Académique Documents
Professionnel Documents
Culture Documents
October 2014
STRICTLY CONFIDENTIAL
Settlements /
Trade Support
Inaccurate reporting
Labour issues
HR
Finance
Fraudulent transactions
BORM
IT
PAGE 2
Contents
01
02
Risk Culture
12
03
16
STRICTLY CONFIDENTIAL
01
STRICTLY CONFIDENTIAL
It isnt...
MARKET RISK
CREDIT RISK
COMPLIANCE RISK
STRATEGIC RISK
REPUTATIONAL RISK
Risk
PAGE 5
LINE 1
Business Groups
LINE 2
RMG Ops Risk
LINE 3
Internal Audit
RMG
is an independent
centralised team
RMG provides tools and
guidance to ensure risk
management
effectiveness and
consistency across the
Business Groups
RMG Op Risk focuses
on the management of
operational Risk
PAGE 6
Risk
identification,
analysis and
acceptance
decision
Execution and
monitoring of risk
management
practices
Reporting and
escalation of risk
information on a
routine and
exception basis
PAGE 7
Incident Reporting
PAGE 8
PAGE 9
PAGE 10
2.
Actual, potential or suspected breaches of laws or regulations.; this includes any incident which is likely
to result in a failure to meet client, market, regulator, contractual or management expectations or market
practice standards; or may or will affect Macquaries ability to meet its regulatory obligations
a material exception to internal or Macquarie-wide policies established to prevent or minimise the risks of
such a breach or
A situation that may or will impact Macquaries reputation internally or externally
.
.
PAGE 11
2.
PAGE 12
02
Risk Culture
STRICTLY CONFIDENTIAL
Committed leadership
Horizontal information sharing
Vertical escalation of threats and fears
Continuous and constructive challenging of the organisations actions and preconceptions
Active learning from mistakes
Incentives that reward thinking about the whole organisation
An effective governance structure
Access to Authority
PAGE 14
ORGANISATIONAL GOVERNANCE
KPIs
Disciplinary processes
Risk Key Performance indicators
Business led penalty systems
PAGE 15
Back Office
Strategy
Day
Innovation
Projects
Innovation
Forum
PAGE 16
03
Staff Retention
STRICTLY CONFIDENTIAL
Opportunity
Recruitment from within,
promotions & career growth
opportunities.
- Sales Traders and Sales given
Empowerment
Access to global Macquarie
leadership programs
Access to local leadership
programs for senior and midtier management
Access to further studies
Engagement for ideas/
thoughts/ views before
decisions and changes are
communicated
Ability to innovate
improvements and bring them
to reality within the business
Assisting in the development of
others
Confirmation what they do
makes a difference
Accountability
KPIs
Development expectations/
timelines
Ongoing/ immediate feedback
Information on business
performance
Clarity of strategy and sharing
Not tolerating low performers/
breaches
Positive feedback and
attribution to positive internal/
external results
Ownership of projects and
involvement in task forces
There is nothing more unequal than the equal treatment of unequal people Thomas Jefferson
STRICTLY CONFIDENTIAL MACQUARIE
PAGE 18
Questions...
PAGE 19