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Literature reviews can be comprehended as content analysis. Content analysis is a method for the objective,
systematic, quantitative and reliable study of published information. A process model for a content analysis is
described in four steps :
Content analysis builds on a coding scheme that is developed on the basis of a theoretical framework
and involves the codifying of information into pre-defined categories.
The second phase of the research involved the application of the keywords listed below and different
combination of them :
Social
3 Environment 8 Production 13 Sustainability 18 Responsibility
Reverse
4 Green 9 Performance 14 SCM 19 Logistics