Human Factors

Engineering
Why Smart People do Dumb Things.
Standards
Certification
Education & Training
Publishing
Conferences & Exhibits

Nuclear and renewables:

a well-rounded offering

Nuclear and
renewable energies
are complementary
Two growing
markets
Nuclear: confirmed
benefits of AREVA's
integrated model

AREVA across the globe

AREVAs Human Factors Expertise

Global Human Factors Expertise
Diverse Team
Experience

MCR design and upgrades

NUREG-0711 & NUREG-0700
Function Allocation
Task Analysis
Ergonomic Analyses
Usability
HSI Design and Evaluation

Todays Objectives
By the end of todays session, you will
be able to
Define the term Human Factors
Discuss how poor human factors design can influence
human performance
Identify and use selected human factors principles to
improve human performance

The Monkey Business Illusion

Can you read this?

Aoccdrnig to rscheearch at Cmabrigde

Uinervtisy, it deosn't mttaer in waht oredr
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you can sitll raed it wouthit porbelm. Tihs is
bcuseae the huamn mnid deos not raed
ervey lteter by istlef, but the wrod as a
wlohe.

This is how we really read

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What is Human Factors?

HFE is a systematic approach to guide the human
interactions with a facility (say, a control room) to
ensure that all functional aspects of human involvement
are achievable without introducing opportunities for
human error.
HFE considers human...

Capabilities
Limitations
Characteristics
Behaviors
Motivations

as they impact the design of structures, systems and

components.

HUMAN FACTORS AT WORK

Control
Panel CRT

p.17

DESIGNING FOR HUMAN

FACTORS

Visibility
Feedback
Naturalmapping
Affordances
Constraints

Visibility and Feedback

Principle #1: Make relevant parts visible.

Principle #2: Give each action an immediate and obvious
effect

Visibility and Feedback

Sound can be used to provide similar information.

When the electric
engine is engaged, the
Prius is quieter than a
vacuum cleaner.

Natural Mappings
Mapping = the
relationship between
two things
Natural mappings
can be
Cultural
Biological
Spatial

Principle#3:Capitalizeon
theconceptofnatural
mappings

Natural Mappings

Natural Mappings

Affordances
Affordance is a property of the object. They provide
strong clues to the operation of things.
Suggest how the object should be used
Verb-able

Users know what to do just by looking at the object.

No instructions needed!

Examples
Door plates
Knobs
Button

Affordances

Affordances

Principle#4:Usetheaffordancesof
objectstohelpinfertheiruse

Constraints

Constraints limit how the design can be used

Types:
Physical
Square object and round hole

Cultural
Light switches

Logical
Order (1,2,3 or a, b, c)

Principle#5:Restrictthekindofinteraction
thatcantakeplaceatagivenmoment

Human fac
torcan
Human factors guidelines
s help
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delineperformance.
us optimize a
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help us
optimize a
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performan
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Some good human factors

resources
Checklists and guidelines
NUREG-0700, Rev. 2, Human System Interface Review
MIL STD 1472, Design Criteria Human Engineering

Professional Societies
Human Factors and Ergonomics Society (HFES)
Electric Power Research Institute (EPRI)

Web Resource
Jacob Nielsens 10 Usability Heuristics (
http://www.nngroup.com/articles/ten-usability-heuristics )

Books
Human Factors Engineering and Design, by Sanders and McCormick
Kodak's Ergonomic Design for People at Work, by The Eastman
Kodak Company

Thank You!

Paris Stringfellow, Ph.D.

AREVA, Inc.
(704)805-2661
Paris.Stringfellow@AREVA.com
www.AREVA.com