Académique Documents
Professionnel Documents
Culture Documents
Systems
Module – 1
Information Systems in Business
Business Information System
Information Systems
3
Why Organizations need
Information Systems
• Meeting Global Challenges
• Capturing opportunities in the Market Place
• Supporting Corporate Strategy
• Linking Departments Whose Functions are different
• Enhancing Worker Productivity
• Increasing Quality of Goods and Services
4
Information Architecture
TOWARD andTHE
Information
DIGITALTechnology
FIRM Infrastructure
Types of Information System
KIND OF SYSTEM GROUPS SERVED
Electronic
Data Management
Processing Information
- TPS Decision
Systems
Support
Systems End User
- Ad hoc Computing
Reports Exec Info Sys Electronic
Expert Systems Business &
Commerce
-Internetworked
E-Business &
Commerce
Major Types Of Systems
( TPS )
System Architecture:
Transaction Processing
System
Transaction Processing Systems (TPS)
• Operational Level
• Inputs: Business Transactions, Events
• Processing: Updating
• Outputs: Business actions (and Detailed Reports)
• Users: Operations Personnel
• • General Ledger
Budgeting
• Accounts
• General Ledger Receivable/Payable
• Billing • Budgeting
• Cost Accounting • Funds Management
• Profit / Loss & Cost
system
• Audit System
Human Resource Systems
Major System Major System Applications:
Functions:
( MIS )
System Architecture:
Management Information
System
Management Information Systems (MIS)
MANAGEMENT LEVEL
• Inputs: High Volume Data
• Processing: Simple Models
• Outputs: Summary Reports
• Users: Middle Managers
• Example: ANNUAL BUDGETING
Management Information Systems (MIS)
OPERATIONAL LEVEL
• Structured Decisions
• Reporting is Control-oriented
• Past & Present Data
• Internal Orientation
• Lengthy Design Process
• Reports now tend to be available on-line, on demand
TPS Data for MIS Applications
TPS MIS
Order Processing SALES
DATA
System
Customer Supply
Relationship Business Chain
Management Decision Management
Support
Human Enterprise
Resource Resource
Management Planning
Internet
Internet An Organization’s
MIS
Financial
MIS
Business
transactions
Business
transactions Databases Human
of
Resources Etc.
external
data MIS
Extranet
Extranet
Etc.
Databases of Financial
Databases of
internal data external data DSS
Business
transactions
Transaction Databases
processing of valid
Financial
systems transactions MIS Financial
for each applications
TPS databases
Business
transactions
Financial statements
Financial
Operational Uses and management ES
Internet databases of funds
Internet
or
or Financial statistics
Extranet
Extranet for control
Business Customers,
transactions Suppliers
Databases of Manufacturing
Databases of
internal data external data DSS
Business
transactions
Transaction Databases
processing of valid
Manufacturing
systems transactions MIS Manufacturing
for each applications
TPS databases
Business Customers,
transactions Suppliers
Databases of Manufacturing
Databases of
internal data external data DSS
Transaction Databases
Business processing of valid
Marketing
transactions systems transactions MIS Marketing
for each applications
TPS databases
Sales by customer
Figure 9.9
Databases of Manufacturing
Databases of
internal data external data DSS
Benefit reports
( DSS )
Decision Support Systems (DSS)
MANAGEMENT LEVEL
• Inputs: (usually) Low volume data
• Processing: Interactive
• Outputs: Decision Analysis
• Users: Professionals, Staff