MS.

LUCKY SO AND
HER EMPTY PURSE
A CASE STUDY OF JERECSON G. RAMOS

Professor: Dr. CORAZON S. FAJARDO

Business Ethic and Corporate Social Responsibility

TIME CONTEXT

JWEST ENTERPRISE INC. is a newly established corporation who was a

franchisee of Personal Collection and started operating on December 8,
2014 at Daet, Camarines Norte manage by their newly hired Branch
Operation Supervisor (BOS) Mr. Riman. In a multi-leveling business,
recruitment is the top priority of every member. Managing Directors
hire sexytaries, and one of their tasks is to assist their group recruits at
the branch and remind their group members about their due dates.
Although this sexytaries are not employee of the branch they were
trusted by the members as they are the one who help them in their
purchases, recruits, and they stand as right-hand of their MD, they also
have the free will to do what they want in the office.

TIME CONTEXT

After three months of operation, the problem arose when one of the
member Aleng Tingusam complained if why does she received text
messages saying that she has an overdue account, Aleng Tingusam
added that she already paid what she purchased. Upon hearing her
complain, Mr. Riman ask for the receipt of her payments to confirm if
she really paid her account, but she dont have a receipt because she
gave her payment to Ms. Lucky So (one of the sexytaries) through
smartpadala because that time she cant drop-by at the office. She also
said that Ms. Lucky So confirmed to her that she remitted her payment.
Mr. Riman ask Ms. Lucky So and she admitted that it was true, and she
promised to settle the account and never to do that again.

TIME CONTEXT

Few weeks later, another complaint arose with the same person and
with the same case, for the second time Mr. Riman is thinking of
solution to prevent this incident and other that may arise in the future
to happen again.

VIEWPOINT

The analyst viewpoint in this problem of none remittance of

payment by Ms Lucky So is to address the complaint seriously and
formulate ways to prevent her from doing things that may ruin
the name of the business. Although she was not an employee of
the company, she carries the name of the business as she was
treated by the members as part of the company. Her wrong doing
will have a water crimple effect and may endanger the credibility
of employees and image of the business.

STATEMENT OF THE PROBLEM

What are the necessary actions the BOS must do to resolve the issue on
none remittance of payments and what are the precautionary measures to
ensure that Ms Lucky So and other sexytaries will not do unethical conduct.

OBJECTIVES

To obligate Ms. Lucky So and other sexytaries to act ethically.

To forbid sexytaries from repeating what Ms Lucky So had done.
To maintain the good credibility of the business.
To have a trustworthy sexytaries.

AREAS OF
CONSIDERATION/ANALYSIS

The

sexytaries are not bound to the policy of the Branch.

The

management lacks control in implementing the company's

regulations.
The
It

branch dont have policy in handling cases like this.

is in the nature of Ms Lucky So.

ALTERNATIVE COURSES OF
ACTION
Notify the Managing Director to fire and hire new sexytary
because her employee is not trustworthy.
ADVANTAGES

Terminated sexytary will set as an example to what will

happen if they do misconduct.

DISAVANTAGES

Ms. Lucky So will be added to the list of

unemployed Pilipino,

Newly hired sexytary can also do the

same thing that Ms. Lucky So had
done.

It will have negative impact on moral of

Ms. Lucky So.

The fever will be stopped to worsen.

ALTERNATIVE COURSES OF
ACTION
Prohibit sexytaries from receiving payments and inform the
members to directly remit their payments on the Cashier.
ADVANTAGES

DISAVANTAGES

Problem caused by none

sexytaries will be removed.

remittances

of

payment

by

Prohibiting sexytaries from receiving

payments may result to overdue
accounts of other members due to
some members came from remote
area where they only send their
payments through mobile banking if
they cant drop by at the office.

ALTERNATIVE COURSES OF
ACTION
Create written agreement with the sexytaries binding them to follow the
office ethics, management policy and rules including the consequences for
violating its content.

ADVANTAGES

Sexytaries will know their boundaries in the office.

Contracts can also help employers gain control sexytaries

through other provisions, like a standard for employee
performance and policies regarding termination.

Sexytaries will be guided of what they should do and not to

do.

DISAVANTAGES

This is a disadvantage for the

employer because once he treats the
sexytaries unfairly, he may be liable
for violating the agreement and
breaching the duty to act in good
faith.

RECOMMENDATION

For the reason stated above, ACA which states that Create
written agreement with the sexytaries binding them to follow the
office ethics, management policy and rules including the
consequences for violating its content shall be considered as
the best way to solve the case. One of the most important
functions of leadership is controlling. The control exercise allows
managers to take corrective action and contains an element of
feedback so that there can be continuous improvement. Creating
written with the sexytaries is necessary to guide them and be
aware of the consequences that may arise based on their action.

Conclusion/Detailed Action
Plan
With careful analysis and further observation of the
sequence happened in the case, it is then believed that the
situation rooted from none remittance of payments by Ms.
Lucky So. As the saying goes, prevention is better than
cure this issue should be solve at its early stage and the
solution for this is written agreement to correct the
problems encountered in relation with the sexytaries in
the branch. As the head of the branch image of the branch
is at stake if that event happens again.

Conclusion/Detailed Action Plan

ACTIVITIES
1.

Planning and
Formulation of
agreement

STRATEGIES

PERSONS
INVOLVED

Having

Top Management

well defined job

descriptions.
Asking

employees
nonthreatening, open
ended questions.
Have

clear policies.

Conclusion/Detailed Action Plan

ACTIVITIES
2.

Meeting with the MDs

STRATEGIES
Informing

the MDs of
reasons
for
the
agreement signing.

PERSONS
INVOLVED
Top Management and
MDs

Conclusion/Detailed Action Plan

ACTIVITIES
3.

Implementation

STRATEGIES
Meeting

with the
sexytaries
Explaining

the content of
the agreement
Signing

of the written
agreement
Motivation

sexytaries

to the

PERSONS
INVOLVED
Top Management and
sexytaries