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RADIOLOGY
Felicia Branch
April 24, 2017
PROBLEM: INADEQUATE PATIENT EDUCATION
Patient arrives unprepared for radiographic procedure
Ordering
Physician/PA/HCP Patient
Time Age
Education Mental Status
Patient Cooperation
Non-English Speakers
Pediatric/Geriatric
TEAM MEMBERS
Ordering Physician ( MD, Residents)
HCP: PA/Nurses
Radiologists
Radiologic Technologists
Graphic Design Artist
Translator
PLAN: PATIENT EDUCATION PROGRAM
Videos
Short narrated pictorials of
common radiographic exams
Can be shown during
appointment
Available online as part of EHR
Email
Reminders sent before/after appt.
DO: RESOURCES NEEDED
Time
Physician, RT, Supervisor, Artist
Paper/Ink
Copies of brochures and pamphlets
Computer Software
Computer/iPads/Monitors to view educational videos
Translator
Funding
Donations
Volunteers
Grants
CHECK
Action Person Responsible Completion Monitoring System Resources Needed
Deadline
Monitor procedure Technologists Biweekly Biweekly Report, Completed check
incompletion rate measured daily sheet and computer
software