CTO FOR NPOS/NGOS

Dhwani Rural Information System

Ahmedabad

NGOS : IN THE 21ST CENTURY

NGO - CORPORATE
Why NGO/NPO still lagging back?
Many different stakeholders
Diversity in programmes
Weak Infrastructure
Capabilities of stakeholders (e.g. farmers)

Donor

Stakeholders

Implementing org.

Beneficiaries

Large
Financial
Widen
Scale
the
Monitoring
Assessment
reach
Accountability

Information
Location
Sharing
Monitoring
Faster
Resource
decision
Management
&Tracking
Controlling
making

Access
Voice
totoInformation
People
Single
window
Contact

CASE STUDIES: WHAT TECHNOLOGY CAN DO?

Right To Education (RTE) Act

Right To Education
(RTE) Act ensured:
ensured:

98% of rural habitations have a school within a distance of one kilometre;

About 1.5 crore more children in school;

98% of rural
habitations have a
school within a
distance of one
kilometre

About 1.5 Crore

more children in
school

Worlds largest
school feeding
program the
Mid-day Meal
scheme provides
meals to about 11
Crore children.

COMPLIANCE?

Mapping the Education System in India by mining

data for about 1.4 million schools

 Used open government data for the RTE dashboard with the help of
NUEPA (National University of Educational Planning and
Administration, New Delhi.)

The challenge?

Availability of
ramp.
Playground.

Boundary Wall.
Drinking water
facility.

Toilets for Girls.

Pupil-teacher
ratio.

Studentclassroom ratio.
Teacherclassroom ratio.

How do we take the mammoth data

set and make it easy to comprehend
by a layman?

How do we build a UI that ensures that

every district education officer could
understand from a glance as to how his district was doing and,
What he needs to do to improve the quality of education?

THE JOURNEY

1 week Orientation

3 weeks

3 weeks

1 week

1 week

1 week Orientation

SAMARTHAN & VRUTTI

Understand the existing Processes:
MPWASH, Web-MIS, AEFC Model (FPO)
Reporting, Accounting, Data Management, Time-sheet
Management
Major Findings:
Manual day to day reporting via calls/messages
Usages of physical files
Difficulty in location tracking
Manual work in paper based survey
Difficulty in outreaching the vast community of beneficiaries

COHESION & DEEPAK FOUNDATION

Methodology
Study of existing process : project & org level
Major findings/KPA
Org & proj level

COMPARISON
Parameters

Samarthan

Vrutti

Cohesion

Deepak Foundation

Functional Area of
implementation

Water, Health & Sanitation

Push from Donor

Company

Facilitate in using Mobile

based monitoring
system(MBMS)

Education level of
Staff/Employees at
field level

Staffs operating in block

Graduates or Master degree
level field work are mostly
holders are placed at block
secondary or higher
level field works.
secondary qualified.

Mostly secondary of
higher secondary
qualified

CRP are women among

which some of them are
not even 8th standard
passed.

Manager's
inclination towards
technology

Program Director as well

has Project Managers were
aware about new
developments in ICT and
had inclination of using
technology in their project.

Dependent on Parent
organisation

Push from CEO

Dependent on Parent
organisation

Engagement with
external
organisation

No engagements with
external organisation with
respect to building
technological capabilities

Engagement with CMS

consulting firm supports
them with technical and
management skills

No such engagement

Engagement with
Deepak Nitrite

Agriculture

Agriculture

Push from Parent Institution

Yes. Adopted Mobile

based survey.

Agriculture & Health

Push from Parent
Institution

RECOMMENDATIONS & TRAINING:

Data collection using smartphones via ODK app
ERPnext freeware for Accounting, Inventory and
more.
MIS for large database easing out extraction and
analysis.
Attendance App using ODK tool & ONA webplatform
Document Storage & Management using Dropbox.
Community outreach though Bulk SMS.
Using ICR & OCR Tools
Digital marketing through videos of case studies

CONCLUSION / INSIGHT

Understanding
Gap

Uni-frame of
Technology
Adoption for
NGOs

Technological
Aloofness

The hands-on training

NGOs and many other
we received on apps
SMEs can benefit
and tools, in some We can derive a set of
cases was different questions which could greatly by using free
software and apps.
from NGOs need
tell us about the
perspective.
technology readiness
of any NGO.