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Travel and tourism

Industry
Group 8
Amarnath Lakra
Manoj Kumar Sahu
Mata Naga Sneha Sai
Sunil Manohar

Cottages4you gets 957% ROI with follow up


messages
This case study looks at how For every 1 invested with
Triggered Messaging it has returned 9.57.
It is the largest holiday cottage letting agency in the UK.
Major Issue:Cart abandonment
The Triggered Messaging system automatically populates and
sends an email that includes photos, text and links regarding
each of the properties that they have been viewing
someone who has registered their details with cottages4you in
the past visits the site but does not make a booking, the
company is able to ensure that they receive an email in their
inbox within one hour of leaving the site

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