Académique Documents
Professionnel Documents
Culture Documents
CONTRACT IMPLEMENTATION +
MANAGEMENT PHASE
1
Quality
How do we quantify Quality?
What are the minimum standards of Quality?
How can you define Quality in relation to construction
and professional services? especially in an
environment where values are often based on cost
Clients perceptions of quality may be based on their
experience in the building and the cost
6
Quality
For private sector projects, many developers are now beginning to focus
more on selling Quality than price
And the strategy seems to be effective especially with blue chip
companies
Clients are beginning to see buildings in the same way they view cars,
that is preferring to go for a higher value product/ service, rather than a
low cost, low quality product/ service
i.e. it pays to pay more (Mercedes or BMW)
But of course, higher Quality does not necessary mean higher costs
Quality
Additionally, poor Quality works can result in higher costs for all
parties for example:
Definitions
The whole QMS should be merely a means to an end, it is not really about the
systems, otherwise it will become pure beaurocrecy, it should focus on the
interpretation of the procedures
11
In order to manage the work as it progresses on site, the architect will issue
various types of documents directly to the contractor, including Architects
Instructions (AI), Variation Orders (VO) for changes/variations, non-compliance
reports (NCR), and other notices
All documents should be copied to all relevant parties
The architect will also inform the client on a regular basis of physical progress
of the works, and financial status
Site representatives will issue memos/ site instructions where time is of the
essence to be covered by the architect as above (eg AI). Also site
representatives to keep daily inspection records, highlighting commencement/
completion of any parts of the works
14
16
18
SITE
MANAGEMENT 2
20
21
The long term reforms within the industry have been felt not only in
UK but worldwide.
As an example, a local Department of Public Works and Services (in
this case NSW) in Australia, requires prequalifying requirements for
contractors to include the following categories in submissions:
1
2
3
4
5
6
7
8
THANK YOU
QUESTION
TIME
26