Académique Documents
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2-1
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
CHAPTER OBJECTIVES
1. Identify the environmental factors that affect human
resource management.
2. Distinguish between a proactive and a reactive
response to the external environment.
3. Describe the issue of diversity and identify the diverse
workforce that management now confronts.
4. Explain the importance of small business in todays
work environment.
5. Define corporate culture and describe how it is
developed and shaped.
2-2
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
CHAPTER OUTLINE
MAJOR TOPICS
Environmental Factors Affecting Human Resource
Management
The External Environment
The External Environment: Proactive Versus Reactive
Managing the Diverse Work Force
Small Business
Corporate Culture
Human Resource Management in the Global
Environment
2-3
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
The Environments of Human Resource Management
EXTERNAL ENVIRONMENT
Legal Considerations INTERNAL ENVIRONMENT Labour Force
Human Resource
The Economy
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Marketing Operations
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Finance Safety and Co Functional
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2-4
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
Customers Competition Shareholders
2001 Pearson Education Canada, Inc. All rights reserved. Unions
EXTERNAL ENVIRONMENTAL FACTORS
AFFECTING HUMAN RESOURCE
MANAGEMENT
The Labour Force
Legal Considerations
Contract and Common Law
Society
Unions
2-5
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
EXTERNAL ENVIRONMENTAL FACTORS
AFFECTING HUMAN RESOURCE
MANAGEMENT (Continued)
Shareholders
Competition
Customers
Technology
The Economy
2-6
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
LEGAL CONSIDERATIONS
Human Rights
Canadian Human Rights Act, 1978
Employment Equity Act, 1986
Employment Standards
Contract and Common Law
2-7
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
THE EXTERNAL ENVIRONMENT: PROACTIVE
VERSUS REACTIVE
Proactive Response
Taking Action in Anticipation of Environmental
Changes
Reactive Response
Simply Reacting to Environmental Changes
After They Occur
2-8
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
MANAGING THE DIVERSE WORK FORCE
Women in Business
Aboriginals and Visible Minorities
People with Disabilities
French and English
2-9
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
MANAGING THE DIVERSE WORK FORCE
(Continued)
2-10
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
WOMEN IN BUSINESS
2-11
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
WORK AND FAMILY
2-12
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
CONTINGENCY WORKERS
2-13
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
SMALL BUSINESS
2-14
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
CORPORATE CULTURE
Corporate Culture
The System Of Shared Values, Beliefs, And Habits
Within An Organization That Interacts With The
Formal Structure To Produce Behavioural Norms
An Organizations Corporate Culture Is Integral to
Fulfilling Its Mission, Objectives and Success
2-15
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
GLOBAL CORPORATION
2-16
Human Resource Management, 2/C/E, Mondy, Noe, Premeaux, Knowles
2001 Pearson Education Canada, Inc. All rights reserved.
HRM in the Global Environment
MULTINATIONAL ENVIRONMENT
EXTERNAL ENVIRONMENT - CANADA
Legal Considerations Labour Force
INTERNAL ENVIRONMENT
The Economy
Human Resource
Marketing Staffing Operations
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Technology
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Other
Finance Functional
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Safety and Co
Health Areas