Body Language

What's your body telling you?

Body language: The gestures, poses, movements, and
expressions that a person uses to communicate.

7 % VERBAL (Conveyed through words)

38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)
In today,s hard world you dont just have to be able to TALK
THE TALK youve got to WALK THE TALK

How to trigger positive emotions

How to ensure you are not interrupted
How to create instant rapport and trust
How to know when someone is lying
How to deal with rude and aggressive people
 Body Language

KINESICS PROXEMICS HAPTICS

Five types of body language:

eye contact
facial expression
gestures
posture and stance
space relationship
 EYES
Eyes are so transparent
that through them
one sees the soul

Look a person in the

Eye when you
Talk to him
EYE CONTACT
 GAZE BEHAVIOUR

FORMAL GAZE

INFORMAL GAZE

PERSONAL GAZE

LATERAL GAZE
 PURPOSE FOR EYE CONTACT

SPEAKING INFORMATION
SHOWING ATTENTION AND INTEREST
INVITING AND CONTROLLING INTERACTION
DOMINEERING, THREATENING, INFLUENCING
OTHERS
PROVIDING FEEDBACK DURING SPEECH
REVEALING ATTITUDES
Too much eye contact: dominance, lack of respect, threat, wish to
insult
Too little eye contact: not paying attention, impolite, insincere,shy

Withdrawing eyes: signal of submission

FACIAL EXPRESSION
 CAN FACE SPEAK?
HAPPINESS
SADNESS
DISPLEASURE
ANGER
FEAR
INTEREST
GESTURES OR KINESICS

LET YOUR BODY

TALK
ON YOUR BEHALF
SOME COMMON GESTURES
SHOULDER SHRUG : I dont know

PUFFED CHEST : pride or achievement

SUCKED STOMACH : I am not as fat as I look

FINGER CROSSING : protection

 EYELID PULLING : be alert

NOSE TAPPING : mind your own business

THUMB UPPING : best luck , victory

RUBBING PALM TOGETHER : positive expectation

 THUMB AND FINGER RUB : money expectancy
HANDS CLENCHED TOGETHER : confident
STEEPLING HANDS : frustrated , request
 Some more common gestures:

Palm In Palm : Authority

Hand gripping wrist : Frustration

 Hands in pocket : aggression

Hands on hips : aggressive ,

achiever stance
Some more common gestures:
Mouth Guard : suppressing deceitful words,
telling lie
nose touching : listener doubting speakers
words, disguising own words,
mind your own business

eye rub : avoiding eye contact, lying

finger in mouth : needs reassurance, making decision

chin stroking : making a decision

Some more common gestures:
clenched teeth : anger, lying

boredom gestures:

evaluating gestures :
Calculating
Every thing under control
relaxing
 POSTURE AND STANCE
STANDING

SITTING
LYING
SOME COMMON POSTURES:
SAGGING : Depression
FORWARD LEAN : Positive Attitude
BACKWARD LEAN : Negative Attitude
Some common postures:
arms folded across the chest : unsympathetic
arms held loose : open positive attitude
upright posture : high status , I am the boss
bowing head : lower status
sideway lean : relaxation, friendliness
self wrapping : withdrawal, self protection
slouching with forward lean : lowliness
moderately upright : enthusiasm, friendliness
 PROXEMICS
Intimate Touching : 0-18
Personal : Close -1 to 2 feet
Far - 2 to 4 feet
Social : Close 4-7 feet
Far - 7-12 feet
Public : Close - 12-25 feet
Far - 25 feet or greater
WHEN YOU INVADE MY SPACE

Reactions to an invasion of your space

Feel troubled

Get defensive

Become aggressive

Retaliate
 Jockeying for position
Inclusive - Non-inclusive :

How you include/exclude others in a group

Parallel body positions :

Will position yourselves to relate to each other

Side by side are neutral
Facing means people are involved
 HAPTICS
Body contact : accidental
Touch : Deliberate
Types of Touch:
functional
social
genial
passionate
Kinds of touch depends on various factors:
which part of body is touched (voluntary/involuntary)
how long touch lasted
pressure used
movement after contact
mood while touching
relation between the two persons
Stiff arm hand shake : equality

Dead fish handshake: weak character

Aggressive Hand shake

Politician Hand shake

Palm down : Dominance

Palm up : Submission
Knuckle grinder : aggression

Finger tip grab : keep at considerable

distance
Arm pulling : insecurity
Double handed handshake
upper arm grip : transmits
feelings

shoulder hold : penetrates

intimate zone
 Appearance and physique
The impression people make on one another is based
60% on their appearance, 33 % on on the way in
which they speak and 7 % on what they say
INCOME
STATUS
PERSONALITY
OCCUPATION
 How to be attractive
eye contact
facial expression
head movements
gestures
postures
proximity
body contact
Appearance & physique
Timing & synchronization
THANK YOU