Académique Documents
Professionnel Documents
Culture Documents
Process
Manoranjan Dhal
Types of Questions
1. Rapport-Building
2. Closed Ended
3. Open Ended
4. Non-Questions
5. Probing Questions
COMMUNICATION PROCESS IN
INTERVIEWING
Build rapport
Listen to Reflect Confirm/clarify
understanding of
Provide information candidates answers
Create
about company, team
, and job conversational tone
Sell the company Reduce candidates
Help candidates anxiety
assess the job
opportunity
Tell Ask
Gather Information
Begin to understand the candidates
point of view
Elicit self-assessment
Demonstrate your interest in the
persons message
INTERVIEW STRUCTURE
Opening 5% 3
Closing 5% 3