Académique Documents
Professionnel Documents
Culture Documents
Communication
to Compose an Effective
1. Completeness
2. Conciseness
3. Consideration
4. Concreteness
5. Clarity
6. Courtesy
7. Correctness
1. COMPLETENESS
Message should contain all facts and figures which
the reader / listener needs for understanding
Both the sender and receiver differ in their mental
filters, and are influenced by their own attitudes
in the interpretation of the message
Because of these differences, see your message
through the eyes / ears of the receiver / listener
COMPLETENESS
Complete Message
Incomplete Message
My letter for an interview call has not
been replied as yet
2. CONCISENESS
saying what you have to say in the fewest possible words
without being wordy and superfluous
Benefits :
Sticks to the purpose of the message, and thus shows youview interest to the receiver
2. CONCISENESS
3. CONSIDERATION
Preparing every message keeping the
receiver in mind.
3. CONSIDERATION
4. CONCRETENESS
Being specific, definite and vivid rather than
vague and general in the message
5.
CLARITY
Getting the message and its
meanings from your head to the
readers head .. accurately
5.
CLARITY
6. COURTEOUS
Polite
Sincerity
YOU-attitude
Message showing respect
Be thoughtful of others
Be appreciative
Efficient
Efficient
and
and
Effective
Effective
Efficient
Efficient
Effective
Effective
Doing Things
Things Right
Right Doing
Doing
Doing Right
Right Things
Things
EXCELLENCE
is a life-long journey
not a destination
Peter Drucker
Dont Worry
about doing everything right.
Just
Just do
do the
the right
right things
things
in
in the
the right
right manner.
manner.
Right Attitude
Attitude
Right
Right Skills
Skills :: Right
Right Techniques
Techniques
Right
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