General Motors

Group Members:
Prayash Aryal (15102)
Hezron Bishwokarma (15107)
Aditya Kumar Jha (15113)
Sujeep Maharjan (15118)
Kanchan Shah (15127)
Sajal Shrestha (15132)
Scenario
Post Crisis(After 2008) Scenario of GM

Regaining momentum since 2011

Again hit by the ignition switch problem

Recall of 2.6 million vehicles

Problem lies ahead for the New CEO

What went wrong at GM?
Eminent problem Fundamental
problems :
Ignition switch Technical Incompetence
problem in GM cars
Accountability Issue

Lack of Responsibility

among employees
Communication Barrier

Negligence (Overlooking

the switch problem )

Changes Proposed by the New
CEO
Enhance Manufacturing Efficiency
Removing the culture of:
Silence
Obfuscation(making something unclear)
Buck-passing (shifting the responsibility for
something to someone else.)
Customer driven approach
If you were the New CEO what
would you do ?
Take Reactive approach for recalling faulty cars
FAST because recalling slow will incur more
damage to brand.
Afterwards take a Proactive approach to
ensure problem free cars focusing in
manufacturing efficiency in the future.
If you were the New CEO what
would you do ?
Improve employee accountability and
responsibility.
Improve Operational Supervision and
Manufacturing Audits.
Focus on improving technology and R&D.
THANK
YOU