Performance Evaluation of

Universitys College Buildings:

Students and Teachers
Satisfaction Perspective
Risselle B. Edullantes
Research Proponent

Background of the Study

A strong relationship on the building performance and
building users has been reported in the literature.
A building is an asset that contributes a secure environment
if it is well-maintained and leads to continuous
improvement throughout its cycle (Wahab and
Kamaruzzaman, 2005).
School buildings and grounds must be designed and
maintained to be free of health and safety hazards, and to
promote learning. Al-Hagla (2008) said that many school
systems, particularly those in urban and high-poverty area,
are plagued by decaying buildings that threaten the health,
safety and learning opportunities of students.
Good facilities appear to be an important precondition for
student learning, provided that other conditions are present
that support a strong academic program in school. A
growing body research has linked student achievement and
behavior to the physical building conditions (Higgins et al.,
2015).
Ibem et. al. (2008) stated that sometimes standards and
specifications of buildings do not conform to the changing

 One of the ways to improve the overall performance of

buildings is to explore and understand users needs,
expectations and aspirations through performance evaluation
(Ibem et al., 2008).
Building performance has a strong integration within building
users. This is because they are the people who measure the
level of performance that lead to customer satisfaction and
increase in the building occupancy rate (Wahab and
Kamaruzzaman, 2005).
Occupant behavior is now widely recognized as a major
contributing factor to uncertainty of building performance (Yan
et al., 2015).
Using occupants as a benchmark in evaluation, the potential
for improving the performance of a building is enormous
(Nawawi and Khalil, 2008).
In Malaysia, safety performance in low cost housing has a
significant relationship with occupants satisfaction (Husin et
al., 2014).
According to Al-Hagla (2008) who conducted a post-occupancy
evaluation in an Engineering building in Arab University, there
are three broad areas that are to be considered: Process,

A related study (Bonde and Ramirez, 2015) conducted a

post-occupancy evaluation (POE) of green-rated and
conventional on-campus residence hall. Using POE, it was
concluded that green rated building outperformed the
conventional dorm in categories such as indoor air quality
and indoor air temperature.
Mohit and Azim (2012) conducted an assessment of
residential satisfaction with public housing in Maldives, on
physical features and service provision within the housing
unit, public facilities and the social environment within the
housing area and their contributions to residents overall
housing satisfaction. The study inferred that merely
providing housing does not indicate success of housing
development and policies, but meeting the actual needs
and preferences of the residents.
Nawawi et. al. (2012) concluded that majority of the
aspects in building performance are related to significant of
safety towards occupants of low cost housing.
A satisfactory assessment in Malaysia high rise residential
building was studied by Razali and Mohammed (2015)
which focused on the light well quality. As an important

Problem Statement
Although extensive research has been carried out
on building performance evaluation based on
users perspective, little is known on the building
performance of Universitys college buildings
based on students and teachers perspective and
it is not clear what are their major needs.
While there has been considerable research on
building performance evaluation of residential,
high-rise commercial and green buildings, only a
single study attempted to investigate the
performance of a building in a university based on
the occupants satisfaction.

Thesis Statement
It is expected that this study will bridge the
gap in literature on student and teacher
satisfaction and present performance of the
college buildings;
And extend an understanding of the key
elements that could be manipulated to improve
the students and teachers satisfaction and
the performance of the college buildings.
Objectives
1. To assess the students and teachers
satisfaction with the functionality of the
college buildings in Western Mindanao State
University (WMSU).
2. To identify the major needs of the students
and teachers in their college buildings.

 Thank you.