hello!

i am Luigi Karlo
Sandoval

 In any business firm or other organizations appear some

problems, sometimes they are easy to remove and
sometimes it seems that the solution is not possible.
When problems occurred, run the proper action to
eliminate the problem. However, often it turns out that the
same problem appears again and usually in the most
difficult moments

8D
Problem
Solving
Technique

ages
Easy and logically method, cleary shows Next steps of
problem solution.
The method is known and used by all companies from the
automotive industry.
Often this is a required method of documenting the
correction action for the customer.
An excellent way of reporting nonconformances to
suppliers and their corrective actions.

 8D methodology despite what is

generally thought has not been
created by Ford but by the U.S.
Department of Defense (DoD) in
1974.The standard, which described
8D was named:
MIL-STD 1520 Corrective Action and
Disposition System for Nonconforming
Material

1.
8D IDEA
Is to correctly identify

the cause of the

problem, and apply such actions

to prevent
recurrence of the problem.

PROBLEM
1D

ESTABILISHING THE TEAM

2D

PROBLEM DESCRIPTION

3D

CONTAINMENT ACTION

4D

ROOT CAUSE

5D

CORRECTIVE ACTION

6D

VALIDATE CORRECTIVE A.

7D

PREVENT RECURRENCE

8D

VERIFY AND
CONGRATULATE TEAM

The problem is detected by for example staff /

quality control / customer
Establish the team (from 2 to 10 persons) from
different departments and choose teams leader
Exactly describe the problem in order to
understand what went badly.
Stop the process, for example, introducing 100%
inspection, retest, return from the customer .
Establish the actual cause of the problem and why
it wasnt detected previously
Establish and introduce proper corrective actions
Validate whether corrective actions are efficiently,
problem is monitored
Determine and introduce structural action to
Prevent reoccurrance
Verify introduced action in 7D and close the action,
dissolution the team

EET
Place your screenshot here

thanks!
Any questions?
You can find me at
luigi.karlo.sandoval@gmail.com