BPCL Case Study

What is the central problem discussed in the case?

4 employees
Repeated absenteeism and alcoholism
Production affected and financially BPCL is affected
Peers watching that BPCL is not doing anything about it
They have been confronted by the Plant head

According to the case how was

deviance handled by BPCL in the
past?
Informal level
Was handled internally
Half a days pay if late the 3rd or 4th time
Repeated problems like absenteeism
Counselling
Forged papers to get allowances
BPCL has its own mechanisms

Discuss the concept of Workplace

Deviance?
Leaving Early, Excessive breaks, intentionally working
slow, wasting resources
Sabotages, stealing, fraud and accepting kickbacks
Sexual harassment, verbal abuse, endangering coworkers
Absenteeism, forging papers, caught in a criminal act

Why is Mullick in a dilemma?

Present method for workplace deviance
Gradual punishment method
Chargesheet- domestic enquiry (cost)
Dismissal on the third occurrence
Time: A year and a half
Think of their families
Costing the company financially
Have to go ahead with a agenda so that other employess
dont see it as a shortcoming/opportunity

Why is Mullick in a dilemma?

Whether to hire 4 new recruits
Replacement cost = Training + Job ready
6 months to a year
Cost per recruit= 20k+25k=45k

If you were Mr. Mullick how would you address the problem?

Give an opportunity to them

Maybe a 1-2 months
Go ahead with domestic enquiry
As they have already been chargesheeted
Parallely recruit 4 new recruits
Production atleast doesnt take a hit