Académique Documents
Professionnel Documents
Culture Documents
Quality Management in
Health Care
Quality Assurance
Inspection oriented
Reactive to problems
Corrected special problems and did not address
Quality Improvement
Planning and prevention oriented
Problem solving by employees at all levels
Correction of common cause problems and
Regulatory organizations
Centers for Medicare and Medicaid Services
Administers the Medicare program
Requires quality management in Conditions of
Participation
State licensing authorities require quality management
activities and set quality standards
Clinical Indicators
Flowchart
Bar chart
Cause-and-effect diagram
Run chart
Quality indicators