B A S I C E N G L I S H 2 F

C A M P O Z A N O LU I S
VA L A R E Z O A N D R E A

History
In the cities of Guayaquil and Quito an environment full of history and culinary traditions
handed down from generation to generation. Each of the dishes delight for its unique and
extraordinary quality. With a select variety of seafood and typical food, it offers the best of
our gastronomy and rescuing part of our history. Hung on walls and news clippings of the
time, environments where tradition preserved over time created breathe.
In Guayaquil, in a warm and colorful atmosphere decorated with grace and dominion, full of
memories, located in the Urdesa village, Lo Nuestro offers since 1993 the best of
Ecuadorian food.
The restaurant has several rooms with different atmospheres according the ages of the old
Guayaquil.

JJ Hall
It is a cozy corner in the restaurant,
where every wall is covered with
pictures with memories of the
composer
Julio
Jaramillo.Room
decoration consists of furniture,
objects and details of the time, to
provide a pleasant and picturesque
environment.It
has
four
tables
available to the public, with a
capacity of twelve people.

Victor Emilio Estrada

Another room we have is the
VEEstrada, with capacity for 15
people.On the walls you will find
images of one of the
most
remarkable and influential families in
politics in our Guayaquil city.

9 de Octubre
It offers the public a comfortable
space for the development of events
or reservations for large groups. With
a capacity of sixty people, the Hall
October 9, has an atmosphere of
tradition and memories, where the
best of the Ecuadorian food is
offered, providing more privacy for
groups. The local keeps the same line
of decoration, inspired by old
Guayaquil.

Main dishes in Ecuador are characterized by a strong presence of

seafood and fish, mainly because the country has an extensive
coastline that provides a large number of marine products.
Special Crabs

Steam Lobster

Garlic crab, crab in coconut sauce, crab

salad, rice with crab meat and 2 breaded
crabs.

Steamed lobster, au gratin with

mushrooms in a white sauce.

Las Peas Chiken

Madera de Guerrero

Chicken with clams, olives spanish

sausage and white rice whit saffron.

Sea Bassin Black clam sauce with curry

rice.

Bicentennial

La Ronda

Sea Bass Spanish ham in a lemon and

yellow pepper sauce.

Grilled shrimps in crab and shrimp sauce

with chives and fried Plantain

Analysis of the
survey

1) Customers Service
80%
70%

30%
20%

0%
Treatment

0%
Information

0%

0%

0%

0%

2) Building

100% 100%

0%

0%

0%
Confort

0%
Hygiene

0%

0%

3) Products and Service

100%
95%
80%
75%

25%

0%

10%
0% 5%
Time

10%
0% 0%
Presentation

Consulting

0% 0% 0% 0%
Price

0% 0% 0% 0%

4) Expectation
80%

Expectation

15%
5%
0%

0%

5) Quality of Food

Excellent
Veru Good
Regular
Bad
Dreadaful

100%

6) Cleanliness

Excellent
Veru Good
Regular
Bad
Dreadaful

100%

7) Staff relationship

20%

Excellent
Veru Good
Regular
Bad
Dreadaful

80%

8) Expectation

10%
Excellent
Veru Good
Regular
Bad
Dreadaful

90%

9) Schedule

10%
Excellent
Veru Good
Regular
Bad
Dreadaful

20%

70%

10) Recommendation

10) Recommendation

Survey analysis

1) How many years have you

been working in the restaurant?
I have been working 14 years since
2001.

2) How many years have you

been in the restaurant business?
I have over 25 years of experience
working in restaurants and 14 years
since I came here.

3) What are your secrets to your

business success?
I have many secrets, but I think what it
is fundamental is to know how it works,
know what people want to lunch and
dinner, being a good steward and most
importantly for me, be conscious on
the menu, offer discounts and
promotions, customer service, etc.

4) What is the profile of your

customers?
They are middle-class professionals
like teachers, doctors, employees,
etc.

5) What is the key to attracting

new customers?
Providing good service and good
quality because many new customers
also come through a friend, relative or
co-worker.

Conclusion

Luis Campozano
I think the restaurant is excellent, because
the food and atmosphere are very nice the
only thing I do not like are the prices but the
food is delicious.
Another thing I like about the restaurant is
that it has that old atmosphere that one feels
returning to the past, the old Guayaquil.

Andrea Valarezo
Finally, I think that the restaurant has an important cultural
impact in our society, because of its depiction of food and
traditional environment of Guayaquil City, also it offers
costumers a completely unique experience, especially when it
comes to international visitors, because they end up with a
magnifique view of an important part of ecuadorian culture, that
has an inmense amount of variations, that makes us special and
recognized worldwide.