SALES TRAINING AND CERTIFICATION

TOPIC : Vertical Assets - Retail

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CONTENTS
Vertical Assets - Retail
Value Catalyst Task
Force
Consulting &
Transformational
Services
Centre of Excellence
Innovative Solutions
& Frameworks
Our Experiences

Copyright 2015 Tech Mahindra. All rights reserved.

People & Solutions - Our

Vertical Assets
-- Its all about Speed to
MarketBusiness
Process

Consulting &
Transformatio
nal Services
120 +
Business
Consulta VALUE CATALYST
TASK FORCE
nts

Solutions
& Deployable
Frameworks

PEOPLE

3 in a box
delivery
approach

Strong
12+ years of
experience
Practice
in Client
6000+
facing roles
Associates
G LO BAL SC AL E
across the globe
Copyright 2015 Tech Mahindra. All rights reserved.

Team of
functional
&
technical
CENTER OF
EXCELLENCE experts

Exchange of best
practices in a
community model

Nonhierarchical
approach to
solutioning

TO DELIVER

On the Job
Learning
Programs &
Certifications

120 +
Business
Consulta
nts

PEOPLE

Alignment

OPERATIONAL

3 in a box
delivery
approach

ii. PERFORM financial and competitive

analyses
iii. FIND solutions and provide meaningful
insight
iv. HELP in the creation of sales proposals
v. CONDUCT client interviews
vi. DEVELOP reports, KPIs
& roadmap for
Process
Consultin
clients
g
vii. PARTICIPATE in and lead
presentations
Package
to clients Business IT
Selection
TACTICAL

Process
Consulting &
Transformatio
nal Services

DIFFERENT
DIFFERENT ROLES
ROLES
WE
WE PLAY
PLAY

Value Catalyst Task

Force
- Thinking the
i. RESEARCH global trends or specific to
Business
Way
the region

Copyright 2015 Tech Mahindra. All rights reserved.

Functional
Consulting

Business
Case
Creation
Testing &
Production
Support

Requirements
Management

DOMAIN

Process
Consulting &
Transformatio
nal Services
120 +
Business
Consulta
nts

PEOPLE

SERVICES
SERVICES WE
WE OFFER
OFFER

Value Catalyst Task

Force
- Consulting Services
Digitization
Roadmap

Digital
Digital
Channels &
Channels
&
Omni
Omni Channel
Channel
Fulfilment
Fulfilment

Connectivity
Connectivity
of
of Things
Things
Social
Social
Sensors

BI
BI Roadmap
Roadmap in
in
a
a Big
Big Data
Data
World

Process
Consulting

Process ReEngineering &

Engineering
&
Product
Product
Evaluation

Supply
Supply Chain
Chain
Advisory
Advisory
Process &
Technology
Technology

Customer
Customer
Experience
Management
Management

PMO
PMO Services
Services
& Enterprise
Mobility
Mobility

Transformational Wrap & Renew

-- Legacy
Legacy
Services

3 in a box
delivery
approach

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* Along with BVE

Modernization
Modernization

Platform
Rationalizatio
Rationalizatio
n
n and
and
Consolidation
Consolidation

Packaged
Consulting

ERP
ERP Oracle
Oracle
Retail,
Retail, SAP
SAP
Retail,
Retail, JDE,
JDE,
Oracle Biz, JDA

Niche
Niche COT
COT -OTM,
OTM,
Manhattan,
RedPrairie
RedPrairie

Product
Product
Evaluation
Evaluation on
on
AS
AS IS
IS Analysis
Analysis

Retail Center of Excellence (COE)

Developing business solutions & deployable
frameworks
Business
Solutions
& Deployable
Frameworks
Team of
functional
&
technical
experts

Leading
Leading to
to Customer
Customer
Satisfaction
Satisfaction

TEMPLATE
SOLUTIONS &
ACCELERATORS
Supply
Chain

PEOPLE

Exchange of best
practices in a
community model

Optimization Network,
Inventory, Transport
Streamlining In-store
Operations & POS Testing
Accelerators
Managing Merchandizing
KPIs Templates &
Dashboards
Multi-channel Integration
A team of functional
and technical experts
helping in sharing best
practices across the
engagements
Dedicated state of art
demonstration facility

DEDICATED
RESOURCES
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TECHNOLOGY DRIVEN
INNOVATIONS
Scalable, performance
optimized integrated
solutions
Technology expertise in
Oracle Retail, SAP IS, JDA,
eCommerce Platforms &
BI tools
Platform Solutions
Customer Management
IOT enabled platforms
A standardized set of
tools, methodologies &
artifacts across
solutions, providing a
jump start to every
implementation

DELIVERY
DIFFERENTIATORS
6

Business
Solutions
& Deployable
Frameworks

Team of
functional
&
technical
experts

POINTED
POINTED SOLUTIONS
SOLUTIONS &
& DEPLOYABLE
DEPLOYABLE
FRAMWORK
FRAMWORK

Retail COE
Focused Solutions 2015 - 16
Customer
Engagement

Store Operations
&
Merchandizing

PEOPLE

Exchange of best
practices in a
community model

Copyright 2015 Tech Mahindra. All rights reserved.

Supply Chain

Analytics

CAREXA
CAREXA

eZcommerce
eZcommerce &
&
CARTFULL
CARTFULL

ORACLE
ORACLE &
& SAP
SAP
Express
Express

Employee
Employee
Collaboration

Mobility
Mobility
Solutions
Digital
Shopper
Shopper //
Mobile
Mobile POS
POS //
Shelf Monitor

Farm
Farm to
to Fork
Fork //
vSCO
vSCO

LEAP
Logistics
Logistics
express
express as
as a
a
platform
platform

Remote
Remote
Freezer
Freezer
Monitoring &
Smart
Smart Vending
Vending

360
36000 degree
degree
view of
Customer
Customer &
&
Survey
Survey
Analytics
Analytics

Category
Category
Pricing
Pricing &
&
Assortment
Analytics
Analytics

Supply
Supply Chain
Chain
Analytics

SOCIO

Our Experiences
POS Testing Framework
& Employee
Collaboration
Implementation & rollout of
state of art retail systems
across channels
Implemented innovative
mobile point of sale
applications and digital tools

Retail Xpress
Single Integrated ERP system
helping the client in Right
merchandise, at the right
store, at the right price, at the
right time; supporting multi
channel integration

Supply Chain Accelerators

Consignment tracking system, Vehicle

location and milestone tracking, the
real time visibility for Orders /
Shipments on one single systems
Centre of Gravity Modelling for
optimizing network

Copyright 2015 Tech Mahindra. All rights reserved.

E-Commerce
Framework

Augmenting revenue for the

retail online channel
Ecommerce Order
management implementation
with route optimization,
maps integration and
inventory visibility

Customer Experience
Platforms
Ability to recognize customers across
channels and provide them the ability
to switch anytime anywhere between
channels
Building differentiated & personalized
experiences at different touch points

Copyright 2015 Tech Mahindra. All rights reserved.