HOSPITAL MANAGEMENT SYSTEM

Developed By:

Caliban Software Solutions

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COMPANY BACKGROUND
HQ and R&D Centre in Bangalore, India
An ISO 9001 : 2008 Certified
An ISO 27001: 2005 certification in Progress
Provider of Consulting, Services and Solutions for developing Innovative systems and products in the
areas of Mobile communication, Network solution, Health care, Consumer electronics, Multimedia and
Application areas.
System Integration and Validation services.
Solutions include Middleware, Apps & System solutions
about 40+ Software Engineers and testers.
Management team extensively experienced in Technology, Engineering & Business Practices

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PROBLEMS FACED BY
PATIENTS IN HOSPITAL

Complaints, their outcomes and patient satisfaction are shared with the hospital staff through monthly and
quarterly reports.
The main issues can be:
Staff is rude, arrogant, lazy and has a negative attitude.
A lack of care and compassion, such as staff not doing enough to ensure the patient is comfortable.
Staff not keeping patients well informed.
Inadequate response to requests or complaints.
Long waits before or between appointments, including delays in being moved between
departments.
Lack of instructions for the patients to locate labs, OPD's, wards in a hospital.
Insufficient lab facilities including working equipments in comparison to number of beds.
Late admission of patients in a ward/hospital due to limited number of beds.

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different

CHALLENGES
Long queue and waits
Unproductive time for patients and attendants
Patients Running into fatigue
Dissatisfaction with the services
Unwanted clogs due to missing optimization
Low utilization of high cost resources as compared to low cost resources
Inefficient management of expert doctors time
Possible commotion and unpleasant situations due to mishandling of crowd
Fatal situations due to mal management of critical items like Blood packs etc
Doctors not able to gauge the inflow patient for planning
Consultation time per individual not even .

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BAR-CODING HOSPITAL DATA

CAPTURE SOLUTIONS

As operational expenses continue to increase and stricter regulatory standards have come into place,
automated data collection has become a necessity in the healthcare industry.
Bar-coding, Inc.s automated data collection solutions, including bar-coding and radio frequency
identification (RFID) technology, can help hospitals and acute healthcare facilities ensure accuracy,
accountability, and patient safety inside the four walls.
Whether you are looking for a system to track and identify patients during their hospital stay, or
to manage your inventory of pharmaceuticals and stockroom items, Bar coding can customize a solution
to meet your needs.
Solutions for Hospital Admissions
Bar-coding technology can facilitate the hospitals admissions process. When a patient is admitted, nurses
can record the patients information via a Bar-coding application on a handheld computer or laptop, and
instantly create bar-coded wristbands with a mobile printer.
As the patient wears the wristband throughout a hospital stay, medical personnel can instantly access
critical patient information, such as insurance and health records, with a simple scan of the wristbands
barcode.

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SOLUTION

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PROPOSED

WHAT IS CALIBAN HMS

Caliban online hospital management software is a patient-centric mechanism that has exceptional
capability of handling outpatients, inpatients, emergencies, day care and different other referred patient
cases. We aimed at offering fully configured web based healthcare solution enabled with mobile friendly
features & characteristics. With the assistance of healthcare intelligence system, hospitals, clinics, and
other medical institutions can keep all processes under control and can make quick decision through mobile
or hand set support.
Major Benefits:
Least manpower requirements.
Instant information retrieval.
Timely treatment decisions.
Information sharing between the healthcare specialists across the world.
Saves lot of money to the promoters if HMS is web based.
Allows remote access to all stake holders including patients.
Web based HMIS can also provide services such as online appointment scheduling.
Accepting payment online becomes possible with Ecommerce for payment gateways.
Online claims processing for cashless patients become far too easy.

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PROJECT DESCRIPTION
Scope
Patient registration
Appointments scheduling
Billing and payments
Doctors management
Appointment And Queue management
Pharmacy Management
Pathology Lab Management

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DASHBOARD
LAB

BILLING

DOCTOR
S

PHARMAC
Y

OPD
HMS

PATIEN
TS

REPORTS

IPD
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QUEU
E

PATIENT MODULE
Managing the patient flow effectively is a real time requirement.
Our modules like patient registration, Inpatient and Outpatient Cases are interlinked with Patient
Dashboard, where you can avail entire information of the patient with just a mouse click.

It will help you to decrease emergency departments crowds, waiting queues, general chaos and
further complications.

Salient Features:
Patient Registration
Inpatient Registration
Outpatient Registration
Booking Doctor Consultation
Booking Laboratory Tests
Patients All Details
Rooms Availability
Patient Checkout
Patient Payment entry
Patient Scheduler
All Patient Details
All Patient Search

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PATIENT REGISTRATION
Patient Registration:This form is used for Registering Patient in a general manner.
It consist of two type- 1.Inpatient 2.Outpatient.
In both the forms we have to register the details about patient like: name, age, sex, D.O.B, city, state,
blood group and symptoms. In OP registration we have to enter some extra details about doctor name,
doctor ID, department. For both the registration, unique ID will be generated.

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IN PATIENT
The In-Patient module enables advance booking of Beds, Surgery & Other facilities in the
hospital. The System maintains status of Occupied & Vacant Beds in the hospital.
At the time of admission of a patient, all relevant details are accepted along with Booking
advance, Deposit and Admission Form or Slip required in the Patient Case Sheet File in the ward
will also be printed.
Every patient is automatically assigned a unique In-Patient admission No., which is used for
identifying the medicines and services utilized by the patients. Based on intimation from
concerned Nursing Station, it updates Bed status for Transfer or Discharge of a patient. Generate
Transfer and Discharge slips.

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SALIENT FEATURES
Patient Admission
In-patient Maintenance
Guardians Maintenance
Register/Admin Patient
Treatments
Medical Treatments Maintenance
View Overall Patient Bill
Discharge Patient

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IN PATIENT ADMISSION

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IN PATIENT DISCHARGE DETAILS

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OUTPATIENTS DEPARTMENT
OPD Management software module can take care of many complex OPD (outpatient department)
operations. A perfect software for hospital OPD covering multi-specialty clinic and OPD operation, It
covers complete cycle from Registration, Patient History, Patient Case File, Doctor Appointment
along with Prescription writing software.
It not only offers simple user interface for people to easily work with, but also makes it easy to get
report to, as is provided with host of report modules such as Case wise registration report, Consultant
wise registration report, etc. Be it medical billing, medical scheduling, financial report generation, etc.
The system is capable of scanning and storing Patient Records like X-Ray, Ultra Sound, Pathology
and other diagnostic reports etc. Out Patient Department Module can cater multi-specialty clinic,
OPD Billing.

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KEY FEATURES
OPD Appointments
OPD Registrations.
OPD Charges.
Medical Observation.
Consultant wise OPD.
Case wise/ Department wise OPD.
Patient Information Confidentiality.

Procedures and clinical services Requests.

Drug Prescriptions

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OPD REGISTRATION

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SEARCH PATIENTS

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APPOINTMENT SCHEDULING
Appointment Scheduling:- Appointment scheduling is the main module for fixing the appointment date
& time for outpatients. User have to mention the details such as patient ID, name, phone no., doctor
department, doctor name, doctor ID. In this form user can search the patient details by three ways-1.
Search by appointment no. 2. Search by doctor name 3. Search by appointment date.

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VIEW APPOINTMENT SHEET

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DOCTOR WISE BOOKING

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DOCTORS MANAGEMENT
Doctors Appointment Management is centralized online calendar which displays doctors availability
and available slots at all time.

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KEY FEATURES
Schedule daily appointment list of patients
View patients complete information
Track / schedule individual doctors appointments.
Assign time slot to each doctor
Check Doctors availability for patients appointment
Save no-show appointments information
Maintain cancel appointments information
Send reminder SMS to patients
Benefits
All the appointment can be aggregated from the website, phone enquiries or direct enquiry
Helps track doctors appointments
This application is fully scalable and can be customized as per hospitals requirements

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DOCTORS PROFILE

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SHOW SCHEDULE NOW

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PRESCRIPTION SHEET

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VIEW TREATMENT SHEET

PHARMACY
The Simple pharmacy module will be an integrated system which will be able to see the e-prescriptions
made by the doctors from the Outpatient module or from the Inpatient patient records. These
prescriptions will be listed for each patient along with the patient identifier. The pharmacy users will be
able to view only drug orders and not any patient details or visit details.
Pharmacy management system deals with the activities such as :
Stock Management
Purchase Management
Sales Management
Expiry Management
And Various Report

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ADD

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MANUFACTURER

STOCK MANAGEMENT

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PHARMACY

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SETTINGS

SALES

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VENDOR SCREEN 1

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VENDOR SCREEN 2

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VENDOR SCREEN 3

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VIEW REPORTS

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BILLING
Billing
Patient billing integrates with all clinical and administrative modules Outpatient, Inpatient, Laboratory,
Radiology, Diet & Nutrition, Pharmacy, etc.
Periodic billing for in-patient
Billing at visit or service level for out-patient
Billing for national health insurance systems.
Setup charges for various services based on tariff code.
Each patient is identified with a tariff code based on payment class (direct payment/insurance/company)
Manual entry of charge items
Generate invoices/letters as required to notify/pursue receivables.
Benefits of Medical Billing Software
Require less Staff to cater more patients in same time or even less.
Enhance patient care in a cost-effective manner.
Fast, Smart and Accurate bills.
The senior Doctors would spend his precious time more in clinical activities than to put in clerical
activities otherwise. This software interface would also save them a lot of time for special jobs only.
Hospital administrators would be able to significantly improve the operational control and thus
streamline operations.

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IPD

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BILLING

OPD BILLING

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BILLING BY CASH/CARD(DEBIT/CREDIT)

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LABORATORY(PATHOLOGY LAB)
Healthcare is becoming increasingly dependent on the core strength of information technology. IT plays a
major role in providing an edge above the rest in todays competitive market by performing accurate
information assimilation, process overhaul and comprehensive report printing.
There is a paradigm shift in the way laboratories are managed today. Accurate data management, smart
data exchange interface, flexible architecture and unified modern lab information management
system are imperative factors that drive transparent hospital management. More recently, the laboratory
management software products have been expanding beyond their original purpose of sample
management, which is justified in the era when everyone wants to serve the best.
Pathology lab software is especially incorporated to centralize entire database and modules of
hospitals, clinics, & medical laboratories in a single unified interface. Information related to pre-booking,
online receipt of request, billing of tests, reports delivery and many more can be easily accessed and
maintained through this system.
Our Clinical lab software is highly supportive in maintaining records of all tests performed under the
disciplines of Cytology, Hematology, Biochemistry, Serology and Neurology. Before or after the
examination, lab personnels can save the data related to patients problem along with sample number
which can be further accessed by anyone have authority of using the software.

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KEY FEATURES AND BENEFITS

Patients Complete Demographic Details.
Master Pathology.
Pathology Test Bookings.
Overall Patients Data Management.
Automatic Operating at Reception.
Commission Reporting.
Comprehensive Patient Billing Information.
Report Generation of Patients Records on Monthly, Weekly & Daily basis.
Benefits of Using Pathology-MS:
Paperless Record Keeping.
User Friendly System.
Easy Information Sharing.
Flexible Reporting System.
Complete Data Security with authorization.
A Centralized Patients record system.
Accessible with Doctors & other Staff Members.
Easy & Customizable Data Entry forms.
Helps to run entire Hospitals functions smoothly.
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ADD TESTS

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VIEW TEST

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TAKE TEST DETAILS

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COLLECT SAMPLE

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QUEUE MANAGEMENT
Queues are primarily formed when customers request for a service. In healthcare, patients are the
customers where outpatient clinics, laboratory diagnostic centers or hospitals are the service facilities.
In a typical healthcare centre, it consists of one or more service counters with one or more servers where
patients are entertained. Mostly queues formed at healthcare facilities are ubiquitous and cause a lot of
frustration as prolonged delay in services are observed. This results in patient discomfort resulting in
medical conditions that can increase subsequent treatment costs and poor health outcomes.
Given the problems and negative consequences faced by patients due to poor queuing at healthcare
patient flow management systems arise as the best solution to overcome this problem. Our patient queue
management system makes your patient service area more informed and increases operational
efficiency.

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QUEUE IN HOSPITAL

Given the problems and negative consequences faced by patients due to poor
queuing at healthcare patient flow management systems arise as the best solution to
overcome this problem. Our patient queue management system makes your patient service
area more informed and increases operational efficiency.

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OUR SERVICES FOR QUEUE SYSTEM

Our queue solutions are specially designed for outpatient clinics, laboratory diagnostic centre and
hospitals. Our queue management systems helps you manage a seamless flow of patients from an initial
entry point to check out. The system allows to facilitate process efficiency and improve overall operational
excellence at healthcare facilities by enhancing the patient experience.
From patient check-in to patient calling and appointment management, all integration facilities are
optimized using patient flow management system.
Benefits:
Management of patient queues more efficiently and conveniently
System allows real time queue status information
Reduces patient wait time and service time considerably
Makes service areas less crowded with patients
Multilingual interface
Clearly shows length of wait of each patient
Real-time reporting allows efficient management of hospital services
Makes operational tasks more systematic as doctors are alerted when waiting times are exceeds

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QMS FUNCTIONS
Patient Registration : A new patient should get registered before he can be given token.
Token Issuing : Token will be issued only to a registered patient and also option is given to take
print out of the token.
Patient Calling : Doctor can call a patient from the list of patients shown in his Hand Held Unit.
Patient List is categorized as waiting, treating, served. Patient called from the waiting list will be
shown on the Wafting hall displays where the new patients will be sitting while the patient called
from the treating list will be shown only on the door display waiting for his second call.
Nurse calling : Doctor can call a nurse from his Hand Held Unit .The name of the Doctor calling
the nurse will be displayed on the particular Nurse Station Display.
Reports : Over half a dozen of management reports can be generated such as Doctors
Login/Logout time, Doctors earnings for a month, Average number of patients treated by a doctor
for a month, Average waiting time of patient for a doctor etc which can be used to evaluate the
performance of the OPD department.

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HOSPITAL CUSTOMER FEEDBACK SYSTEM

With a feedback system installed at any healthcare facility, the management can increase the understanding
of how patients perceive practitioners service and you can highlight areas of improvements. This vital piece
of information can help you create and transform a patient experience at any hospital facility.
Opinion Plus, a customer feedback solution allows patients to record real-time feedback using a tablet based
or a self service kiosk. This is usually placed in patient service and waiting areas and collects patient views at
any given point in time. Moreover, this system has the capability to seamlessly be integrated with a queue
management system making reporting and customer feedback more comprehensive.

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REPORTS
This is the module, which assists in maintaining all the records systematically, and provides
management information to manage unit efficiently.
Patients Registration, Billing & Room accounting, Medical History Sheet, Doctor Visit, Operation details,
Discharge Bill Preparation, Discharge Report, Room/Bed Status, Patients Case History, Gate Pass,
Operation Theater Detail, Patients Dues Report, Patients Advance Report, Patients Estimate
Preparation, Doctors Consultation Report, Referring Doctors Case Report, Daily Cash Collection
Report, Daily Expense Report.
The dashboard in Real Hospital Management System is a summary of key parameters values covering
all areas of the hospital that are generally monitored by the top management on a regular basis. MIS
reports are available with every module and total analysis report for the top management. All reports
can be exported to excel, word, pdf, html etc. and can be emailed to multiple recipients.
Features:
Customizable key parameters as per user.
User definable presentation views/graphs.
Auto Refresh facilitating latest information at all times.

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REPORTS FOR EVERY MODULE

Patient Stats Reports
Patient Details Reports
Patient IP/OP Statistics
Admit Discharge Trend and Bed Occupancy Reports
Consultation Reports
Doctor Consultation Reports
Prescribing Order Details Reports
Pharmacy/Inventory Related Reports
Sales Bills Reports
Sales Item wise Reports and Sales VAT Based Reports
Sales/Issues ABC Analysis Reports
Purchase Tax Reports
PO Reports
Stock Movement Reports
Insurance Reports
Insurance Claims Reports
Insurance Claims Details Reports
Insurance Batch Reports

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Billing Reports Bills Charge-wise Reports

Day Book
Deposits Reports
Patient Dues Reports
Scheduler Reports
Doctor Appointments Reports
Tests Scheduled Reports
Surgery Appointments Reports
Clinical Data Reports
Diagnosis Codes Report
Procedure Codes Report
Lab Value Based Reports
Vitals Reports
OT and Bed Until Reports
OT Schedules Report
Current Bed Occupancy Report
Bed Until Report
Patient Bed Occupancy Report
Detailed Bed Occupancy Report

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THANK YOU !
Any Queries, Reach Us
080-65838773/4
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