Vous êtes sur la page 1sur 33

Significant complexity and uncertainty is getting attached to the

economic
crisis.

Recession and slowdown in GDP growth.

It was resulted in net overall momentum.

The IT-BPO industry in India has today become a growth engine


for the
economy.

Increasing diversification in the geographic base and industry


verticals, and adaptation in the service offerings portfolio.

CONTD.
The Indian IT-BPO industry has displayed resilience and tenacity

in countering the unpredictable conditions and reiterating the


viability of Indias fundamental value proposition. Consequently,
India has retained its leadership position in the global sourcing
market.
The Indian IT-BPO industry is estimated to achieve revenues of

USD 71.7 billion in FY2009, with the IT software and services


industry accounting for USD 60 billion of revenues.
Direct employment expected to reach nearly 2.23 million, an

addition of 226,000 employees.


While indirect job creation is estimated to touch 8 million.

CONTD.
Software and services exports (including BPO) are expected to

account for over 99 per cent of total exports, employing over


1.76 million employees.
US $ 60 billion export target in FY2011.
Concentrated efforts are required by all stakeholders to address

the current challenges, to ensure that India realizes its potential,


and maintains its leadership position.

INFOSYS
VISION :

"To be a globally respected corporation that provides best-ofbreed business solutions, leveraging technology, delivered by
best-in-class people."

MISSION :
"To achieve our objectives in an environment of fairness, honesty,
and courtesy towards our clients, employees, vendors and
society at large."

POLICIES OF INFOSYS
Code of Business Conduct and Ethics is subject to

modification.
Code of Business Conduct and Ethics in any
company policies and procedures (verbal or written)
shall not constitute to a contract of employment for a
definite term or a guarantee of confirmed
employment.
Company may update the code from time to time.

STRENGTHS
Cost advantage
Breadth of service offering
Ease of scalability
Quality and maturity of process
Global and 24/7 delivery capability

WEAKNESSES
Excessive dependence on USA for revenues
Excessive dependence on BFSI sector for

revenues
High rates of attrition
Decreasing competitive advantage

OPPORTUNITIES

Greater scope for product innovation


Increased focus on high end work like

consulting and KPO


Domestic demand for IT services is to grow at
20 %
Greater scope to service domains other than
BFSI such as Transportation, Infrastructure,
etc.

THREATS
Global economic slowdown may continue for

several years
US Govt. against outsourcing
Rupee-dollar movement affects revenue and
hence margins
Increased competition from foreign firms like
Accenture, IBM etc.
Increased competition from low-wage
countries like China, Indonesia etc

PEST ANALYSIS
Political
Politically stable scenario
Support of Indian Govt
Fear of terrorist attack or war

Continue.
Economical
Increase in domestic and global IT demand
Currency fluctuation
Decline in Real Estate Prices
Attrition
Economic Attractiveness

Continue..
Social
Large English speaking population
Education
Working age population

Continue
Technology
Telephony
Internet backbone
Introduction of new IT technology

Ansoff Model
Current
Market
Current
Product

New
Product

New
Market

Current
Market
Curren
t
Produ
ct

New
Product

New
Market

McKinseys 7 S Model

Threat of Substitutes
Other offshore locations.
Price.

Bargaining power of
supplier
Slowdown, the job-cuts, the layoffs.
Demand and supply.
Availability of vast talent pool.

RIVALRY AMONG FIRMS:


High industry growth.
High
Strong competitors.
Positioning.

Bargaining Power of
Large number of IT companies.
Customers:
Huge decline in IT expenditure.

Barriers to Entry:
Low capital requirements.
Large value chain.
Growth of MNCs.

Strategy Issue of the


Infosys

Strategy issue of Infosys


A business strategy in todays fast paced

economic environment is a constantly shifting


process. To remain competitive, an organizations
package enterprise application infrastructure
must provide a level of adaptability that supports
this dynamic course of action.
applications must be upgraded to ensure that

these business processes will remain consistently


linked to customer requirements.

Before going ahead on the upgrade path,

organizations should analyze:


1.Upgrade
2.Leverage the functionalities
3.Impact of upgrading
4.checking of up gradation
5.Processes

STRATEGY ISSUE OF THE INFOSYS


Infosys experience suggests that organizations that

plan to upgrade typically fall under one or more of the


following business scenarios:
1)Early Movers :- Their technology strategy directly

linked to their business performance and competitive


advantage.
2 ) Organizations with Complex Implementations:
These enterprises have highly Customized
versions of off-the-shelf enterprise applications

3) Late Adapters:-These enterprises continue to


operate with obsolete or outdated versions of
enterprise applications.
because of issues related to the upgrade process
such as cost justifications, support, concerns over
business disruption, completion timelines, resource
limitations, or just a plain fear of its complexity.
Unfortunately, Late Adopters finally get
around to applying upgrades when their existing
applications become unstable, unusable or are desupported by the product vendor.

SOLUTION OF THE INFOSYS

Implement SAP enterprise software

Customer and value chain relationships


Infosys applied its multi-phased holistic assessment approach
As a result of the Infosys upgrade assessment process, the steel

manufacturer achieved the following benefits:


o Reduced number of customizations
o Go-live with no disruption to the business
o Executed with 20% less cost
o Over 90% accuracy in delivery.

Conclusion

Thank U