Training Need Analysis

The bigger picture

Organisational performance

Employee performance

Employee Skills, Knowledge and Attitudes

Employee education, experience and training

Copyright 2006 by Atul Ma

thur
 Training?

Training helps to
Existing bridge the gap Required
Skills Skills
Knowledge Knowledge
Attitudes Attitudes

Copyright 2006 by Atul Ma

thur
 Training Need Analysis (TNA)

TNA is a tool to
Existing identify the gap Required
Skills Skills
Knowledge Knowledge
Attitudes Attitudes

Copyright 2006 by Atul Ma

thur
 TNA (Step 1): Future performance
What are the goals for the future
performance of our organisation?

profit
growth
customer base
new products
?
?

Existing Future
performance performance

Copyright 2006 by Atul Ma

thur
 TNA (Step 2): Challenges

What are we concerned about?

Whatre the challenges today?

What challenges we are likely to

face in the future?

Existing Future
challenges challenges

Copyright 2006 by Atul Ma

thur
 TNA (Step 3): Employee performance

In what way our employees should

start performing differently to help
us meet the challenges and take
us to the goals?

Existing Future
performance Performance

Copyright 2006 by Atul Ma

thur
 TNA (Step 4): New Skills, knowledge and
Attitudes
In order for our employees to
perform differently, what kind of
new Skills, Knowledge and
Attitudes they need to have?

Existing Required
Skills Skills
Knowledge Knowledge
Attitudes Attitudes

Copyright 2006 by Atul Ma

thur
 TNA (Step 5): Training needs

Now that we know what kind of

new Skills, knowledge and
Attitudes are required for our
employees, how can we bridge the
gap?

Existing Required
Skills Skills
Knowledge Knowledge
Attitudes Attitudes

Copyright 2006 by Atul Ma

thur
 TNA in essence

1 Start with future organisational goals and challenges

2 Assess required employee performance to meet the goals and challenges

3 Assess required employee Skills, Knowledge and Attitudes to deliver the performance

4 Identify employee training needs to bridge the gap

Copyright 2006 by Atul Ma

thur