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16178070
16178050
Non native speaker (NNES) > People who acquire the features attributes to
native speakers through professional training.
The role of race and language status in relation to the ideal English teacher
Other perceptions of
NNES education at a
preliminary stage
Job site
observatio
ns
Taperecording
Surveys
Specific
questions
The study
To find out whether language was needed to perform the tasks,
whiter the maids perceived this need and to what extent the lack of
language abilities might have affected their performance
To identify the needs and wants of both the maids and the
institutional representatives, to interpret any discrepancies
Methodology
Methods
Sources
Participant observations
Unstructured interviews
Written questionnaires
3 Housekeepers
Human resources person
Executive housekeepers
Various supervisors and housekeeper
assistant
Task force weekly
Morning briefing
Housekeeping room
Documents
Questionnaires