OVERALL STRATEGY MAP

EFFICIENT&
EFFICIENT& MOTIVATED
MOTIVATED &
&
SATISFIED
SATISFIED DELIGHTED
DELIGHTED EFFECTIVE
EFFECTIVE PREPARED
PREPARED
SHAREHOLDERS
SHAREHOLDERS CUSTOMERS
CUSTOMERS PROCESSES
PROCESSES WORKFORCE
WORKFORCE

Long-Term Shareholder Value ROCE > 15%

Long-Term Shareholder Value ROCE > 15%

Productivity Strategy Revenue Growth Strategy

Productivity Strategy Revenue Growth Strategy
What do
Improve
Improve Cost
Cost Increase
Increase Asset
Asset Expand
Expand Revenue
Revenue Enhance
Enhance Customer
Customer What do
FINANCIAL Shareholders’
FINANCIAL Structure
Structure Utilization
Utilization Opportunities
Opportunities Value
Value Shareholders’
PERSPECTIVE Expect?
PERSPECTIVE Expect?
Operating
Operating Cost
Cost &
& Capacity
Capacity Utilization
Utilization Capability
Capability Utilization
Utilization Brand
Brand // Image
Image
Efficiency
Efficiency

OFFER PRODUCTS & SERVCIES

SERVCIES THAT
THAT ARE
ARE CONSISTENT,
CONSISTENT, TIMELY
TIMELY and
and LOW-COST
LOW-COST
Who are the
World-Class
World-Class World-Class
World-Class Knowledgeable
Knowledgeable High
High Customer
Customer Who are the
Low-Cost
Low-Cost Reinforce
Reinforce Brand
Brand Customers?
CUSTOMER Quality
Quality Delivery
Delivery && Skilled
Skilled Satisfaction
Satisfaction Customers?
CUSTOMER Manufacturing
Manufacturing Image
Image What do they
PERSPECTIVE Standards
Standards Timing
Timing Partner
Partner >> 90%
90% What do they
PERSPECTIVE Value?
Value?
Product/Service Attributes Relationship Image

OPERATIONAL
OPERATIONAL BUSINESS
BUSINESS UNITS
UNITS INNOVATION
INNOVATION SOCIALLY
SOCIALLY
EXCELLENCE
EXCELLENCE ALLIANCES
ALLIANCES PROCESSES
PROCESSES RESPONSIBLE
RESPONSIBLE
•• Improve
Improve Supply
Supply Chain
Chain •• Continuous
Continuous What must We
•• Create
Create Value-Added
Value-Added •• Safety
Safety &
& Health
Health What must We
Planning
Planning &
& Delivery
Delivery Improvement
Improvement Do Internally to
INTERNAL Partnerships
Partnerships •• Employee
Employee Do Internally to
INTERNAL •• Produce
Produce Products
Products &
& (KAIZEN,
(KAIZEN, ICC)
ICC) Deliver Value
PERSPECTIVE •• Improve
Improve Order
Order Satisfaction
Satisfaction Deliver Value
PERSPECTIVE Services
Services •• Automation/Robotics
Automation/Robotics •• Environment to Customers?
Fulfillment
Fulfillment Environment to Customers?
•• Continuously
Continuously Improve
Improve •• Manage
Manage NPI
NPI
•• Customer
Customer Satisfaction
Satisfaction •• Contribute
Contribute to
to
Key
Key Processes
Processes •• Benchmarking
Benchmarking //
•• Improve
Improve the
the Brand
Brand Community
Community
•• Manage
Manage Risks
Risks Best
Best Practice
Practice

HUMAN
HUMAN INFORMATION
INFORMATION ORGANIZATION
ORGANIZATION
CAPITAL
CAPITAL CAPITAL
CAPITAL CAPITAL
CAPITAL What must We
••Develop
Develop Employees
Employees based
based upon
upon ••Integrate
Integrate IT
IT in
in All
All Business
Business ••Facilitate
Facilitate Knowledge
Knowledge Sharing
Sharing &
& What must We
LEARNING Do to Enhance
LEARNING Strategic
Strategic Competencies
Competencies (Skills,
(Skills, Processes
Processes (Systems,Databases
(Systems,Databases Replicating
Replicating Best
Best Practices
Practices Do to Enhance
& GROWTH Our People?
& GROWTH Training,
Training, Knowledge
Knowledge &
& Values):
Values): Network):
Network): (Culture
(Culture ofof Change,
Change, Leadership,
Leadership, Our People?
PERSPECTIVE TQM,Process
PERSPECTIVE TQM,Process Improvement,
Improvement, Planning, Monitoring,
Planning, Monitoring, Reporting
Reporting Alignment
Alignment andand Teamwork):
Teamwork):
Engineering
Engineering && Simulation.
Simulation. Operation &
Operation & Financial
Financial  ITIT &
& Technology-Enabled
Technology-Enabled
OPERATIONS MANAGEMENT STRATEGY MAP

EFFICIENT&
EFFICIENT& MOTIVATED
MOTIVATED &
&
SATISFIED
SATISFIED DELIGHTED
DELIGHTED EFFECTIVE
EFFECTIVE PREPARED
PREPARED
SHAREHOLDERS
SHAREHOLDERS CUSTOMERS
CUSTOMERS PROCESSES
PROCESSES WORKFORCE
WORKFORCE

Long-Term Shareholder Value ROCE > 15%

Long-Term Shareholder Value ROCE > 15%

Productivity Strategy Revenue Growth Strategy

Productivity Strategy Revenue Growth Strategy
Improve
Improve Cost
Cost Increase
Increase Asset
Asset Expand
Expand Revenue
Revenue Enhance
Enhance Customer
Customer
FINANCIAL Structure Utilization Opportunities Value
FINANCIAL Structure Utilization Opportunities Value
PERSPECTIVE
PERSPECTIVE
Operating
Operating Cost
Cost &
& Capacity
Capacity Utilization
Utilization Capability
Capability Utilization
Utilization Brand
Brand // Image
Image
Efficiency
Efficiency

OFFER PRODUCTS & SERVCIES

SERVCIES THAT
THAT ARE
ARE CONSISTENT,
CONSISTENT, TIMELY
TIMELY and
and LOW-COST
LOW-COST

World-Class
World-Class World-Class
World-Class Knowledgeable
Knowledgeable High
High Customer
Customer
CUSTOMER Low-Cost
Low-Cost Reinforce
Reinforce Brand
Brand
CUSTOMER Quality
Quality Delivery
Delivery && Skilled
Skilled Satisfaction
Satisfaction
PERSPECTIVE Manufacturing
Manufacturing Image
Image
Standards
Standards Timing
Timing Partner
Partner >> 90%
90%
PERSPECTIVE
Product/Service Attributes Relationship Image
OPERATIONAL Improve
Improve Supply
Supply Chain
Chain Produce
Produce Products
Products &
& Continuously
Continuously Improve
Improve
EXCELLENCE Manage
Manage Risks
Risks
Planning
Planning & Delivery
Delivery Services
Services Key
Key Processes
Processes
•• JIT
JIT with
with 3PL
3PL •• Lower
Lower Cost
Cost of
of Production
Production •• Production
Production Planning
Planning &
&
INTERNAL •• High
High Quality
Quality Supply
Supply •• Process
Process Cycle
Cycle Time
Time Control
Control
INTERNAL •• Supplier
Supplier Partnerships
Partnerships •• Financial
Financial Risks
Risks
PERSPECTIVE •• Enhance
Enhance Quality
Quality •• Line
Line Balancing
Balancing
PERSPECTIVE •• Outsource
Outsource mature
mature && •• Fixed •• Quality
•• Operational
Operational Risks
Risks
non-strategic Fixed Asset
Asset Utilization
Utilization Quality Assurance
Assurance •• Technological
non-strategic services
services •• Working •• Maintenance Technological Risks
Risks
•• New Working Capital
Capital Maintenance
New ideas
ideas from
from Efficiency •• Robots
suppliers Efficiency Robots // Automation
Automation
suppliers

HUMAN
HUMAN INFORMATION
INFORMATION ORGANIZATION
ORGANIZATION
CAPITAL
CAPITAL CAPITAL
CAPITAL CAPITAL
CAPITAL
LEARNING
LEARNING
& GROWTH Skills
Skills in
in Quality
Quality Management
Management // Technology
Technology that
that Facilitates
Facilitates Culture
Culture for
for Continuous
Continuous
& GROWTH
PERSPECTIVE Process
Process Improvement
Improvement Quality
Quality &
& Process
Process Improvement
Improvement Improvement
Improvement
PERSPECTIVE
CUSTOMER MANAGEMENT STRATEGY MAP

EFFICIENT&
EFFICIENT& MOTIVATED
MOTIVATED &
&
SATISFIED
SATISFIED DELIGHTED
DELIGHTED EFFECTIVE
EFFECTIVE PREPARED
PREPARED
SHAREHOLDERS
SHAREHOLDERS CUSTOMERS
CUSTOMERS PROCESSES
PROCESSES WORKFORCE
WORKFORCE

Long-Term Shareholder Value ROCE > 15%

Long-Term Shareholder Value ROCE > 15%

Productivity Strategy Revenue Growth Strategy

Productivity Strategy Revenue Growth Strategy
Improve
Improve Cost
Cost Increase
Increase Asset
Asset Expand
Expand Revenue
Revenue Enhance
Enhance Customer
Customer
FINANCIAL Structure Utilization Opportunities Value
FINANCIAL Structure Utilization Opportunities Value
PERSPECTIVE
PERSPECTIVE
Operating
Operating Cost
Cost &
& Capacity
Capacity Utilization
Utilization Capability
Capability Utilization
Utilization Brand
Brand // Image
Image
Efficiency
Efficiency

OFFER PRODUCTS & SERVCIES

SERVCIES THAT
THAT ARE
ARE CONSISTENT,
CONSISTENT, TIMELY
TIMELY and
and LOW-COST
LOW-COST

World-Class
World-Class World-Class
World-Class Knowledgeable
Knowledgeable High
High Customer
Customer
CUSTOMER Low-Cost
Low-Cost Reinforce
Reinforce Brand
Brand
CUSTOMER Quality
Quality Delivery
Delivery && Skilled
Skilled Satisfaction
Satisfaction
PERSPECTIVE Manufacturing
Manufacturing Image
Image
Standards
Standards Timing
Timing Partner
Partner >> 90%
90%
PERSPECTIVE
Product/Service Attributes Relationship Image
BUSINESS UNITS Create
Create Value-added
Value-added
ALLIANCES Improve
Improve Order
Order Fulfillment
Fulfillment Customer
Customer Satisfaction
Satisfaction Improve
Improve the
the Brand
Brand
Partnerships
Partnerships
•• ‘Sole-source”
‘Sole-source” •• Timely
Timely and
and Accurate
Accurate •• “Living”
“Living” the
the “Daring
“Daring to
to
INTERNAL Partnership
Partnership Production
Production Plan
Plan and
and •• Service
Service Excellence
Excellence Dare”
Dare” Motto
Motto
INTERNAL •• High
High Quality
Quality –– LowLow Cost
Cost
PERSPECTIVE Execution
Execution •• Timely
Timely Delivery
Delivery •• Consistent
Consistent High
High Build
Build
PERSPECTIVE •• Optimize
Optimize ‘common”
‘common” •• Transparent •• Problem
activities Transparent Process
Process Problem Tracking
Tracking Quality
Quality
activities // initiatives
initiatives Information •• Low •• Market
•• Integrated Information Low Warranty
Warranty Issues
Issues Market // Customer
Customer
Integrated Management
Management •• Problem
•• System Problem Resolution
Resolution Focused
Focused Culture
Culture
System // Information
Information

HUMAN
HUMAN INFORMATION
INFORMATION ORGANIZATION
ORGANIZATION
CAPITAL
CAPITAL CAPITAL
CAPITAL CAPITAL
CAPITAL
LEARNING
LEARNING
& GROWTH Customer
Customer Management
Management Driven
Driven by
by Core
Core Values
Values and
and
& GROWTH Enabling
Enabling Systems
Systems and
and Tools
Tools
PERSPECTIVE Skills
Skills Operating
Operating Beliefs
Beliefs
PERSPECTIVE
INNOVATION MANAGEMENT STRATEGY MAP

EFFICIENT&
EFFICIENT& MOTIVATED
MOTIVATED &
&
SATISFIED
SATISFIED DELIGHTED
DELIGHTED EFFECTIVE
EFFECTIVE PREPARED
PREPARED
SHAREHOLDERS
SHAREHOLDERS CUSTOMERS
CUSTOMERS PROCESSES
PROCESSES WORKFORCE
WORKFORCE

Long-Term Shareholder Value ROCE > 15%

Long-Term Shareholder Value ROCE > 15%

Productivity Strategy Revenue Growth Strategy

Productivity Strategy Revenue Growth Strategy
Improve
Improve Cost
Cost Increase
Increase Asset
Asset Expand
Expand Revenue
Revenue Enhance
Enhance Customer
Customer
FINANCIAL Structure Utilization Opportunities Value
FINANCIAL Structure Utilization Opportunities Value
PERSPECTIVE
PERSPECTIVE
Operating
Operating Cost
Cost &
& Capacity
Capacity Utilization
Utilization Capability
Capability Utilization
Utilization Brand
Brand // Image
Image
Efficiency
Efficiency

OFFER PRODUCTS & SERVCIES

SERVCIES THAT
THAT ARE
ARE CONSISTENT,
CONSISTENT, TIMELY
TIMELY and
and LOW-COST
LOW-COST

World-Class
World-Class World-Class
World-Class Knowledgeable
Knowledgeable High
High Customer
Customer
CUSTOMER Low-Cost
Low-Cost Reinforce
Reinforce Brand
Brand
CUSTOMER Quality
Quality Delivery
Delivery && Skilled
Skilled Satisfaction
Satisfaction
PERSPECTIVE Manufacturing
Manufacturing Image
Image
Standards
Standards Timing
Timing Partner
Partner >> 90%
90%
PERSPECTIVE
Product/Service Attributes Relationship Image
INNOVATION Benchmarking
Benchmarking //
PROCESSES Continuous
Continuous Improvement
Improvement Automation
Automation // Robotics
Robotics Manage
Manage NPI
NPI Best
Best Practice
Practice
•• Execute
Execute // Implement
Implement •• Timely
Timely and
and Accurate
Accurate •• “Living”
“Living” the
the “Daring
“Daring to
to
INTERNAL ICC,
ICC, “Kaizen’
“Kaizen’ Production
Production Plan
Plan and
and •• Service
Service Excellence
Excellence Dare”
Dare” Motto
Motto
INTERNAL
PERSPECTIVE •• Anticipate
Anticipate Customer
Customer Execution
Execution •• Timely
Timely Delivery
Delivery •• Consistent
Consistent High
High Build
Build
PERSPECTIVE •• Transparent •• Problem
Needs
Needs Transparent Process
Process Problem Tracking
Tracking Quality
Quality
•• Discover
Discover New
New Information
Information •• Low
Low Warranty
Warranty Issues
Issues •• Market
Market // Customer
Customer
Opportunities
Opportunities •• Problem
Problem Resolution
Resolution Focused
Focused Culture
Culture

HUMAN
HUMAN INFORMATION
INFORMATION ORGANIZATION
ORGANIZATION
CAPITAL
CAPITAL CAPITAL
CAPITAL CAPITAL
CAPITAL
LEARNING
LEARNING
& GROWTH Technology
Technology to
to Explore,
Explore, Integrate,
Integrate, A
A Culture
Culture of
of Creativity
Creativity
& GROWTH Multi
Multi Disciplinary
Disciplinary Skills
Skills
PERSPECTIVE and
and Speed
Speed to
to Market
Market And
And Innovation
Innovation
PERSPECTIVE
 SOCIAL RESPONSIBILITY MANAGEMENT STRATEGY MAP

EFFICIENT&
EFFICIENT& MOTIVATED
MOTIVATED &
&
SATISFIED
SATISFIED DELIGHTED
DELIGHTED EFFECTIVE
EFFECTIVE PREPARED
PREPARED
SHAREHOLDERS
SHAREHOLDERS CUSTOMERS
CUSTOMERS PROCESSES
PROCESSES WORKFORCE
WORKFORCE

Long-Term Shareholder Value ROCE > 15%

Long-Term Shareholder Value ROCE > 15%

Productivity Strategy Revenue Growth Strategy

Productivity Strategy Revenue Growth Strategy
Improve
Improve Cost
Cost Increase
Increase Asset
Asset Expand
Expand Revenue
Revenue Enhance
Enhance Customer
Customer
FINANCIAL Structure Utilization Opportunities Value
FINANCIAL Structure Utilization Opportunities Value
PERSPECTIVE
PERSPECTIVE
Operating
Operating Cost
Cost &
& Capacity
Capacity Utilization
Utilization Capability
Capability Utilization
Utilization Brand
Brand // Image
Image
Efficiency
Efficiency

OFFER PRODUCTS & SERVCIES

SERVCIES THAT
THAT ARE
ARE CONSISTENT,
CONSISTENT, TIMELY
TIMELY and
and LOW-COST
LOW-COST

World-Class
World-Class World-Class
World-Class Knowledgeable
Knowledgeable High
High Customer
Customer
CUSTOMER Low-Cost
Low-Cost Reinforce
Reinforce Brand
Brand
CUSTOMER Quality
Quality Delivery
Delivery && Skilled
Skilled Satisfaction
Satisfaction
PERSPECTIVE Manufacturing
Manufacturing Image
Image
Standards
Standards Timing
Timing Partner
Partner >> 90%
90%
PERSPECTIVE
Product/Service Attributes Relationship Image
SOCIAL
RESPONSIBILITY Safety
Safety &
& Health
Health Employee
Employee Satisfaction
Satisfaction Environment
Environment Contribute
Contribute to
to Community
Community
•• Energy
Energy && Resource
Resource
INTERNAL Consumption
Consumption
•• Workplace
Workplace Safety
Safety
INTERNAL •• Diversity
Diversity –– Multi-Skilling
Multi-Skilling •• Emissions
Emissions •• Community
Community Programs
Programs
PERSPECTIVE •• Commuting
Commuting Safety
Safety
PERSPECTIVE •• Legal
•• Job
Job Enrichment
Enrichment •• Waste
Waste Treatment
Treatment •• Alliances
Alliances with
with Non-
Non-
Legal &
& Regulations
Regulations •• Empowerment &
Compliance Empowerment & Disposal
Disposal Profit
Profit Organizations
Organizations
Compliance •• Product
Product &
& Process
Process
Environmental
Environmental Impact
Impact

HUMAN
HUMAN INFORMATION
INFORMATION ORGANIZATION
ORGANIZATION
CAPITAL
CAPITAL CAPITAL
CAPITAL CAPITAL
CAPITAL
LEARNING
LEARNING
& GROWTH Invest
Invest in
in Human
Human Capital
Capital A
A Culture
Culture of
of Social
Social Awareness
Awareness
& GROWTH Clean
Clean Technologies
Technologies
PERSPECTIVE Growth
Growth And
And Responsibility
Responsibility
PERSPECTIVE
 ALIGNING INTANGIBLE ASSETS to ENTERPRISE STRATEGY

EFFICIENT&
EFFICIENT& MOTIVATED
MOTIVATED &
&
SATISFIED
SATISFIED DELIGHTED
DELIGHTED EFFECTIVE
EFFECTIVE PREPARED
PREPARED
SHAREHOLDERS
SHAREHOLDERS CUSTOMERS
CUSTOMERS PROCESSES
PROCESSES WORKFORCE
WORKFORCE

Long-Term Shareholder Value ROCE > 15%

Long-Term Shareholder Value ROCE > 15%

OPERATIONAL BUSINESS PROCESES SOCIALLY

EXCELLENCE
EXCELLENCE UNITS
UNITS ALLIANCES
ALLIANCES INNOVATION RESPONSIBLE
STRATEGIC • Provide Flexible • Continuous
STRATEGIC • Provide Value- • Customer • Employee
PROCESSES Planning Ensure Improvement • Bench-
PROCESSES • Effective/Efficient High
Add Satisfaction
• Automation / marking
• Safety & Health Satisfaction
• Ensure Timely • Ensure Brand • Environment • Contribute to
Processes Quality Robotics • Costing
Delivery Value Community
• Minimize Downtime • NPI

STRATEGIC Process
Industrial/ Process/ Industrial/Process/ Industrial/Process/
STRATEGIC Quality Quality Engineer / HR
JOB Manufacturing
Engineer
Manufacturing
Engineer
Manufacturing
Financial
Manufacturing
Engineer
JOB Engineer. Engineer Engineer. Engineer.
FAMILIES Planner
FAMILIES

• TQM • TQM • TQM • TQM

• SE/CE •6 • SE/CE •6 • SE/CE • SE/CE •6
• LOGISTIC/ALC • TQM • LOGISTIC/ALC • TQM • LOGISTIC/ALC • LOGISTIC/ALC • TQM
COMPETENCY • TQM
COMPETENCY • D&E • D&E • D&E • D&E • D&E
• Finance
• D&E • D&E
PROFILE • Simulation/Test • Problem • Simulation/Test • Problem • Simulation/Test • Simulation/Test • Communi-
PROFILE
• Trouble Shooting Solving • Trouble Shooting Solving • Trouble Shooting • Trouble Shooting cation
• Problem Solving • Problem Solving • Problem Solving • Problem Solving

HUMAN INFORMATION
INFORMATION ORGANIZATION
ORGANIZATION
CAPITAL
CAPITAL CAPITAL CAPITAL
STRATEGIC
STRATEGIC
JOB • Leadership Gap
JOB
READINESS • Strategic Job Readiness • Information • Core Values Achievement
READINESS Information Portfolio
Portfolio Readiness
Readiness
• Best Practice Sharing
 NAM – BALANCED SCORECARD
STRATEGY MAP BALANCED SCORECARD ACTION PLAN
STRATEGY MAP BALANCED SCORECARD ACTION PLAN
PROCESS: MANUFACTURING EXCELLENCE
PROCESS: MANUFACTURING EXCELLENCE OBJECTIVES MEASUREMENT TARGET INITIATIVE BUDGET
THEME: ROCE > xx%, VOLUME = xx,xxx units OBJECTIVES MEASUREMENT TARGET INITIATIVE BUDGET
THEME: ROCE > xx%, VOLUME = xx,xxx units
FINANCIAL
PERSPECTIVE ••Operating
Operating Cost
Cost &
& Efficiency
Efficiency •• Cost/Unit,
Cost/Unit, Efficiency
Efficiency •• Monthly
Monthly Monitoring
Monitoring
Long-Term Shareholder
Long-Term Shareholder •• Weekly/Monthly
Weekly/Monthly
Value ROCE > xx% ••Capacity
Capacity Utilization
Utilization ••%
% Utilization
Utilization
Value ROCE > xx% Monitoring
Monitoring
•• Trial
Trial Prod.
Prod.
•Capability
•Capability Utilization
Utilization •• Monthly
Monthly Monitoring
Monitoring
Improve Grow •• Spare
Spare Parts
Parts Prod
Prod
Improve Grow •• Weekly/Monthly
Weekly/Monthly
Productivity Revenue •Brand
•Brand // Image
Image •Warranty
•Warranty Cost
Cost tt
Productivity Revenue Monitoring
Monitoring

CUSTOMER
PERSPECTIVE •Low
•Low Cost
Cost Manufacturing
Manufacturing •• Man-hour
Man-hour per
per Unit
Unit •• Weekly
Weekly Monitoring
Monitoring
OFFER
OFFER PRODUCTS
PRODUCTS && SERVCIES
SERVCIES •World-Class
•World-Class Quality
Quality •• Defect
Defect per
per Unit
Unit •• Daily
Daily Monitoring
Monitoring
THAT
THAT ARE
ARE CONSISTENT,
CONSISTENT, TIMELY
TIMELY Standards
Standards
and
and LOW-COST
LOW-COST •World-Class •• Sales •• Daily
•World-Class Delivery
Delivery Timing
Timing Sales Delivery
Delivery Daily Monitoring
Monitoring
Low World •Knowledgeable
•Knowledgeable &
& Skilled
Skilled
Low World •• Direct
Direct Pass
Pass Rate
Rate •• Daily
Daily Monitoring
Monitoring
Cost Class Partner
Cost
Customer
Class
Enhance
Partner
•High
•High Customer
Customer Satisfaction
Satisfaction •• Market
Market Feedback
Feedback •• Weekly
Weekly Monitoring
Monitoring
OPEX
Customer Enhance
Satisfaction
Satisfaction
Brand
Brand •Reinforce
•Reinforce Brand
Brand Image
Image •• Sales
Sales Volume
Volume
•• Monthly
Monthly Monitoring
Monitoring RM XX M
Prod.
Prod. &
& Sales
Sales Mtg.
Mtg.

INTERNAL
PERSPECTIVE •Productivity
•Productivity •• Cycle
Cycle Time
Time •• Hourly
Hourly Monitoring
Monitoring CAPEX
ENSURE
ENSURE OPERATIONAL
OPERATIONAL EXCELLENCE
INNOVATION
INNOVATION AS
AS WELL
EXCELLENCE WITH
WELL BEING
WITH
BEING SOCIALLY
SOCIALLY
•Delivery
•Delivery
•• Meet
Meet Daily
•• WIP
WIP
Daily Plan
Plan •• Daily
Daily Monitoring
•• Daily
Monitoring
Daily Monitoring
Monitoring
RM xx M
RESPONSIBLE
RESPONSIBLE •• KAIZEN
KAIZEN •• Monthly
Monthly follow-up
follow-up
•Continuous
•Continuous Improvement
Improvement •• ICC
ICC •• Specific
Specific Programme
Programme
Operational Process
Operational Process •NPI
•NPI •• Timely
Timely Introduction
Introduction •• Weekly
Weekly Follow-up
Follow-up
Excellence Innovation
Excellence Innovation •• Industrial
Industrial Accident
Accident •• Cross
Cross Audits
Audits
Alliances with Socially •Safety
•Safety &
& Health
Health
Alliances with Socially •• Commuting
Commuting Accident
Accident •• Defensive
Defensive Driving
Driving
SBUs Responsible •• Toxic •• Facility
SBUs Responsible •Environment Toxic Waste
Waste Disposal
Disposal Facility Readiness
Readiness
•Environment •• ISO •• Certification
ISO 9002
9002 Certification

LEARNING & GROWTH

PERSPECTIVE •• Training
Training and
and Skill
Skill
•Develop
•Develop the
the Necessary
Necessary Skills
Skills •• R&D
R&D &
& Development
Development Build-up
Build-up
STRATEGIC
STRATEGIC JOB
JOB &
& SYSTEMS
SYSTEMS
•Information
•Information Systems
Systems •• ALC,
ALC, Procurement,
Procurement, •• Set-up,
Set-up, Test
Test and
and
Availability
Availability Financial
Financial Validation
Validation
Skills Info. System •• Communication
Communication
Skills Info. System •Strategic
•Strategic Awareness
Awareness •• Alignment
Alignment Programme
Programme