CHAPTER 5 : MONITORING AND

CONTROL
GROUP MEMBERS :
MUHAMMAD HAFIZ BIN ABDUL RANI

08DKA14F

KHAIRUL NADZRI BIN MOHD KHAMIS

08DKA14F1014

CHOO MING SIONG

08DKA14F1001

MOHAMAD MUQHRIS MOHAMAD HATTA 08DKA14F1122

INTRODUCTION
Lasts for the duration of the project and covers
the development process.
Its monitors all key of parameters like cost,
schedule, and risks.
Takes corrective actions when it is needed.
Needs information on the development process
that provided by metrics.

QUALITY MANAGEMENT
Quality management is an internationally
certifiable process.
The International Standard (ISO 9000 to
9004) guide to establish, administer,
maintain and improve the organizations
competitiveness through the ability to
provide a quality product or service.

QUALITY MANAGEMENT
PROCESS
A Quality Management Process is a set of procedures that are
followed to ensure that the deliverables produced by a team are "fit
for purpose".
The start of the Quality Management Process involves setting
quality targets, which are agreed with the customer.
A "Quality Assurance Process" and "Quality Control Process" are
then undertaken, to measure and report the actual quality of
deliverables.
As part of the Quality Management Process, any quality issues are
identified and resolved quickly.

1. QUALITY PLANNING
Systematic process that translates
quality policy into measurable
objectives and requirement, and lays
down a sequence of steps for realizing
them within a specified timeframe.

2. QUALITY ASSURANCE (QA)

QA refers to the planned and systematic

activities implemented in a quality system so that
quality requirements for a product or service will
be fulfilled.
It is the systematic measurement, comparison
with a standard, monitoring of process and an
associated feedback loop that confers errors
prevention.

3. QUALITY CONTROL
Quality control (QC) is a procedure intended
to ensure that a manufactured product or
performed service related to a defined set of
quality criteria or meets the requirements of
the client or customer.

PROJECT MONITORING
Collecting, recording, and reporting
information concerning project performance
that project manager and others wish to
know.
Keeping a careful check of project activities
over a period of time.

IMPORTANCE TO MONITOR A
PROJECT
Simply because we know that things dont always go according

to plan (no matter how much we prepare)

To detect and react appropriately to deviations and changes to
plan.
Then a monitoring system should be worked out to keep a
check on all the various activities, including finances.
This will help project staff to know how things are going, as well
as giving early warning of possible problems and difficulties.

MONITOR
Men (human resources)
Machines

Space
Time

Materials
Money

Tasks
Quality/Technical Performance

WHEN
End of the project
Continuously

While there is still time to react

As soon as possible

Regularly
Logically

At task completion
At pre-planned decision points