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Communication
PART I
COMMUNICATION
COMMUNICATION DEFINED
A process by which we assign and
convey meaning in an attempt to
create shared understanding.
This process requires a vast repertoire
of skills:
a.
b.
c.
d.
e.
f.
g.
COMMUNICATION DEFINED
It can be seen as processes of
information transmission governed
by three levels of semiotic rules.
1. Syntactic
2. Pragmatic
3. Semantic
COMMUNICATION DEFINED
COMMUNICATION PROCESS
PART 2
LISTENING
EFFECTIVE LISTENING
Expressing our wants, feelings,
thoughts and opinions clearly and
effectively is only half of the
communication process needed for
interpersonal effectiveness.
The other half is listening and
understanding.
There is a real distinction between
merely hearing the words and really
listening to the message.
SOUND
The impact of vibrations make on
the human ear the reception of
sound waves (Psychologist and
speech teachers)
Sound is characterized by three
features: pitch, loudness, and
quality
Human speech adds a fourth
feature rate or timing.
RECEIVING SOUNDS
Sound
(Vibratio
n)
LISTENING TIPS
Usually, it is important to paraphrase and
use your own words in verbalizing your
understanding of the message.
Depending on the purpose of interaction
and your understanding of what is
relevant, you could reflect on the other
persons:
a.
b.
c.
d.
e.
LISTENING TIPS
Dont respond to just the meaning of the words;
look for feelings or intent beyond the words.
Inhibit from immediately answering questions.
Know when to quit using active listening.
If you are confused and know that you do not
understand , ask the speaker to say it another
way.
When the speaker is emotionally disturbed, use
active listening as a response to him.
Use eye contact and listening body language.
Be emphatic and not judgmental.
Become a more effective listener.
PART 3
SPEECH
LANGUAGE
Instrument of communication
Oral or written
Verbal and Non-verbal
LANGUAGE
Oral Communication
Spoken language
Production of sound
language
Voice is the primary tool
representation
of
VOICE
Voice and Speech
Voice is the production of sound
Speech is the combination of sounds
VOICE QUALITY
Quality
Normal voice
Description
Speaker speaks
naturally
Breathy voice Aspirate quality
Full voice
Deep quality of
voice
Orotund
Chesty voice
Thin voice
Deep hollow
voice
High-pitched
Falsetto
Purpose
Normal
Conversation
Whispering
Speaking in
Formal and
Dignified
Occasion
Give Horror
Effect
Extreme
Fatigue and
Excitement
VOICE LEVELS
Pitch shows emotion
High (e.g. angry lose control of their
emotion)
Medium (unemotional)
Low (sadness, contempt, indifference or
disappointment )
VOICE INTENSITY
It refers to the effect of a sound on
the ear.
Its loudness or softness
RATE OF SPEECH
It refers to the variations of speed.
Slow speech projects calmness, acceptance,
and formality.
Too slow depicts dullness, listlessness,
apathy, laziness, and lack of intelligence.
Rapid speech shows animation, enthusiasm,
excitement, and informality.
Too fast suggests nervousness, tension, and
anxiety.
Motor
Vibrator
Resonators
Articulators
Vibrator
Vocal bands or cords to produce sound waves through
vibration of the air
Resonators
Nose, mouth, and throat. Modulate sound waves
Articulators
Lips, teeth, tongue, upper gums, lower jaw, hard palate, and
ovula. Give definite shape and character of sounds as air
passes through the mouth or nose.
CONSONANTS
The sounds of all languages fall into two
classes: consonants and vowels.
Consonants are produced with some
restriction or closure in the vocal tract that
impedes the flow of air from the lungs.
In phonetics, the terms consonant and
vowel refer to types of sounds, not to the
letters that represent them.
We classify consonants according to where
in the vocal tract the airflow restriction
occurs, called the place of articulation.
PLACE OF ARTICULATION
PLACE OF ARTICULATION
Articulation
Bilabials
Examples
[p] [b] [m]
Labiodentals
[f] [v]
Interdentals
[] []
think [k]
these [iz]
Production
bringing both
lips together
touching the
bottom lip to
the upper teeth
inserting
the tip of the
tongue
between the
teeth
PLACE OF ARTICULATION
Articulation
Alveolars
Examples
Production
[t] [d] [n] [s] [z] tongue raised in
various ways to
[l] [r]
[t,d,n]
[s,z]
PLACE OF ARTICULATION
Articulation
Alveolars
Examples
Production
[l]
[r]
speakers either
curl the tip of the
tongue back
behind the
alveolar ridge, or
bunch up the top
of the tongue
behind the ridge
PLACE OF ARTICULATION
Articulation
Palatals
Velars
Examples
[] [] [t] [d]
[j]
mission [mn]
measure
[mr]
cheap [tip]
judge [dd]
yoyo [jojo]
[k] [g] []
kick [kk]
gig [gg]
back [bk]
bag [bg]
Production
the constriction
occurs by
raising the front
part of the
tongue to the
palate
PLACE OF ARTICULATION
Articulation
Uvulars
Examples
[] [q] []
Production
raising the back
of the tongue
to the uvula,
the fleshy
protuberance
that hangs
down in the
back of our
throats
PLACE OF ARTICULATION
Articulation
Glottals
Examples
[h] []
uh-oh [o]
Production
The sound of [h] is
from the flow of air
through the open
glottis, and past the
tongue and lips as
they prepare to
pronounce a vowel
sound, which always
follows [h].
If the air is stopped
completely at the
glottis by tightly
closed vocal cords,
the
sound upon release
of the cords is a
glottal stop []
PLACE OF ARTICULATION
MANNER OF ARTICULATION
Speech sounds also vary in the way
the airstream is affected as it flows
from the lungs up and out of the
mouth and nose.
It may be blocked or partially
blocked; the vocal cords may
vibrate or not vibrate.
We refer to this as the manner of
articulation.
Voiced
robe
[rob]
fade
[fed]
rag
[rg]
wreathe
[ri]
Voiced
vine
[van]
zeal
[zil]
joke
[dok]
beat
[bit]
dote
[dot]
gale
[gel]
[pul]
[tel]
[kel]
Voiceless
unaspirated
spool
[spul]
stale
[stel]
scale
[skel]
STOPS
Stops
bilabial stops
Examples
[p], [b], [m]
alveolar stops
the airstream is
stopped by the
tongue, making a
complete closure at
the alveolar ridge
velar stops
[k], [g], []
palatal
affricates
glottal stop
[t], [d]
[]
Production
airstream stopped at
the mouth by the
complete closure of
the lips
FRICATIVES
Fricatives
[f] [v] [] [] [s] [z] [] [] [x]
[] [h]
In
the
production
of
some
continuants, the airflow is so
severely obstructed that it causes
friction, and the sounds are
therefore called fricatives.
FRICATIVES
Fricatives
labiodental
fricatives
Examples
[f], [v]
Production
interdental
fricatives
[], []
alveolar
fricatives
[s], [z]
FRICATIVES
Fricatives
palatal
fricatives
Examples
[], []
mission [mn]
measure
[mr]
Production
friction created as
the air passes
between the tongue
and the part of the
palate behind the
alveolar ridge
In English, the voiced palatal fricative never begins words except for foreign words
such as genre.
The voiceless palatal fricative begins the words shoe [u] and sure [ur] and ends the
words rush [r] and push [p].
glottal
fricative
[h]
AFFRICATES
[t] [d]
These sounds are produced by a stop
closure followed immediately by a
gradual release of the closure that
produces an effect characteristic of a
fricative.
The palatal sounds that begin and end
the words church and judge are voiceless
and voiced affricates, respectively.
Affricates are not continuants because
of the initial stop closure.
GLIDES
[j] [w]
The sounds [j] and [w], the initial
sounds of you [ju] and we [wi], are
produced with little obstruction of the
airstream.
They are always followed directly by a
vowel and do not occur at the end of
words.
After articulating [j] or [w], the tongue
glides quickly into place for pronouncing
the next vowel, hence the term glide.
VOWELS
Vowels
are
produced
with
little
restriction of the airflow from the lungs
out the mouth and/or the nose.
Vowel sounds carry pitch and loudness.
We classify vowels according to three
questions:
1. How high or low in the mouth is the tongue?
2. How forward or backward in the mouth is
the tongue?
3. Are the lips rounded (pursed) or spread?
TONGUE POSITION
TONGUE POSITION
Types of
Vowels
high front
vowels
Examples
Production
[i]
he [hi]
high back
vowel
[u]
who [hu]
low back
vowel
[a]
hah [ha]
[] and []
hit [ht], heat
[hit]
put [pt], hoot
slightly lowered
tongue positions
TONGUE POSITION
Types of
Vowels
low front
vowel
Examples
Production
[]
hack [hk]
front mid
vowels
[e] and []
bait [bet]
bet [bt]
back mid
vowels
[o] and []
boat [bot]
TONGUE POSITION
Types of
Vowels
lower mid
central vowel
Examples
Production
[]
butt [bt]
schwa vowel
[]
about [bat]
sofa [sof]
LIP ROUNDING
Types of
Vowels
rounded
vowels
Unrounded
vowel
Examples
[u] boot
[] put
[o] boat
[] bore
[i] cheese
[a] bar, bah,
aha
Production
produced with
pursed or
rounded lips
with the lips in
the shape of a
smile
LIP ROUNDING
DIPHTHONGS
A diphthong is a sequence of two
vowel sounds.
Diphthongs are present in the
phonetic
inventory
of
many
languages, including English.
The vowels we have studied so far
are
simple
vowels,
called
monophthongs.
DIPHTHONGS
Diphthongs
[a]
[a]
[]
Sound
Sequence
[a] father
followed rapidly
by the [] sound
of fit
[a] followed by
the [] sound of
put
[] of bore
followed by []
Examples
bite [bat]
bout [bat]
boy [b]
NASALIZATION OF VOWELS
Vowels can be produced with a raised velum that
prevents the air from escaping through the nose,
or with a lowered velum that permits air to pass
through the nasal passage.
Nasal vowels occur for the most part before
nasal consonants in the same syllable, and oral
vowels occur in all other places.
The words bean, bone, bingo, boom, bam, and
bang are examples of words that contain nasalized
vowels.
a-SIDE
be-TWEEN
Examples: RA-ri-ty
OP-ti-mal
GRA-di-ent
CON-tain-er
Examples: de-mo-CRA-cy
TREA-ty
Ge-O-graphy
AL-ler-gy
NAU-ti-cal
Examples: my-SELF
Them-SELVES
Our-SELVES
15. Numbers
If the number is a multiple of ten, the stress is
placed on the first syllable.
Examples: TEN
FIF-ty
ONE-hundred
INTONATION
INTONATION
The falling tone
INTONATION
The low rising tone
INTONATION
The high rising tone
INTONATION
The fall-rise tone
PART 4
PUBLIC SPEAKING
INTRODUCTION
Humans ability to communicate
using formalized systems of language
sets us apart from other living
creatures on the Earth.
The ironic feature of public speaking
is that while we recognize that it is an
important skill to have, many of us do
not like or want to give speeches.
Anyone can learn to give effective
presentations.
Public
Professional
Personal
allow you to
participate in
democracy at its
most basic level
is required at any
professions
enhances chance of
securing
employment and
advancing in career
fulfills essential
roles in family and
community
builds selfconfidence
MODELS OF COMMUNICATION
MODELS OF COMMUNICATION
Explain
Report
Describe
Clarify
Define
or influence
Magnification
It means giving benefit to the
audience, amplifying emotion, and
exceeding expectations.
Identification
It involves creating familiarity and
closeness.
Speech of Introduction
Toast and Roast
Speech to Present an Award
Acceptance Speech
Keynote Address
Commencement Speech
Commemorative
Speeches
Tributes
After-Dinner Speech
and
Roast
A roast is a variation of
the toast in which the
speaker pays tribute to
a person by poking fun
at her or him in a
friendly way.
Acceptance Speech
Also called the speech to accept
an award, the acceptance
speech gives the recipient an
opportunity to express
appreciation for the award as
well as humility and grace.
Keynote Address
The keynote
address represents
the keynote of a
larger idea taking
place at a
conference or
exposition usually
organized around a
central theme.
Commemorative or Tribute
Speech
A commemorative or tribute speech
is one that pays special accolades to
an occasion, extraordinary person,
event, idea, or monument.
Such a speech is intended to reflect
the emotions of the audience.
Cool presenter
Hot presenter
Dull presenter
SPEAKING COMPETENCIES
Useful Topic
Engaging Introduction
Clear Organization
Well-Supported Ideas
Closure in Conclusion
Clear and Vivid Language
Suitable Vocal Expression
Corresponding Nonverbals
Adapted to the Audience
Adept Use of Visual Aids
Convincing Persuasion
Methods of Delivery
Reading a speech from written text
Memorized
Impromptu
preparation
Extemporaneous
outline
without having memorized the exact wording of
the presentation
Superiors
Peers
Team members
Special interest groups
Mixed groups
TIME TO OUTLINE
Gather materials
Examples
Statistics
Testimony
A. Main point
B. Main point
1. Sub-point
2. Sub-point
a. Sub sub-point
b. Sub sub-point
III. Conclusion
Arouse Curiosity.
Give an arresting synopsis of what you will explore.
Or you may question your audience. This draws the
audience in immediately.
Unbiased Words
Vivid Words
Simple Words
Immediately understandable
Correct Words
CRAFTING MEMORABLE
WORD STRUCTURES
Figurative
Language
Metaphors
(implied
comparisons)
Similes (over
comparisons)
Personificatio
n (attribution of
human qualities
to non-human
things or ideas)
CRAFTING MEMORABLE
WORD STRUCTURES
Drama
Omission (strip a phrase or
sentence of nonessential words that
the audience expects)
Do you believe that he can cope ?
CRAFTING MEMORABLE
WORD STRUCTURES
Cadence
Parallelism (two or more clauses have
the same grammatical pattern)
Antithesis (the two structures
contrast)
Facial
expression
Vocal
Delivery
Volume
Pitch
Rate
Articulation
Appearance