Temporary Groups

Temporary Task Group is formed

to solve a particular problem but after
it has performed its task, it is
disbanded.
Matrix Organization, task force and
collateral organization all include
concepts of cross-functional or crossdisciplinary temporary groups
identifying or working on poorly
defined problems.

Matrix Organization
It

is consist of project teams

created to solve a specific
problem.

Task Force
It

is highly relevant if organizations

have unresolved problems that need
to be worked through.
Brings together people of different
backgrounds, knowledge,
specializations and functions.

Collateral Organization
A

parallel continuously
coexisting organization, which a
manager can use to supplement
his existing formal organization.

Group Outputs
From

the systems point of view,

the outputs of a group can be
classified into two areas :

1. Productivity
2. Satisfaction

Group Size
It

affects the degree of

participation, consensus, quality
of satisfaction, and the need for a
leader.

To

obtain the maximum amount

of member satisfaction, the group
should number no more than 5 to
6.

Kinds of Group
1.

2.

Nominal Group
Members are together, but do not
directly interact.

Delphi Group
The group participants are not
physically present.

General Guidelines for Improving

Group Performance

Training
Conflict
Type of Group
Kind of Group
Quality of Ideas
Group Norms
Group Cohesiveness
Consensus

Member

Satisfaction

Leader
Process

Observation
Counterproductive Norms

Advantages of a Group
1.
2.
3.
4.
5.
6.
7.

Develops loyalty
Good relationship
Members support each other
Sharing of Problems
Gains knowledge and learning
Enhances self-esteem
Retention of learning

Disadvantages of a Group
There is no individual
recognition for expertise.
2. It is viewed as a waste of time
3. There is no individual
accountability
4. Lesser rewards for groups.
1.

Ways to build trust by supporting

the Team
1.
2.
3.
4.
5.
6.

Give your time.

Rewards, celebration, awards.
Access to new technology, new
equipment.
Always provide information.
Respond in a timely manner.
Compensate for extra effort.

Changing Behavior in
Organization
If

the management can come to

respect the dignity of
subordinates in a genuine, open,
and trusting manner and if
managers work in a system,
where they are given the same
dignity by their superiors,
management and employees will
get along harmoniously.

Accelerate Pace of Change

Knowledge explosion
2. Rapid Technology
development
3. The Composition of the
Labor Force
4. Environmental and social
issues
1.

Changes in behavior in
organizations are similarly
influenced by changing
relationships with customers,
shareowners, suppliers, the
general public and the
government, and other parties.

Customers Relationships
Customers,

in particular
are more affluent, more
mobile, more educated
and more likely to have
new wants than before.

Shareowner Relationships
With

people clamoring for

improved local living
standards, the business
environment as well as
corresponding
organizational behaviors
change.

Suppliers Relationships
Suppliers

of both materials and

services also change in
availability, scope, and interest.

Public Government Relations

Public

or government relations embrace

the people in all other sectors and have, in
a sense, multiple impacts on the
organization.