Mc Kinseys 7S Framework

Group 1
Abhinav Arora
Abhishek
Amit Kumar
Alok Pandey
Ankit Goyal

INTRODUCTION
MC KINSEY is a global management consulting
firm & the trusted advisors to the worlds leading
businesses, government, and institutions.
Founded by James O. Mckinsey in 1926.
The 7 S framework is a management model
developed by Robert J. Waterman & Tom Peters
(also developed MBWA i.e. management by
walking around).
The model is most often used as tool to assess
& monitor changes in the internal situation of
organization

Basis of the 7S Model

For an organization to perform well, the 7
elements need to be aligned and mutually
reinforcing
Identify prerequisites for an improved
performance
Maintain alignment during change
Understand inter-relation of organizational
elements
Ensure that wider impact of change in one
area is taken into consideration

The 7S Framework

The 7S Framework

TCS A brief

Strategy - TCS
Mission:
i.
ii.

Longstanding commitment to providing excellence by

Helping customers achieve their business objectives by providing

innovative, best-in-class consulting, IT solutions and services.
To make it a joy for all stakeholders to work with TCS.

. Vision:
. Decouple business growth and ecological footprint from operations and
service offerings
. Grow sustainably

. Customer-Centric Engagement Model

. Global Network Delivery Model (GNDM)
. Full Service Portfolio
. Co-Innovation Network (COIN)

Structure - TCS

Staff and Skills - TCS

Highly responsive
and learning
organization- AGILE
and DIGITAL.
Exhaustive training
to new recruits
Training included in
annual appraisal.
Mandatory training
in emerging
technologies.

Staff and Skills - TCS

Style - TCS
Leadership has enabled fast growth
and venture into different sectors.
The current CEO Chandra is far from
being a micromanager.
Leadership levels have decision
making authority.
Realize your potential- ample
opportunities to aspire, perform and
excel.

Systems - TCS
HR & RMG: Abandoned bell curve, When an
employee is hired he is associated to ISU, the
RMG then tries to map his skillset to the various
available projects in the ISU.
Online portals for all functions like, quality
management, project management and
monitoring, time management, skills
management which enable effective handling.
Well and timely updated policies and processes
for hiring, separation, leaves, retrials,
compensation.

Shared Values - TCS

Leading Change: Strive to be the early adopters of
technology
Innovation: Innovation is highly rewarded at TCS
during appraisals so the performer can become the
role model for everyone
Respect for Individual: Calling everyone by first
name, Resolution of conflicts in a closed meeting
room and not in front of entire staff etc.
Excellence: Going beyond the call of duty to serve
the customer.
Learning and Sharing: Faster learning through
collaboration.

7S Matrix- TCS
Shar Style Staf Skill
ed
s
Valu
es

Strat Stru Syste

egy
ctur m
e

Share
d
Value
Style

Staf

Skills

Strate
gy

Struct
ure

Syste
m

Limitations of 7S framework
Only deals with internal environment of
an organization exclusively while totally
neglecting the external environment
like competitors, substitutes etc.
It defines the organization AS-IS and
not how it ought to be.
The strong strategic fit makes the
organization very predictable in a
hyper-competitive market.