Académique Documents
Professionnel Documents
Culture Documents
Clamor, Patricia
Gaw, Carla Mae
Isidro, Pauline Bianca
Lacurom, Kriza Jane
Salvador, Trixie Jeannelle
Tan, Kate
Villamor, Aellie
Learning Objectives
Identify the seven Quality Control
Tools
Discuss breakthrough improvement
and the importance of creativity and
innovation
Identify the Organizational Issues in
Process improvement
Cause
and
Effect
Diagrams
Control
Chartsbackbone
statistical process control.
of
Breakthrough Improvement
Breakthrough Improvementdiscontinuous changes, continuous
improvement philosophy of kaizen.
-result from innovative and creative
thinking.
-motivated by stretch goals or
objectives.
Breakthrough
Improvement
Benchmarking search for the best
practices that will lead to superior
performance.
-helps a company learn its strengths
and weaknesses and incorporate best
practices into own operations.
Best Practices approaches that
produce exceptional results
Types of Benchmarking
1. Competitive benchmarking
-focuses on the products and
manufacturing of a companys
competitors.
2. Generic benchmarking
- evaluates a processes or business
functions against companies,
regardless of their industry
Benchmarking Process
1. Determine which functions to benchmark.
2. Identify key performance indicators to
measure.
3. Identify the best-in-class companies.
4. Measure the performance of the best-inclass companies and compare the results
to your own performance.
5. Define and take actions to meet or
exceed the best performance.
Breakthrough
Improvement
Reengineering redesign
-focused
on
breakthrough
improvement
to
dramatically
improve the quality and speed of work
to reduce its cost by fundamentally
changing the processes by which work
gets done.
Games
Identify the chart
5 Whys
Benchmark