1

Impact of Management by Walking Around

(MBWA) on Employees Performance

(Source:

Aashish Maharjan
BBA 6th Semester
DAV College of Management
aashishmaharjan23@gmail.c
om

Management by Walking Around

(MBWA)
Managers spending some part of their
time
listening to
problems
and ideas
of their staf,
while wandering
around the office

(Source:

Objectives of the Study

To analyze the efects of MBWA
technique
To show the relationship between MBWA
and employees performance through
communication
To determine the comfortability of the
employees with the manager

Theoretical
Framework
Communication
(Moderating
Variable)
MBWA Technique
(Independent
Variable)

Employees
Performance
(Dependent
Variable)

Research Methodology
Research Design
Nature and source of Data
Population

Descriptive method
Primary and Secondary
BBA 8th semester students of
Tribhuwan University

Sample

BBA 8th semester students of DAV

College of Management

Sampling Area

DAV College, Bhanimandal

Sample Size
Unit of Analysis
Sampling
Methodology
Instrument

50 BBA 8th semester students

Individual Analysis
Convenience Sampling

Data Analysis Procedure

Descriptive, Correlation

Questionnaire

Data Analysis

(Source:
Google)

Percentage of Male and Female Respondents

54%

46%

Male
Female

Google Survey, 2016

Preference of Organization for Internship

20
20

11

15
10

Number 5of

3
Respondents

14

Diferent Types of Organizations

Google Survey, 2016

Number of Respondents Comfortable with the Manager

25
20

21
17

15
10

Number of respondents

3
0

5-Point Likert Scale

Google Survey, 2016

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Analysis of Correlation between Communication and

Job Performance
Employees
Communication
Communication

Performance

Employees
Performance

0.377005

Result : Low degree of Positive Correlation.

This shows that communication helps to
increase the employees performance.

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Relationship between MBWA technique

and Employees Performance
MBWA technique

Number of

improves employee

Assigned

Responden

Score of

performance.

number

ts

Respondents

Strongly Agree (1)

21

21

Agree (2)

17

34

Neutral (3)

27

Disagree (4)

12

Strongly Disagree (5)

Total

50

94

Strongly

1.8
8

Agree

Neutral

Disagree

Strongly

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Major Findings
From the correlation test, it is proved that
communication helps to increase the
employees performance.
From the likert scale analysis, it is proved
that there is a strong positive relationship
between MBWA technique & employees
performance
Most of the respondents prefer their
manager walking around to speak with
them.

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Conclusion
Employee prefer the manager walking
around to speak with employees
Positive relationship between MBWA
techniques and employees
performance
Future researcher can diverse the
work environment and conduct the
same research.

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Recommendation
MBWA technique is not mostly used in
the organizations in Nepal. So, it would
be better if it is used in the
organizations of Nepal too.

(Source: Google

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References
Adhikari, D.R. & Pandey, D.L.(2016). Essential of Business Research Methods, Kathmandu: Asmita
Books Publisher & Distributor (P) Ltd.

College ofering Bachelor of Business Administration (BBA) in Nepal. (n.d.). Retrieved August 04,
2016, from http://edusanjal.com/course/ofering/bachelor-of-business-administration-bba-tribhuvanuniversity?page=3

Frankel, A., S. Pratt Grillo, M. Pittman, E. J. Thomas, L. Horowitz, M. Page, B. Sexton. (2008).
Revealing and resolving patient safety defects: The impact of leadership walk rounds on frontline
caregiver assessments of patient safety. Health Services Research 43(6), 2050-2066.
Langley, D. K. (n.d.). The Influence of Management by Walking Around on Strategic Visions.
Retrieved from http://www.dewarrenklangley.com/pdf/OrganizationalBehavior400.pdf
Olivier Serrat (2009). Managing by Walking Around: International Publications. Retrieved from
Cornell University ILR School website: http://www.digitalcommons.ilr.cornell.edu

Patterson, C. (2007, November 11). Walking around to manage efectively. Abilene Reporter News.
Retrieved from http://reporternews.com/news/2007/apr/27/walking-around-to-manage-efectively/
Peters & Waterman (1982). In Search of Excellence: Lessons From America's Best-Run Companies
(pp. 289-290). New York, NY: Harper Collins Publishers.
Randolph M. Boardman (2004). Reclaiming Children and Youth: The Journal of Strength-based
Interventions, 13(1), 48-50. Retrieved from ERIC database.

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(Source: Google

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(Source: Google