 14-Oct due to transmission problem.
SpDropRate below EPL contributed by
3G_SUNTER_BENTENGAN due to transmission alarm on 12-Oct

Page 4

NMS KPI Achievement


J1-JKTU Summary W42

Baselin
e

HUAWEI TECHNOLOGIES CO., LTD.

Curren
t

SdcchDropRate and PerceiveCongestionRate below EPL


contributed by 49114 PADEMANGAN BARAT 2 due to hardware
issue since 15-Oct
SpDropRate below EPL contributed by 3G_KELAPA_KOPYOR
due to low availability issue on 16-Oct

Page 5

NMS KPI Achievement


J1-BEKS Summary W42

Baselin
e

HUAWEI TECHNOLOGIES CO., LTD.

Curren
t

SpDropRate below EPL contributed by


3G_SILIWANGI_BANTAR_GEBANG due to low availability on 15Oct

Page 6

NMS KPI Achievement


J1-BKS1 Summary W42

Baselin
e

HUAWEI TECHNOLOGIES CO., LTD.

Curren
t

High TBFFailRate contributed by JK24724 Sinar Kompas


Utama2 due to spike availability issue at 14-Oct and already
back to normal at 15-Oct
SpDropRate below EPL contributed by
3G_BOULEVARD_HIJAU_BEKASI due to low availability on 18Oct

Page 7

NMS KPI Achievement


J1-BKS2 Summary W42

Baselin
e

HUAWEI TECHNOLOGIES CO., LTD.

Curren
t

High TBFFailRate contributed by at Tamini Square spike on 14Oct due to availability issue, already back to normal at 16-Oct
SpDropRate below EPL contributed by 3G_GEMPOL due to low
availability on 14-Oct

Page 8

Worst Performance Cell JABO3


KPI Gap Main Issue W42

Based on top ten worst cell:

J2-CKRG on W42 have main issue : SdcchDropRate and AsgSuccessRate below EPL contributed by 49873 PasirTanjung Cikarang
15-Oct due to direct impact availability issue at Hegarmukti Cikarang, already back to normal

J2-KRWG on W42 have main issue : SpDropRate below EPL contributed by 3G_PINAYUNGAN_TELUK_JAMBE due to out of
synchronization speech on 18-Oct

HUAWEI TECHNOLOGIES CO., LTD.

Page 9

Cluster Definition
JABO3
Site Distribution

Cluster J1-JKTU has the most number of


sites(381)

JABO3 consist of 7 cluster, 5 Cluster Lions Gate area


and 2 Cluster Non Lions Gate area
HUAWEI TECHNOLOGIES CO., LTD.

Page 10

J2-CKRG
2G Weekly KPI Trend

HUAWEI

Degrad
e

Degrad
e

Degrad
e

Degrad
e

Mainta
in

Degrad
e

PerceiveDropRate below EPL contributed by Jk49061 Kampung Kebon Kelama due to transmission problem
at 18-Oct
SdcchDropRate and AsgSuccessRate below EPL contributed by 49873 PasirTanjung Cikarang 15-Oct due to
direct impact availability issue at Hegarmukti Cikarang
TbfFailRate below EPL contributed by 08891 Jababeka Timur at 16-Oct due to low availability issue, already
TECHNOLOGIES
CO., LTD.
Page 11
back to normal

J2-CKRG
3G Weekly KPI Trend
Mainta
in

Mainta
in

Mainta
in

Improv
e

mainta
in

HUAWEI TECHNOLOGIES CO., LTD.

SpDropRate below EPL contributed by


3G_SUKARAYA_CIKARANG due to
availability issue on 18-Oct
PsDropRate below EPL contributed by
3G_SUKARAYA_CIKARANG due to
availability issue on 17-Oct
PsAccessRate below EPL contributed
by 3G_PASIR_GOMBONG_CIKARANG
due to DUW problem on 17-Oct

Page 12

J2-KRWG
2G Weekly KPI Trend
Mainta
in

Mainta
in

Mainta
in

Mainta
in

Improv
e

Improv
e

All KPI Achieved EPL target

HUAWEI TECHNOLOGIES CO., LTD.

Page 13

J2-KRWG
3G Weekly KPI Trend
Mainta
in

Mainta
in

Mainta
in

Mainta
in

HUAWEI TECHNOLOGIES CO., LTD.

Mainta
in

SpDropRate below EPL contributed by


3G_PINAYUNGAN_TELUK_JAMBE due
to out of synchronization speech on
18-Oct

Page 14

J1-JKP1
2G Weekly KPI Trend

HUAWEI

Mainta
in

Improv
e

Improv
e

Mainta
in

Mainta
in

Improv
e

PerceiveDropRate, PerceivedCongestionRate, and AsgSuccessRate below EPL contributed by 32733 Kebon


Kosong Angkasapura at 14-Oct due to transmission problem.
SdcchDropRate below EPL contributed by Perhubungan spike at 15-Oct due to direct impact neighbor
problem.
TbfFailRate below EPL contributed by 12445 Kramat Pulo2 due to direct impact availability issue at
TECHNOLOGIES
CO.,
LTD.
Page 15
neighbor at
14-Oct

J1-JKP1
3G Weekly KPI Trend
Mainta
in

Mainta
in

Mainta
in

Improv
e

Mainta
in

HUAWEI TECHNOLOGIES CO., LTD.

SpDropRate below EPL contributed by


3G_SUNTER_BENTENGAN due to
transmission alarm on 12-Oct
PsDropRate below EPL contributed by
3G_KODAM_SUMUR_BATU due to
power congestion on 16-Oct
SpAccessRate below EPL contributed
by 3G_PERCETAKAN_NEGARA due to
availability issue on 12-Oct

Page 16

J1-JKTU
2G Weekly KPI Trend

HUAWEI

Mainta
in

Degrad
e

Degrad
e

Mainta
in

Improv
e

Degrad
e

PerceiveDropRate below EPL contributed by SUNTER BENTENGAN2 due to intermittent transmission


problem at 18-Oct
SdcchDropRate and PerceiveCongestionRate below EPL contributed by 49114 PADEMANGAN BARAT 2 due
to hardware issue since 15-Oct
TbfFailRate below EPL contributed by JK52406 ICD Pademangan2 spike due to direct impact availability
TECHNOLOGIES
CO., LTD.
Page 17
issue on neighbor
site at 13-Oct

J1-JKTU
3G Weekly KPI Trend
Mainta
in

Improv
e

Mainta
in

Improv
e

Improv
e

HUAWEI TECHNOLOGIES CO., LTD.

SpDropRate below EPL contributed by


3G_KELAPA_KOPYOR due to low
availability issue on 16-Oct
PsDropRate below EPL contributed by
3G_MARUNDA due to low availability
on 14-Oct
SpAccessRate below EPL contributed
by 3G_BUDI_MULIA due to code and
power congesiton on 16-Oct

Page 18

J1-BEKS
2G Weekly KPI Trend
Mainta
in

Mainta
in

Mainta
in

Mainta
in

Mainta
in

Mainta
in

All KPI Achieved EPL target

HUAWEI TECHNOLOGIES CO., LTD.

Page 19

J1-BEKS
3G Weekly KPI Trend
Mainta
in

Mainta
in

Mainta
in

Degrad
e

HUAWEI TECHNOLOGIES CO., LTD.

Degrad
e

SpDropRate below EPL contributed by


3G_SILIWANGI_BANTAR_GEBANG due
to low availability on 15-Oct

Page 20

J1-BKS1
2G Weekly KPI Trend
Improv
e

Improv
e

Mainta
in

Mainta
in

Mainta
in

Degrad
e

High TBFFailRate contributed by JK24724 Sinar Kompas Utama2 due to spike availability issue at 14-Oct
and already back to normal at 15-Oct

HUAWEI TECHNOLOGIES CO., LTD.

Page 21

J1-BKS1
3G Weekly KPI Trend
Mainta
in

Degrad
e

Mainta
in

Degrad
e

Mainta
in

HUAWEI TECHNOLOGIES CO., LTD.

SpDropRate below EPL contributed by


3G_BOULEVARD_HIJAU_BEKASI due to
low availability on 18-Oct
SpAccessRate below EPL contributed
by 3G_KALIABANG_ROROTAN due to
low RRC SR on 18-Oct

Page 22

J1-BKS2
2G Weekly KPI Trend
Mainta
in

Degrad
e

Mainta
in

Mainta
in

Mainta
in

Degrad
e

High TBFFailRate contributed by at Tamini Square spike on 14-Oct due to availability issue, already back to
normal at 16-Oct

HUAWEI TECHNOLOGIES CO., LTD.

Page 23

J1-BKS2
3G Weekly KPI Trend
Mainta
in

Improv
e

Mainta
in

Mainta
in

Improv
e

HUAWEI TECHNOLOGIES CO., LTD.

SpDropRate below EPL contributed by


3G_GEMPOL due to low availability on
14-Oct
SpAccessRate below EPL contributed
by 3G_TMII_DUKUH due to power
and code congestion on 14-Oct

Page 24

Worst Cell Root Cause & Action Plan


J2-CKRG & J2-KRWG

Hardware issue(50%) & Neighbor relation


issue(30%) is the most reason for worst cell root
cause.

HUAWEI TECHNOLOGIES CO., LTD.

Page 25

2G WPC Root Cause


J2-CKRG & J2-KRWG
CLUSTE
R_NAM tec KPI
E
h Impact

RNC

UtranC
ell
SiteName

SdcchDrop BBKS0
J2-CKRG 2G Rate
6
14942
PerceiveDro BBKS0
J2-CKRG 2G pRate
6
49671

Cikarang Kota
Sukaraya
Cikarang

Root Cause Sub


Classification
Major Neighbour
Problem
TCH Availability
Problem

SdcchDrop BBKS0 JK2473


Major Neighbour
J2-CKRG 2G Rate
6
3
Desa Simpangan Problem

Root Cause
Classificatio
n
Action Plan
Neighbour
Relation
Issues
escalate to FOP

PIC
FOP

HW Issues
Neighbour
Relation
Issues

escalate to FOP

FOP

escalate to FOP

FOP

SdcchDrop BBKS0 JK2642


J2-CKRG 2G Rate
6
1
Kalijaya
SdcchDrop
J2-CKRG 2G Rate
BBKS3 01271 Srimahi Bekasi

Alarm Problem
TCH Availability
Problem

HW Issues

escalate to FOP

FOP

HW Issues

FOP

SdcchDrop
J2-CKRG 2G Rate
BBKS4 14991

Lembah Hijau
Cikarang

External Interference
non CDMA

SdcchCong
J2-CKRG 2G estionRate BBKS4 49282

Sukadami
Cikarang

Major Neighbour
Problem

Frequency
BSIC Issues
Neighbour
Relation
Issues

escalate to FOP
Find external
interference
source

FOP

SdcchDrop
J2-CKRG 2G Rate
BBKS4 49732

Lipocikarang Gn
Wilis

External Interference
non CDMA

Frequency
BSIC Issues

escalate to FOP
Find external
interference
source

PerceiveDro
BD4357 ASRI PRATAMA
J2-CKRG 2G pRate
BBKS4 1
JAYASAMPURNA

Transmission Problem

HW Issues

PerceiveDro
BD4357 ASRI PRATAMA
J2-CKRG 2G pRate
BBKS4 3
JAYASAMPURNA

Transmission Problem

HW Issues
Neighbour
Relation
Issues
Neighbour
Relation
Issues

SdcchDrop
BD4359 INDUSTRI_UTARA_ Major Neighbour
J2-CKRG 2G Rate
BBKS4 3
1_PASIRSARI
Problem

HUAWEI
TECHNOLOGIES
CO., LTD. Major Neighbour
SdcchCong
BD4883
J2-CKRG 2G estionRate BBKS4 1
HARJAMEKAR
Problem

TT Number
already back to
normal
already back to
normal
already back to
normal
TT-2015083105877 /CM20150831-03648
already back to
normal

Optim
already back to
normal

WPC/K Alarm
Close
PIStat Statu Open d
us
s
Week Week
Closed Clear W42

W42

Closed Clear W42

W42

Closed Clear W42

W42

Open

Closed Clear W42

W42

Open

FOP

escalate to FOP

FOP

already back to
normal

Page
26back to
already
normal

Clear W38

Closed Clear W42

Optim
Open
Trans
Escalate to Trans acces
Access
s
ST-20151016-05981 Open
Trans
Escalate to Trans acces
Access
s
ST-20151016-05981 Open
escalate to FOP

Open W42

W42

Clear W38

Open W38

Open W38

Closed Clear W42

W42

Closed Clear W42

W42

3G WPC Root Cause


J2-CKRG & J2-KRWG
CLUSTER_
NAME
tech KPI Impact
J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-CKRG

3G

J2-KRWG

3G

J2-KRWG

3G

J2-KRWG

3G

J2-KRWG

3G

J2-KRWG

3G

J2-KRWG
J2-KRWG

3G

RNC
RNBKS
PsDropRate
05
RNBKS
SpDropRate
05
RNBKS
SpDropRate
05
RNKR
PsDropRate
W01
RNKR
PsDropRate
W01
RNKR
PsDropRate
W01
RNKR
PsDropRate
W01
RNKR
SpDropRate
W01
RNKR
PsDropRate
W01
RNKR
PsDropRate
W01
RNKR
SpDropRate
W01
RNKR
SpDropRate
W01
RNKR
PsDropRate
W01
RNKR
PsDropRate
W01
RNKR
SpDropRate
W01
RNBKS
SpDropRate
04
RNBKS
SpAccessRate 04
RNBKS
SpAccessRate 04
RNBKS
SpDropRate
04
RNBKS
SpDropRate
04
RNBKS
SpAccessRate 04
RNBKS
SpDropRate
04
RNBKS

UtranCell SiteName
345JK3G1 3G_KAMPUNG_KEBON_KEL
35221
APA
345JK3G2
16504
3G_SUKATANI_BEKASI
345JK3G2 3G_HARJAMEKAR_CIKARAN
16844
G
345JK3G1
17442
3G_SERANG_CIBARUSAH
345JK3G1
17822
3G_PERUM_KSB
345JK3G1
31323
3G_CIKARANG_BARU
345JK3G2 3G_TECHNO_PARK_CIKARA
16914
NG
345JK3G3
16188
3G_CIBITUNG_TOL_KM28
51239

Root Cause Sub


Classification

Root Cause
Classification

Action Plan

PIC

TT Number

WPC/KPI Alarm
Status
Status

Open
Week

Closed
Week

Transmission Problem

HW Issues
Neighbour
Relation Issues

Escalate to FOP

FOP

ST-20151011-03754

Open

W28

Escalate to FOP

FOP

already back to normal

Closed

Clear

W39

W42

HW Issues
Data Base
Parameters
Neighbour
Relation Issues
Radio Capacity
Issue

Escalate to FOP

FOP

TT-20150821-01538

Open

W28

Tuning Parameter

Optim

Open

W28

Escalate to FOP
Need Upgrade
Capacity

FOP

already back to normal

Closed

Clear

W28

W42

RND

Open

W28

HW Issues
Escalate to FOP
Neighbour
Major Neighbour Problem
Relation Issues
Escalate to FOP
Coverage spill, overshooting to
be contained
RF Design Issues Site Audit

FOP

TT-20150821-01519
TT-20150904-01850 // CM20150904-01217

Open

W28

FOP

Open

W28

Optim

Open

W30

Escalate to FOP

FOP

TT-20150821-01519

Open

W28

Escalate to FOP

FOP

already back to normal

Closed

Clear

W28

W42

Escalate to FOP

FOP

TT-20150821-01654

Open

open

W28

Site Audit

Optim

W28

FOP

TT-20150904-01850 // CM20150904-01217

Open

Escalate to FOP

Open

W28

Escalate to FOP

FOP

already back to normal

Closed

Clear

W40

W42

Escalate to FOP

FOP

already back to normal

Closed

Clear

W42

W42

Escalate to FOP

FOP

already back to normal

Closed

Clear

W42

W42

Escalate to FOP

FOP

already back to normal

Closed

Clear

W39

W42

Escalate to FOP

FOP

already back to normal

Closed

Clear

W40

W42

Escalate to FOP

FOP

already back to normal

Closed

Clear

W41

W42

Escalate to FOP

FOP

already back to normal

Closed

Clear

W41

W42

Open

W28

Major Neighbour Problem


Cell Availability Problem
Non Optimized Settings
Major Neighbour Problem
High Rejection due to Power
Antenna Problem

3G_LPCKRANGSN
3G_TECHNO_PARK_CIKARA
53801
NG
Antenna Problem
HW Issues
JK3G0881 3G_LIPPOCIKARANGCIBARU
Neighbour
3
SAH
Major Neighbour Problem
Relation Issues
JK3G2096
06
3G_CIBATU_LEMAHABANG Transmission Problem
HW Issues
JK3G3615
Coverage spill, overshooting to
2
3G_Telaga Asih
be contained
RF Design Issues
JK3G3617
3
3G_Tegal Tangsi
SW Hang Problem
HW Issues
JK3G4965
1
3G_JABABEKA_BEKASI
Transmission Problem
HW Issues
345JK3G1 3G_PURWAMEKAR_KARANG
Neighbour
15532
_PAWITAN
Major Neighbour Problem
Relation Issues
345JK3G1 3G_KARANGANYAR_CIKAMP
17613
EK
Cell Availability Problem
HW Issues
345JK3G1
32913
3G_KLARI_KOSAMBI
Cell Availability Problem
HW Issues
345JK3G2 3G_MULYASEJATI_KARAWAN
18394
G
WRFU/RRU Problem
HW Issues
345JK3G2 3G_MULYASEJATI_KARAWAN
18396
G
WRFU/RRU Problem
HW Issues
345JK3G2
19744
3G_PASIR_JATI_MARGAKAYA Alarm Problem
HW Issues
345JK3G3 3G_PINAYUNGAN_TELUK_JA
Data Base
14148
MBE
Non Optimized Settings
Parameters
345JK3G3 3G_MULYASEJATI_KARAWAN

HUAWEI
TECHNOLOGIES CO., LTD.
3G

Tuning Parameter

Page 27
Optim

Low Assignment SR <90%


Suspect Cross Feeder Issue

Comparing by previous week, low assignment success rate


which indicates suspect swap feeder decrease from 63 to 37,
which is 14 already closed and 23 still open
Hardware issue is the most reason for low assignment success
rate (65%)

HUAWEI TECHNOLOGIES CO., LTD.

Page 28

Consistence Check
J2-CKRG & J2-KRWG

W4
1

W4
2

Remarks

On J2-CKRG and J2-KRWG W42 increased


inconsistence from 331 to 159
Most of them contributed by J2-CKRG rule 2G-2G non
mutual relation (border with Huawei network)

HUAWEI TECHNOLOGIES CO., LTD.

Page 29

Appendix

HUAWEI TECHNOLOGIES CO., LTD.

Page 30

Quality Improvement
3122 BEKASI_PEMUDA
Assignment Success Rate & Perceived Drop Rate
Problem : High TCH drop and low
assignment success rate
Finding : after check feeder instalation &
configuration, cross feeder between
31224 & 31225 (logical),
Action : change logical swap
Result : PerceivedDropRate improve,
assignment success rate improve

after
HUAWEI TECHNOLOGIES CO., LTD.

after
Page 31

Huawei
Your Long Term
Partner

HUAWEI TECHNOLOGIES CO., LTD.

Page 32

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