The new world order

No Time zones. No Boundaries for Business

Macro Economic Shifts
Rapidly changing business environment
Need for wider coverage
More Cultural resonance
Multi level expertise

What Trends Are We Seeing?

Change in Customer Priorities:
from now to 2020

Personalization of
product/service

Now

Year 2020

34%

52%

Our Customers want to

Get closer to their consumers
Grow their businesses
Gain customer loyalty
Remain competitive
Retain profitable customers
Emerge as a developed country

Grow, Profit, Emerge and Compete Globally

Data

Data

Consumer

Data

Data

network as the
platform

Video

Voice

Voice

Voice

Voice

PSU

Mobility
Commercial

Video

Service
Provider

Mobility

Video

Enterprise

Mobility

Video

Mobility

Video

Mobility

Video

Voice

Cisco: The Convergence Innovator

Data

the

Information
Freedom

Data

Mobility

Voice

Entertainment
Communications

Our Innovation Model

Technology Innovation &
Partnership

Build

Buy

io n
isit
qu gy
Ac trate
S

I
Inn ntern
ov al
ati
on

Innovation as a
means of evolving through

Partner
Create solutions with
partners to drive.

Go-to-Market
Strategy

Differentiation, Enhance
Customer Value &
Transform Businesses

Strategic Alliances Innovation Model

AAMulti-Dimensional
Relationship
to
Multi-Dimensional
Relationship
deliver
business
value and
with significant
the Potential
for Significant
impact for Customers

Business Impact for Both Parties

Key Criteria
Business impact top line growth
Breadth and depth of initiatives and relationship
Organizational and financial commitment
Size of investment
Alignment with Cisco strategic direction
Market acceleration capabilities

Profitability

Our Partnership Strategy

Business Transformation

Integrated Tech/Services

Technology Specialized

Individual Product Resell

Customer Value-Add

Introducing Wipro
Wipro Ltd is a global services provider delivering technology
driven business solutions
Wipro delivers unmatched business value to customers through

application development,
process excellence,
quality frameworks and
service delivery innovation

Only Indian company to be ranked among the top 10 global

outsourcing providers
Over 900 customers; 95000+ employees
54 development centers across globe

Overall Global IT Business

Leading global service provider of Consulting, IT Services, BPO and R&D Services
Leading global service provider of Consulting, IT Services, BPO and R&D Services
$ 4.3
Billion in Revenues

SUSTAINED
GROWTH

CAGR of 37% in
last 5 years

Part of NYSEs
TechnologyMedia-Telecom
(TMT) Index,
NSE Nifty Index
& BSE Sensex

928

95,000+

55 +

Global Clients

Associates

Centers of Excellence

PARTNER TO

ATTRACTS
THE
BEST
TALENT

INDUSTRY
EXPERTISE

INDUSTRY
LEADERS
184 Fortune
1000/ global
500 clients

95,000+
associates from
57 nationalities

Over 170
clients among
Forbes 2000

One of the top 3

recruiters in
India

928 active
clients as on
March 31, 2008

55+ CoEs to
develop domain
specific framework
and solutions
2600 + domain
consultants

54
Countries

GLOBAL
PRESENCE

53 Global Development
Centers
25 global near shore centers

Industry expertise
Financial
Solution
s

85+ client relationships

15+ large, marquee accounts with multi-year outsourcing contracts
500+ domain consultants

Retail, CPG &

Transportation
Services

Long term partnership (greater than 5 years) with leading global retailers
#2 global implementation partner for Oracle Retail
9 out of top 20 store magazine retailers,6 out of top 10 F&B, 5 out of 10 global grocery retailers, 7 out of
Top 15 airlines are Wipro's customers

Energy &
Utilities

Largest industry practice among the Indian IT service providers with over 45 customers
Working with 2 of the top 5 Oil and Gas firms in the world
Executed large SI engagements across Europe & US.

Manufacturing
& Healthcare

Leader in Manufacturing Execution Systems (MES) among offshore IT Services firms

Enabling Collaborative Value Networks (CVN)
Leader in Supply Chain Management (SCM) among offshore IT firms

Telecom,
Media
& Technology

Work with 10 of the top 15 communication service providers globally

Work with 8 of top 10 communication equipment vendors
Largest Indian player with market share of 18.5% in global telecom services market

Global Presence

Asia Pacific
India
Japan
China
Australia
Singapore
Malaysia
America

Europe

Middle East

Taiwan

USA

UK

UAE

Hong Kong

Canada

Germany

Saudi Arabia

New Zealand

Brazil

France

Africa

Qatar

Netherlands

Egypt

Bahrain

HEAD QUARTERS INDIA

Finland

Kenya

Oman

Bangalore, Kolkata,

Kuwait

Chennai, Mumbai,

Switzerland

Indicative Map - not drawn to scale

Romania

Pune, Secunderabad,

Portugal

New Delhi, Bhopal,

Austria

Ahmedabad, Chandigarh

Wipro in KSA- Our Vision

Wipro Arabia Ltd to be TOP 3 IT company in KSA by 2012.
Wipro Arabia to be Top 3 Cisco partner in KSA BY 2012.
Present in KSA since 2001
Wipro Arabia Ltd., - A JV between Wipro and Dar Al Riyadh
425+ Consultants in Kingdom
Tied up with top universities in KSA to develop local talent
Signed MOU with SAGIA to train local talent on a long term basis
Range of Customers
Oil & Gas/Banking & Finance/Telecom/Enterprise

Industry Verticals

To Name a few of
our Customers
Transportation

Customers
Saudi Arabian Airlines

Education

KAUST, KFUPM

Oil and Gas

Saudi Aramco, SASREF, SAMREF,

APPC, Chemonal

Petrochemicals

SABIC, Petro rabigh

BFSI

ANB, NCB, Riyad Bank

Telecom

STC, Mobily, Saleco, Etihad Atheeb

Telecom

Enterprise

GLC

Government

MCIT, SAGIA, NGHA

Healthcare

King Faisal Specialist Hospital

Others

Riyadh Cables, NRC, Al Mutlaq

Group, Al Rabie

Strategic Initiatives

Operational
Excellence and
Business
Transformation

Innovative
Delivery
Models

Application
Networking
IT
Outsourcing

Unified
Comms

Managed
Services

Virtualization
of Resources

Accelerated
Application
Delivery

Security

Data
Center

Transforming
Business
Communications

Self-Defending
Network:
Secure Systems
Approach

The Communications Value Chain

Transform
Optimize

Business Value

Integrate
Connect
Reduced
transport
costs
Improved
resiliency

Simplified
infrastructure
management
Uniform
security and
authentication

Unified user
experience
Simplified RichMedia interaction
Rich mobile
experiences

Web 2.0
Enabling
global teams
Federated, realtime business
processes

Collaborative
Communities

Unified Communications
Data, Video and Voice Convergence
Ubiquitous IP Infrastructure

Evolution of Communications

What We Do
Single partner interface for increased accountability and
integrated service delivery

Infrastructure Solutions
Enterprise Platforms:

Design and deployment services for:

RISC servers
Application servers
Databases
Unix OS
Server computing resource
management software
Networking Solutions:

Design, deployment, audit of:

Enterprise Wide Area Network (WAN)
Wireless LAN
Unified Communication Systems
Data Center , DR & Virtualization
Network Security
Application & WAN Optimization
Data Storage:

Network storage
Secondary and Nearline storage
Backup and storage fabrics

Enterprise Information Security:

Product consulting
Integration Solutions
Emerging Technologies:
Technology optimization in Web and
WAN acceleration
Virtual Computing in Data Centre
IP Video solutions

Contact Centre Infrastructure:

Switch Integration
Voice Response Solutions
Computer Telephony Interface (CTI)
Customized Agent Desktop Application
Predictive Dialer
Customer Relationship Management
Multiple Host Integration
Voice Logger Interface

Professional Services
System Integration

Manage IT

Platform Integration
System
Network
Integration & Security
Integration
Server and Storage Integration and

Business Service Management

Manage
IT

Application
Management
Application
Business Service Management
administration and
Application Management
production
support and
for
Application administration
production
support
for SAP
Basis,
SAP Basis,
Oracle
Apps
Oracle Apps and Web applications
and
Web applications
(J2EE and .Net)
.Net)
Data(J2EE
Centerand
Services

Data Center
Services
Managed
Security
Services
Contact
ManagedCenter
Security
Services

Services
Contact
End
User Center
Support Services
Services
Infrastructure
End User Support
Services
Availability
Services

Platform Integration
Consolidation

Network
Integration
& Security
Data
Centre
Integration
Call
Server
and Integration
Storage Integration and
Centre
Consolidation
Middleware Integration
Management
Enterprise
Data Centre
Integration
Call Centre Integration
Middleware Integration
Enterprise Management
Enterprise Services
Enterprise Services

Warranty Services
Warranty
Services
Annual Maintenance
Contract

Annual Maintenance Contract Services

Services

Audit
Audit and
andAdvisory
AdvisoryServices
Services

Site
Support
Site Support

Technical
TechnicalAccount
AccountManagement
Management
Services
Services

& Microsoft Services

Infrastructure Availability Services
& Microsoft Services

Intel/AMD server management and hardware

Intel/AMD server management and hardware support

support
Support
brands
andand
peripherals
Supportfor
forall
allhardware
hardware
brands
peripherals

High
Availability
Services
High Availability Services

Upgrade
Solutions
Software
Softwareand
andHardware
Hardware
Upgrade
Solutions

Microsoft
Infrastructure
services
Microsoft Infrastructure services
and integration)
(Deployment,
(Deployment,migration
migration
and integration)
Portal, workflow and business productivity solutions
Portal, workflow and business productivity
Microsoft Unified Communication Solutions
solutions
Microsoft Unified Communication Solutions

Wipro Cisco Solution Strategy Unified

Communications
Business
Transformation

Cisco-Microsoft Architecture/Solution

Strategic Impact

Enterprise
Collaboration

Collaboration
Business Apps

Managed Services UC / TP / IPCC

Outsourcing Embed Collaboration

TDM to IP Migration
Integrated UC
Communications

IPT/IPCC/Basic UC/ TP
FY09

Rollout of Wipro-Cisco Solutions

FY10

Strategic Value of Solution

Wipro-Cisco Joint Value Proposition in Data

Centres

Unified Computing
Branch Transformation
Application led DC Solutions
Unified fabric
Transformation thru Virtualization

Q4 FY08

Rollout of Wipro-Cisco DC Solutions

Q4 FY10

Spirit of WIPRO

Intensity to Win
Make customers successful
Team, Innovate, Excel

Act with Sensitivity

Respect for the individual
Thoughtful and responsible

Unyielding Integrity
Delivering on commitments
Honesty and fairness in action

THANK YOU