Internal business transformation

way forward

Background
Mourya poised for exponential growth
Result of years of toil
Exemplary vision

Flip side : make or break point for Mourya

No turning back

So how do we move forward without

giving a chance for a slippage?

Strengths & weaknesses

Strengths
Product on hand
Order on hand
Committed leadership

Team

Weaknesses
Financial constraint
Inadequate systems
Inconsistency
People

Cracks visible

Success lies internally

Success dependent on all internal factors
Over 85% of organisations fail because of internal

reasons
Organisational
success or failure

How we do things around here.

Management
practices

Performing culture
& organisation

11-02-2015

Performing Culture
How we do things around here

the specific collection of values that run through the

organisation
the extent of trust across all levels
the respect for the systems that have been laid
the alignment of the executives and operators with the
organisation goals
Influences the ways they interact with each other and
with stakeholders outside the organization.

Dynamic philosophy
Dynamic strongly believes

that for any organisation to

grow, perform well and
sustain its performance, it
needs to be very strong
internally.
The Dynamic model is

alongside ..

The Dynamic Model

Connect between management practice &

performance
McKinsey study : Practices and performance of more than 4,000 medium

sized manufacturing operations in Europe, the US and Asia

Findings
Firms across the globe that apply accepted management practices
well perform significantly better than those that do not
Improved management practice is one of the most effective ways for a
firm to outperform its peers
Variation in performance between firms, even those of similar size
operating in the same industry sectors in the same regions, is very
broad, suggesting that
Management excellence is a matter of internal policy and not just
the business environment
The way a firm is managed has a strong effect on its performance this effect is stronger than many of the other factors that determine
whether a business succeeds national culture, market conditions
and regulation

Principles & values

Passion
Customer

satisfaction

Technology
Continuous

Core values
Respect for people
Employee development

improvement

High ethical standards

Quality

Excellence in sphere

Safety

Trustworthiness

Integrity

Customer focus

Employee

development

Profitable

growth

Innovation
Transparency

Management
practices

Planning & review

Planning
Budgeting
Review
People structure
Organisation structure
Levels in the organisation
Define matrix
Salary structure

Led by top
management

Driving performance
Roles & responsibility
Objective setting
Performance appraisal
Rewards linked to performance
Capability building
Governance
Systems, policies, procedures in every area of

operation
Efficiency & continuous improvement

Business plan
A business plan is a formal statement of a set of

business goals and the plan for reaching those goals

Describes the business
Objectives
Strategies & action plan
Marketing, production, finance, human resources
Target market & competition
Financial forecasts

It is a blueprint to the business's future

Failing to plan is
planning to fail

Annual budget
First year plan to be broken down monthly
Covers all functions
Quantitative & financial numbers
Key action plans and target dates to be defined

Gloster

Review process
What is a review?
measuring performance against plan and objectives

Why?

What you review is what you get

Out of sight out of mind
Proactive & not reactive

How?
Structured when, what, who

Review approach - comprehensive

Structuring reviews at different

levels
Solution centric reviews
Review content
Helps you to be more proactive
Periodicity of review
Review methodology
Breakdown of targets into

months & functions

than reactive
Each team member is a

reviewer and a contributor to

achievement of the
organisations goal.

Review content & format

Beko

People structure
Organisation structure
Linked to the business plan & business need
Dont build structures around people
How much redundancy?
Levels in the organisation
Define matrix
For each level qualification, experience & institution
Salary structure
Not arbitrary

Driving performance
Clarity
What is to be done?
Who is to do?
How it is to be done?

Seek accountability
Motivate
Reward & punish

Driving performance
Roles & responsibility
Role clarity
Ensures no critical task is missed
No falling between two stools
Can seek accountability
Set key performance indicators

Clear reporting lines

Who is the boss?
Can seek accountability

Objective setting
Focus remains on critical tasks
Alignment to company

objectives
Improve performance levels

Performance appraisal
Helps in achieving
companys objectives
Individual development
Management development
Identifying training & development

needs
Linking rewards to performance
Rewards linked to performance
Drives performance

Training

Governance
Refer to the mechanisms, processes & relations by which

organizations are controlled & directed

Balance the interests of the many stakeholders in a

company
shareholders, management, customers, suppliers, financiers,

government & the community

Delegation

Governance mechanisms bring in

transparency
provide the space to operate
whilst seeking accountability &
retaining appropriate control

Decision rules
Functional policies

Functional policies
HR
Recruitment
Levels
Retirement
Exit
company assets
Travel
Reimbursements

Purchase
Number of vendors to be

evaluated
Single vendor
Terms in PO
Authority for signing PO

Project - SEZ
Project structure
Project ordering

Accounting
Production

Dynamic Management Consulting

Systems & procedure

Set of detailed methods, procedures, and routines established or

formulated to carry out a specific activity, perform a duty, or solve a

problem
Systems are foundations for organisation building
How does a system help?
Makes life easy for everyone
Speed how to do, decisions & discussions eliminated
Reduces errors
Reduces frauds
Facilitates growth