VALUES,

ATTITUDES, AND
JOB SATISFACTION
VALUES
Refer to the importance a person attaches to
things or ideas that serves as guide to action.
Enduring beliefs that ones mode of conduct is
better than the opposite mode of conduct.
Made of a set of beliefs
Not inborn, they are learned.
PEOPLE LEARN VALUES THROUGH
ANY OR ALL OF THE FOLLOWING
1. Modeling
2. Communication of Attitudes
3. Unstated but Implied Attitudes
4. Religion
TYPES OF VALUES
1. Achievement this is the values pertains to getting
things done and working hard to accomplish goals
2. Helping and concern for others this value refers
to the persons concern with other people and
providing assistance to those who need help
3. Honesty- this is the value that indicates persons
concern for telling the truth and doing what he
thinks is right
4. Fairness - this is a value that indicates the
persons concern for impartiality and fairness for all
concerned
Terminal Values represent the goals that a
person would like to achieve in his or her
lifetime.

Instrumental Values - refer to preferable

modes of behavior or mean of achieving
the terminal values.
 INSTRUMENTAL TERMINAL
-ambition - happiness
-honesty - pleasure
- self-sufficiency - self-respect
- courage - freedom
- forgiving nature - world peace
- helpfulness - equality
- self-control - achievement
- independence - inner peace
ATTITUDES
Linked with perception, learning, emotions
and motivation
Feelings and beliefs that largely determine
how employees will perceive their
environment, commit themselves to
intended actions, and ultimately behave.
Reflect how one feels about something
MAIN COMPONENTS OF ATTITUDES
1. Cognitive Component - refers to the opinion
or belief segment of an attitude
2. Affective Component refers to the
emotional or feeling segment
3. Behavioral Component refers to intention
to behave in certain way toward someone or
something
MOST IMPORTANT ATTITUDES IN THE
WORKPLACE
1. Job satisfaction
2. Job involvement
3. Organizational commitment
FACTORS ASSOCIATED WITH JOB
SATISFACTION
Salary
Work itself
Promotion opportunity
Quality of supervision
Relationship with co-workers
Working conditions
Job security
THREE DIMENSIONS OF
ORGANIZATIONAL COMMITMENT
Affective commitment- refers to the
employees emotional attachment to the
organization and belief in its values
Continuance commitment- refers to the
employees tendency to remain in an
organization because he cannot afford to
leave.
Normative commitment- refers to an
obligation to remain with the company for
moral or ethical reason
 Employee
Attitudes

POSITIVE NEGATIVE

Job Lack of Job

Involvement Involvement Low
organization
al
Job commitmen
Satisfaction t

Job
Organization dissatisfacti
al on
commitment