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Interview

Process

Manoranjan Dhal
Types of Questions

1. Rapport-Building
2. Closed Ended
3. Open Ended
4. Non-Questions
5. Probing Questions
COMMUNICATION PROCESS IN
INTERVIEWING
Build rapport
Listen to Reflect Confirm/clarify
understanding of
Provide information candidates answers
Create
about company, team
, and job conversational tone
Sell the company Reduce candidates
Help candidates anxiety
assess the job
opportunity

Tell Ask

Gather Information
Begin to understand the candidates
point of view
Elicit self-assessment
Demonstrate your interest in the
persons message
INTERVIEW STRUCTURE

OPENING BODY CLOSE

Greet the Gather behavioural Clarify next


candidate evidence steps
Establish Describe the Thank
rapport position candidate for
Give agenda Answer Questions time and
Sell as appropriate interest.
TIMING
% Time Minutes**

Opening 5% 3

Gathering Information 70% 42

Sharing Information 10% 6

Candidates Question 10% 6

Closing 5% 3

** The above time estimates are based on a 60-minutes interview


CLOSING

Thank candidate for his/her time


If No Indicate will notify if 2nd interview is needed

Thank Candidate for his/her time


If May be Express interest without commitment
Tell candidate when you will be in touch

Thank Candidate for his/her time


Inform candidate of your high interest level
If Probable Do not make on-the-spot- offer
Inform candidate of selection timeline
MISTAKES TO BE AVOIDED
WHILE EVALUATION
Halo effect influence of specific raters quality
Stereotyping tendency to generalize across
groups
Similar-to-Me effect resemble to themselves
Contrast Effect comparison with other
individual
First Impression Initial positive or negative
judgment
Leniency Error high rating to all

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