TRG Corporate

BPO Services ,
Enterprise & Custom
Applications, Enterprise
Transformation Services
Infrastructure
Management, and
Product Engineering &
R&D

IT & Professional
Staff Augmentation

$ 1Bn
Revenue

1000+
Employead
ers

F&B

INFRASTRUC
TURE

Law

Global Corporate Presence

Chicago

Since 2004
100+
G2000 and
Forbes recognized

New York

customers

Delaware

Santa Clara,
San Jose

Kansas
City

2 Offshore
delivery
location
Noida and New
Delhi
Client

New Delhi,
Noida

CSAT of

99%

Global Delivery Capability

4 Onsite
offices
Chicago, Santa
Clara
New York,
Delaware

2 Client
locations
Kansas City, San
Jose

Multi-tenant : Supports, Multi-service

& clients
Follow the sun capability
Scalable
Culturally Diverse
Multi-lingual Capability
Proximity Advantage
Standardized Delivery: Local Company
with Global TRG standards
De Risks Security, Data Sensitivity and
Regulatory Issues

State of Art Global Delivery Centre

Area: 42,000 sq ft. building designed and built to withstand a Category 3 earthquakes.
Power: Two Utility lines terminated in a substation.
Redundant power feeds with diesel generator backup in the event of extended power outages.
Communication: Multiple communication provider alliances available for fiber, Local loops and WAN links.
Security: Digital cameras & CCTV, security guards, proximity card access.

IT & Software
Development
Outsourcing Division

6
SERVICE LINES
& INDUSTRY

SERVICE
LINES

Application
Development
& Maintenance

Analytics
Services

Embedded
Engineering

Engineering and
R&D Services

Mobility

Aerospace

Network
Services

Automotive

IV&V

INDUSTRY

Industrial
Manufacturing

Public
Services

Software Product
Engineering

Consumer
Electronics

Life Sciences
and Healthcare

Retail &
Consumer

Enterprise
Digitalization

Security

& Defense

Business
Process
Outsourcing

Energy
and
Utilities

Manufacturing

Semiconductors

Cloud
Computing

Customer
Relationship
Management

IT Infrastructure
Management
Services
Systems
Integration

Financial
Services

Servers and
Storage

Mainframe
& AS400

Mechanical
Engineering

ERP- SAP
Oracle
Microsoft

Social & S
entiment
Analysis

Governmen
t

Media &
Entertainment

Telecom

E-commerce
and Omni
Channel

Mining and
Natural
Resources

Independent
Software Vendors

Oil and Gas

Travel, Transportation,
Logistics & Hospitality

7
BPO
SERVICES

F&A

# of Seats

500+
SALES SUPPORT

CUSTOMER QUERY
& COMPLAINT
RESOLUTION

TECHNICAL HELPDESK
BILLING DESK
COLLECTIONS
SERVICES

AP
Cash Applications
AR
GL
Fixed Asset
Management
FP & A
Credit Management

KNOWLEDGE
SERVICE
Credit Analysis
Economics Research
Industry & Company
Analysis
Presentation Support
Business Analytics

PROCUREMENT
Procure to Pay
E-Business hosting
Supplier
Management
Spend Analytics

CUSTOMER
SERVICE
Inbound Customer
Voice Support
Outbound Sales
Support Services
Collections
Technical Helpdesk

QUOTE TO CASH
Quoting
Order Entry
Order Management
Order Fulfillment
Order Promising
Returns Management
Invoicing Collections

SALES &
MARKETING
Sales Order
Processing
Sales Logistics
Management
Sales Support
Services
Marketing Analytics
Reporting

HR OUTSOURCING
Employee Benefits
Outsourcing (EBO)
Recruitment and
Selection Support
HR Operation
HR Helpdesk
HR Payroll
Processing

NETWORK / IT
Integrated IT+BPO
Services
Technology
Infrastructure
Management

MULTI PHASE
ENGAGEMENT
MODEL

BUSINESS
PHASE
PROCESS
PHASE
OPERATIONS
PHASE
Operational cost
reduction
Predictable cost
model
Enhanced
customer service

Enhanced
productivity
ITIL best practices
Root cause analysis
Improved process

Optimization
Business Service
Management
Improve quality

THE SERVICE
PRISM

Three in a Box Model

Data Centre Best Practices

Metrics Dashboard & Value Portal

Monitoring Tools

Reporting & Audit Trails

GOVERNANCE

Secure Technology
Technology Incubation Centers
State of Art GDC

TECHNOLOGY
PROCESS
SLA Driven model
Global Support (FTS Model)
Industry Best Practices
ITIL based process

PEOPLE

Certified & Trained

Resources
Domain Experts
Cross Training
Onsite, Offshore &
Nearshore

1
0

CASE
STUDY

01

APPLICATION
DEVELOPMENT &
MAINTENANCE

Top internationally
renowned global NGO

02

ERP
IMPLEMENTATION

Globally recognized
research university
with no. of academic
campuses

03

SALES ANALYTICS

Subsidiary of one of
the largest
pharmaceutical
companies in the
world

04

LEGACY
APPLICATION
MIGRATION

Global IT service
provider specializing
in global managed IT
outsourcing

05

SOCIAL ANALYTICS

Global
semiconductor
company that
designs and markets
wireless
telecommunications

Staff Augmentation
Division

CAPABILITY++

3 GLOBAL

100+ GLOBAL

550+

99%

DELIVERY
CENTERS.

CUSTOMERS

EMPLOYEADERS

CSAT

500,000+
QUALITY
RESUMES
(ATS)

500+
CONSULTANTS ON
PAYROLL

RECRUITMENT FRAME WORK

HUNTING

PRE SCREENING

POST SCREENING

RECRUITMENT

RISK-FREE TRANSITION RECRUITMENT CYCLE

TAT

In-house Hunting Tool: ATS (TRG Application Tracking System) - 500k

qualied, quality resumes
In Depth Screening
Scheduling/re-scheduling telephonic, face to face interviews
Proper onboarding/off-boarding process
Going Beyond : Providing Relocation assistance if required.
Smooth Synchronization between consultants and customers
Open to work with all the Three Tax Terms i.e. C2C, W2, 1099.

Entry Level
30-45 Min

Mid Level
1-2hr

High Level
2-4hr

SCREENING PROCESS

HUNTING TOOLS
Dice | Monster | Career Builder | Indeed | Ladders | LinkedIn |
Roots Job

PRE SCREENING
Communication skills
Screening the consultant technically as per the requirement.
Collecting valid work authorization proof ( visa copy)
Photo-id Driving license/Passport
I-9 form copy (which veries the SSN Number)
Copy of I-94 (which veries the date and port of entry to the United States.)
References minimum last two projects.

POST SCREENING
Trinity | Infocubic | Aurico Reports | Securitec | Justifacts | 5D Investigations |
AccuCheck | Advanced Data | Castle Branch | Equifax Verication

VISA AUTHENTICATION

VISA AUTHENTICATION / VISA FRAUD DETECTION

Visa Type: H1B
I-797 A (is issued by USIC to the applicant with an I -94 approving the extension to stay
in US.
I-797 B (is issued to an applicant who doesnt reside in US and is applying for a job from
his/her home country)
I-797 C (is issued to the employer who holds the consultants H1B)
Visa Type: OPT EAD (Optional Practical Training)
CO3 A Pre completion
CO3 B Post completion
CO3 C an extension copy for the OPT

Visa Type: L2-EAD

A-18 (is the category which verifies the consultant is L2-EAD.)

Visa Type: GC-EAD

CO 9 (is the category which verifies the consultant is GC-EAD.)

CONTINGENCY PLAN

CONTINGENCY PLAN
For every submitted prole the RM keeps 2 qualied backup prole to avoid any back out
and delay in joining.
In case, the resource wants to leave the project, they need to serve notice period, and in
parallel TRG will provide qualied prole.
If consultant goes absconding. TRG will be provide qualied prole within 72 hrs and
necessary steps in order to ll the position.

PARTNERSHIP MODEL

GATHERING

COORDINATE

PARTNERSHIP MODEL

Requirement analysis and

understanding of skill set

ONSITE
CLIENT
PARTNER

CLOSURE

Scheduling, ReOffer Rollout to the

scheduling interviews as selected consultants.
per Client directions
On boarding of the
consultant as per the
start date

SUBMISSIONS

SCREENING

HUNTING
OFFSHORE
DELIVERY
PARTNER

NEARSHORE
CLIENT
PARTNER

Working closely with

offshore team for
qualified submission

REVIEW

In-house Hunting Tool: Scheduling/re-scheduling

ATS (TRG Application
telephonic, face to face
Tracking System) - 500k
interviews
qualified, quality resumes

INTEGRATION

Follow-up for updates on

the submitted profiles

PROCESS

REPORTING

ECOSYSTEM COLLABORATION

CASE STUDY

100+ CUSTOMERS & STILL COUNTING

01

100 CONSULTANTS IN
2 MONTH
Leading global
financial services firm
and one of the largest
banking institutions in
the United States,
with operations
worldwide

02

60 CONSULTANTS IN
1 MONTH
American company
that designs,
manufactures and
markets audio
equipment for
automotive, home,
theater and other
applications

03

04

05

45 CONSULTANTS IN
1 MONTH

30 CONSULTANTS IN
15 DAY

20 CONSULTANTS IN
1 DAY

Delivers unbiased
information, analytic
tools, benchmarks
and services to all
participants of the
healthcare industry

Top aircraft engine,

suppliers, and offers
engines for the
majority of
commercial aircraft

Japanese
multinational
electronics
corporation

JAVA, J2EE | DOT NET,VB, ASP,C# | Data Warehouse/ ETL | Database Developers | DBA | ERP-SAP, ORACLE | QA/ Testing |
C++, VC++ | UNIX, C, Shell Scripting | Mobile Application | Cloud, Big Data | System Admin\Network | EAI- Middleware | Siebel

THANK
YOU