HOUSEKEEPIN

G PERSONNEL

Valet Runner:Valet Service

POSITION SUMMARY:
The valet runner offers valet services under
the housekeeping department. He ensures
that all the guests needs are met, including
unpacking and packing clothes, cleaning and
polishing shoes, etc. He can also be asked to
run errands for the guests.

Valet Runner
DUTIES AND RESPONSIBILITIES:
Services can include, but are not limited to:
Professionally and confidentially communicating
Perform unpacking /packing guest luggage
Cleaning and polishing shoes
Check guest laundry and dry cleaning needs
Repairing of clothes and other guest belongings

Valet Runner
DUTIES AND RESPONSIBILITIES:
Organising guest activities and needs such as
secretarial duties, restaurant bookings, car hire,
tours, specified purchases of gifts or other items
Provision of concierge function such as;
Recommendations for dining and shopping

Valet Runner
DUTIES AND RESPONSIBILITIES:
Suggestions for transport and sight-seeing
Options for tourism and leisure activities
Acquisition of personal services
Making, altering or confirming travel
arrangements.

Laundry Attendant:
Laundry Linen and
Guest Clothes

Laundry Attendant:
POSITION SUMMARY:
The role of thelaundry attendantis to
issue uniforms and linen to staff according
to systems and procedures laid down by the
hotel management. Also takes inventory
and control movement of soiled, damaged
and fresh linen and uniforms.

Laundry Attendant:
DUTIES AND RESPONSIBILITIES:
Issue linens and uniforms
Check and count laundry items
Sort laundry items for washing,pressing or
dry cleaning
Tag laundry items

Laundry Attendant:
DUTIES AND RESPONSIBILITIES:
Check laundry items for stains and/or
damage
Perform necessary repairs
Perform appropriate laundering process

Laundry Attendant:
DUTIES AND RESPONSIBILITIES:
Perform correct packaging of laundered
items
Arrange the charging of the guest account
and produce any necessary records.

Public Area Attendant:

Clean Premises, Facilities
and Equipment

Public Area Attendant:

POSITION SUMMARY:
Thepublic area attendantkeeps all
lobbies and public facilities (such as lobby
restrooms, telephone area, the front desk,
and offices) in a neat and clean condition.

Room Attendant:
Clean and Prepare Rooms
for Incoming Guests

Room Attendant:
POSITION SUMMARY:
Theroom attendantperforms
routine duties in cleaning and
servicing of guest rooms and baths

Room Attendant:
DUTIES AND RESPONSIBILITIES:
Clean and store cleaning equipment properly
Clean room according to operational standards
Check operational readiness of all items
Replenish guest supplies and room equipment

Room Attendant:
DUTIES AND RESPONSIBILITIES:
Report room defects and damaged items
Report suspicious items and situations
Handle lost and found items
Provide turn- down service