ATTITUDE

Attitude
The way you think or feel about a person,
place or thing or even a given situation.
Your outlook and reaction to a situation
Your reaction is what other people see.
The way you feel about life in general
Can be influenced by others
According to Webster, manner, disposition,
or feeling with regard to a person or thing;
position or posture of the body.

Behavior
Your actions resulting from your
attitude and personality.
The way you act or present yourself,
actions in an given environment.
Can be influenced by others
According to Webster, ones manner
of behaving or acting. The action or
reaction of a material, machine
under given circumstances.

Your attitude and behavior

will have an impact on
your future.
Will you be able to find and keep a
job in the future?
What type of attitude do you have?

Types of Behaviors &

Attitudes
Acceptable
Unacceptable

Acceptable Attitudes &

Behaviors

Positive
Things that you are supposed to do
Following rules and regulations
Appropriate
People will like to be around you
Help you meet job requirements
Help you in the future
Help to keep you employed

Unacceptable Attitudes &

Behaviors

Negative
Things that you are not supposed to do:
Not following rules and regulations
Inappropriate
People do not like to be around you
Will not allow you to meet job
requirements
Hurts you in the future
Help to keep you unemployed
Breaking the laws
Helps you to be unsuccessful in the future

Behavior is your actions resulting from your

attitude, personality and environment.

Work Ethics is a combination of your

values, personality, attitude and pride
in your work.
Including but not limited to honesty,
pride, purpose, feelings, visions,
teamwork, character, productivity,
appearance and communication.

Work ethics includes

your set of values
involving honesty
involving
accountability
choosing right verses
wrong
doing acceptable
verse unacceptable
being aboard board
verses under the table
what you would do

how you feel about

their job and
how you do that job
or responsibilities
involves attitude,
involves behavior,
involves respect,
involves
communication, and
interaction;
Involves how one
gets along with
others.

Work ethics
Work ethic may include many things but
it is really your set of values.
Ideally the better your work ethics the
better your work position.
You work ethics will guide you in a given
situation?

Work ethic involves

honesty (not lying, stealing, or
cheating),
doing a job well
having pride
valuing what one does
showing people who you really are.
having sense of purpose and feeling
being a part of a greater vision or plan is
vital

The Number 1 priority of Georgias employers is to

improve the work ethics of present and future
employees.

Employers are expresses concern that

a strong work ethic is increasingly
difficult to find among employees and
job applicants.
Two statewide surveys of Georgia
employers also identified interpersonal
skills and positive attitudes toward
work as among the most important
qualifications in hiring workers

The U.S. Department of Labor

estimates that 80 percent of workers
who lose their jobs do so not because
of lack of occupational skills, but
because of poor work ethics.

The magnitude of this issue mandates

the immediate attention.

According to Georgia Technical Colleges, business and industry

leaders have identified essential work ethics that should be taught
and practiced in order to develop a viable and effective workforce.

Attendance
Teamwork
Attitude
Organizational Skills
Cooperation
Character
Appearance
Productivity
Communication
Respect

Interpersonal Skills

Appreciative
Emotionally stable
Patient
Likeable
Helpful
Pleasant
Cooperate
Hard working

Cheerful
Devoted
Courteous
Considerate
Well groomed
Friendly
Loyal
Modest

Initiative

Independent
Ambitious
Effective
Initiating
Perceptive
Adaptable
Accurate
Conscientious

Persevering
Orderly
Enthusiastic
Persistent
Dedicated
Productive
Resourceful

Being Dependable

Dependable
Following regulations
Reliable
Honest
Careful
Punctual

Appearance

Displays
Displays
Displays
Displays

appropriate dress
good grooming habits
good hygiene
good etiquette

Teamwork

Respects the right of others

Respects confidentiality
Is a team worker
Is cooperative
Is assertive
Displays a customer service
attitude
Seeks opportunities for continuous
learning
Demonstrates mannerly behaviors

Respect

Deals appropriately with

cultural/racial diversity
Does not engage in harassment
of any kind
Uses manners around others

Productivity

Follows safety practices

Conserves materials
Keeps work areas neat and clean
Follows directions and procedures
Makes up assignments
Punctually
Participates
Completes all work

Attendance

Attends class
Arrives on time
Leaves on time
Notifies instructor/teacher in
advance of planned absences
Excused absences only
Does not make up excuses for
absences

Organizational Skills
Manifests skills in prioritizing and
management of time and stress
Demonstrates flexibility in handling
change
Keep things neat and orderly
Uses time wisely

Attitude

Demonstrates a positive attitude

Friendly, pleasant and kind
Appears self-confident
Has a realistic expectation of self
I can, I will, I did attitude
Others like to be around you

Character

Displays loyalty
Displays honesty
Displays trustworthiness
Displays dependability
Displays reliability
Displays initiative
Displays self-discipline
Displays self-responsibility
Control emotions and actions

Communication
Displays appropriate nonverbal eye
contact
Display appropriate nonverbal body
language
Displays oral listening skills
Displays appropriate telephone
etiquette
Displays proper grammar in
communication
Displays appropriate verbal and
nonverbal communication skills

Cooperation

Displays leadership skills

Appropriately handles criticism
Appropriately handles conflict
Appropriately handles complaints
Demonstrates problem-solving
capability
Maintains appropriate relationships
with supervisors and peers
Follows chain of command

According to Georgia Technical College the ten essential work ethics

traits that need to be taught to encourage development of positive
work habits conducive to the needs of business and industry.

Attendance
Cooperation
Character
Communication
Respect

Productivity
Organization skills
Appearance
Teamwork
Attitude

Work Ethics Assessment

How would you have rated yourself
on all of those items?
At the work site they expect you to
be proficient in all of them.
What do you need to do?
What do you need to change?
Will you stay employed in the future?

Group Dynamics

A group is able to share experiences

To provide feedback
To pool ideas,
To generate insight
To provide an arena for analysis of
experiences
Gives support
Gives reassurance

Group Dynamics
Participation is the fundamental
backbone within a group.
Processes depend on participate of
the members.

What are the interpersonal skills needed

in teamwork?

skill of collaboration,
mentoring,
decision making
delegation
participation

Decisions are made daily!

Do you use responsible decision
making steps with you behavior,
attitude and work ethics?
Do you think of the consequences
before taking action?
How can you improve your behavior,
attitude and work ethics?