Chapter 16

Leadership and
Management
 Key Terms and Definitions
Attitude Theory Little L leaders
Behavioural Theories Managers
Big L Leaders Power
Emotional Intelligence Situational Theories
Follower-oriented Structure
leaders
Supportive behaviour
Laissez-faire leadership
Task-oriented leaders
Leadership
Trait theories
Leader
What is leadership?
Process through which an individual attempts to intentionally influence another individual or
group in order to accomplish a goal. Process that should effectively accomplish goals. Efficiently
use people and resources, and be respectful of individuals involved in or affected by the process.

Key issues associated with

Leadership centers on
leadership :
people
Leadership is a process Leadership is goal-directed
Leadership is intentional Leadership should be for
(Laissez-faire leadership) the common good
Leadership requires
exerting influence
 Sources of Leadership Power
-willingness and ability to use power

Six commonly recognized types of power:

1. Formal Power (Legitimate Power) bestowed on a person in the form of
positional authority
2. Reward Power ones ability to reward others who act in desired manner.
Anyone can reward others
3. Punishment Power Usually accompanies formal authority. Used to discourage
undesired behaviors
4. Expert Power expertise of a person who has special knowledge, skill, and
experience
5. Charismatic Power (Referent Power) to influence another by force of character
or charisma
6. Information Power power from the possession of critical information needed
by others
 Leadership Without Formal Authority
Big L Leaders

Formal positions of authority have greater potential to

influence others. Typically have more power because they have
additional resources available to them.

Little L Leaders

People who do not possess a formal managerial position to

lead.
Contrasting Leadership and
Management
Variables influencing effectiveness of leaders

Nature of
Leaders
Traits
Attitudes

Responses to
General Changing
Behaviours of Situations
Leaders Nature of Jobs
Nature of Follower
Structure Leader and Follower
Support Relationship
Organizational
Constraints
Leaders Abilities