INDEPENDENT ROOFING CONSULTANTS

STRATEGIC PLAN

INDEPENDENT ROOFING CONSULTANTS

MISSION

INDEPENDENT ROOFING CONSULTANTS

VISION

INDEPENDENT ROOFING CONSULTANTS

PRODUCT

INDEPENDENT ROOFING CONSULTANTS

SERVICES

INDEPENDENT ROOFING CONSULTANTS

ACTION PLAN

INDEPENDENT ROOFING CONSULTANTS

ANALYSIS

SWOT CHART

SCORECARD

ETHICAL POLICY

CUSTOMERS
Customer:
1. How well has the firm continued to meet its objectives as
they relate to customer needs and expectations?
2. Has the company taken appropriate measures to streamline
the process in providing services and products to the
customer in a timely manner?
3. Has the firm continued to accurately target the needs of the
customer?
4. Have the initiatives implemented by the organization helped
to sustain current cliental, while building a new customer
base?

INTERNAL BUSINESS PROCESS

Internal Business Process
1. Are objectives being met to ensure the process of providing
service to the customer is being don in the most expeditious
way?
2. Have the measures taken by the firm been sufficient in
improving the overall internal business process?
3. How well have the internal areas of the business process been
accurately targeted?
4. Have the initiatives put in to action by the organization been
effective in improving the process?

LEARNING AND KNOWLEDGE

Learning and Knowledge
1. Has the firm met its objectives relating to further training
and advancement of employees?
2. Have the organizations measures taken to further educate
the team players throughout the company to keep them a
leader in the roofing and waterproofing industry been
affective?
3. How well has the firm targeted the above areas needed to
sustain growth and increased profits in the coming years?
4. Have the initiatives coordinated by the organization been
sufficient in providing further education and training to
employees?

FINANCIAL
Financial
1. How well has the firm continued to meet its objectives
financially to ensure increased profit and employee morale?
2. Has the company taken appropriate measures to increase
employee morale and increase profits in the future?
3. Has the firm continued to accurately target the needs of its
employees as well as clients?
4. Have the initiatives implemented by the organization helped
to sustain current employees and clients?

COMMUNICATION PLAN
1. The purpose of the Communication Plan is to capture how the
company manages the communications in the work center.
2. This plan identifies the processes and procedures used to
manage.
3. The purpose of the communication plan is set goals.
4. Continuing to make changes, and adjust goals as they are meant.

ROLES AND RESPONSIBILITY

The roles and responsibilities of each staff member:
1. Provide details for your company
2. Explain the positions and roles of all employees
3. Explain why each position is important what they role provides for
the company

COMMUNICATION PROCESS
1. Informal Informal
communications
2. Formal These
communications
3. External These
communications

COMMUNICATION MANAGEMENT
1. Distribution of formal and external
communications.
Formal and external communication to the
public
2. Formal letters and reports to investors,
government agencies, and to the public
3. Changes of communication process such as
implementing or changing a report or external
communication.

INDEPENDENT ROOFING CONSULTANTS

CONCLUSION