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DEVELOPMENT
Lecture 5
Individual,
Interpersonal, and
Group Process Approaches
Sonya Omer
Todays Agenda
Process Interventions
Aimed at
Process Consultation
Communications
The functional roles of group members
Group problem solving and decision making
Group norms
Leadership and authority
Individual Interventions
Group Interventions
Johari Window
Unknown to Others
Hidden
Spot
Unknown
Window
Known to Others
Open
Window
Known to
Self
Blind
Spot
Unknown
to Self
Improving Communications
Using the Johari Window
Unknown to Others
Reduce
Hidden Area
through
Disclosure to
Others
Known to Others
Open
Window
Known to
Self
Unknown
to Self
8
Interventions
Behavior
Triggering
Event
Issues
Triggering
Event
Consequences
Episode 1
Issues
Behavior
Consequences
Episode 2
10
11
Types of Groups
Reporting to the same manager
Involving people with common goals
Temporary groups formed to accomplish
a specific, one-time task
Consisting of people whose work roles are
interdependent
Groups with no formal links but whose
collective purpose requires coordination
Virtual groups
13
Team-Building Activities
Diagnostic
Developmental
14
Managers Role
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