Académique Documents
Professionnel Documents
Culture Documents
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Objectives
In this module you will learn about:
The hierarchy of organizations in the enrolment process
The enrolment process flow
The First Mile Logistics and Document handling
The process of data de-duplication and Aadhaar
generation
The roles and responsibilities of agencies and people
involved in enrolment
The standards and guidelines, as suggested by Unique
Identification Authority of India (UIDAI)
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Recap of UIDAI & Aadhaar
Quick Recap
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Recap of UIDAI & Aadhaar
What is Enrolment?
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Aadhaar Enrolment Process - Entities
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Aadhaar Enrolment Process Entities: Registrar
AND
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Aadhaar Enrolment Process Entities: Enrolment Agency
Enrolment Agencies
These are agencies appointed by the Registrar for
the collection of demographic and biometric data in
areas assigned by the Registrar.
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Aadhaar Enrolment Process Entities:
Enrolment Agency -> Enrolment Centre
UIDAI
Registrar
Enrolment
Agency
Mobile,
Temporary, or
Enrolment
Permanent
Centre
Enrolment
Station
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Aadhaar Enrolment Process Entities:
Enrolment Agency -> Enrolment Centre -> Enrolment station
UIDAI
Registrar
Enrolment
Agency
Enrolment
Centre
Computer with
Enrolment Client
Enrolment Software & other
Station Devices
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Aadhaar Enrolment Process Entities:
Contact Centre
1800-300-1947
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Aadhaar Enrolment Process Stages
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Setting up an Enrolment Centre
1. The Enrolment Agency helps the Registrar to identify suitable locations where
Enrolment Centres can be set up.
2. The Enrolment Agency helps the Registrar in deciding the number of Enrolment
Stations for each Enrolment Centre.
3. The Enrolment Agency deploys required hardware devices and software.
4. The Registrar loads the KYR+ application and provides residents pre-enrolment data, if
available.
5. The Enrolment Agency loads residents pre-enrolment data onto the Enrolment
Stations computers.
6. UIDAI provides content to the Registrar for awareness and publicity.
7. The Enrolment Agency helps the Registrar in creating awareness among residents.
8. The Enrolment Agency ensures the availability of certified Operators and Supervisors.
9. Enrolment Agency completes on-boarding of Operators, Supervisors and Introducers
(OSI)
10. The Enrolment Agency ensures site readiness and fills out relevant checklists.
11. The Registrar audits site readiness.
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Typical Layout of an Enrolment Centre
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Guidelines for Setting up the Enrolment Centre
Enrolment
Centre
Layout
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An Enrolment Station
While setting up an Enrolment
Centre, the Enrolment Agency has
to procure the necessary
hardware, software and other
infrastructure.
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An Enrolment Station
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Setting up an enrolment station
Every Enrolment Station should have the items as shown in the following table.
Sl. No. Item Comment
Laptop Should be installed, tested, configured, and
1 registered with CIDR as per installation and
configuration manual.
UIDAI enrolment software The detailed process of loading Introducers data
loaded on the laptops into Aadhaar Enrolment Client is covered in the
2 "Module 3B Aadhaar Enrolment Client
Installation and Configuration"
List of Introducers loaded on Record Make & Model
3 laptop
4 Iris capturing device Record Make & Model
5 Fingerprint capturing device Record Make & Model
6 Digital Camera For taking facial photographs backdrop
7 White back ground screen For residents to verify their data
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Setting up an enrolment station (contd.)
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Setting up an enrolment station (contd.)
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Setting up an enrolment station (contd.)
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Setting up biometric devices
Steps for connecting the biometric devices
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Setting up biometric devices
Steps for connecting the biometric devices
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Aadhaar Enrolment Process Stages
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Capturing residents demographic and biometric data
Step 3: Enrolment Operator imports Pre-enrolment data into the Aadhaar Enrolment Client
Step 4: Enrolment Operator enters the NPR Receipt Number, if specified in the Enrolment form
Step 5: Enrolment Operator Enters/Updates the Resident Data in the Enrolment Software
Step 7: If Resident is Less than 5 Years Old Enrolment Based on Parent/Guardian Details
Step 8: Enrolment Operator Checks if the Resident has any Biometric Exceptions
Step 9: Enrolment Operator enters Banking options specified in the Enrolment form
Step 10: Enrolment Operator Captures the Residents Biometrics
Step 12: Enrolment Operator gets Introducers / Head of the Familys Sign-off
Step 13: Enrolment Operator Provides Own Fingerprint to Sign-off the Data Capture
Step 14: Enrolment Operator Gets Supervisors Sign-off for Exceptions if any
Step 16: Enrolment Operator Corrects data, if requested by the Resident within 96 Hours
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Capturing residents demographic and biometric data
The resident has to fill the Enrolment form with the KYR and if available, KYR+
information.
If the resident has any difficulty in filling the Enrolment Form, he/she may take
assistance from local support such as Verifier, Village Accountant, Field
Inspector, Introducer, NGOs / CSOs etc.
Resident needs to carry original documents and a photocopy of Proof of
Identity (PoI), Proof of Address (PoA), Date of Birth (DoB), Proof of
Relationship (PoR) documents for verification.
If the resident is not carrying photocopies of these then the Enrolment Centre
should provide the photocopies free of charge.
Upon basic information or Know Your Resident (KYR), Registrars can add
more sections to the Enrolment form for KYR+ fields.
The filled and verified Enrolment form for each enrolment is stored with other
documents.
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Enrolment Form
The resident has to fill the
Enrolment Form
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Capturing residents demographic and biometric data
This reduces the time required for an enrolment, as the operator does not have to
type all the information in the Aadhaar Enrolment Clients demographic screen.
Step 4: Enrolment Operator enters the NPR Receipt Number, if specified in the
Enrolment form
The RGI official has provided NPR Receipt
Number / schedule no. to the household /
individual.
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Capturing residents demographic and biometric data
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Capturing residents demographic and biometric data
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Capturing residents demographic and biometric data
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Capturing residents Demographics Data, References
and Banking Information contd..
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Capturing residents demographic and biometric data
Operator checks the Enrolment form to determine whether the resident wants
to link his/her current bank account to his/her Aadhaar or open a new bank
account on the basis of his/her Aadhaar. Accordingly the Operator,
Enters the Bank account details such as bank name, IFSC code and
account number in the AEC as specified in the Enrolment form if the
resident has an existing bank account
In case the resident has opted to open a new account, the Operator will
mention the same in the Enrolment software. An account will then be
opened for that resident in future.
Specify that the resident does not want an Aadhaar linked bank
account if that has been indicated in the Enrolment form.
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Capturing residents demographic and biometric data
Step 10: Enrolment Operator Captures Biometrics - Facial Image, Exception (if
any), IRIS and Fingerprints
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Capturing residents demographic and biometric data
Step 10: Enrolment Operator Captures Biometrics - Facial Image, Exception (if
any), IRIS and Fingerprints (Contd..)
The images of both Iris are captured Using an Iris Scanner device
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Capturing residents demographic and biometric data
Step 10: Enrolment Operator Captures Biometrics - Facial Image, Exception (if
any), IRIS and Fingerprints (Contd..)
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Capturing residents demographic and biometric data
Step 11: Enrolment Operator Shows Data to the Resident for Validation
The resident may ask for correction of the data and the
Enrolment Operator has to make the correction in the Client
Software after checking with the correct information given in
the Enrolment form.
But if the resident asks for any correction that does not match
the information given in the Enrolment form, the Operator
must (politely) ask the resident to make the changes in the
Enrolment form and get the same verified by the Verifier.
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Capturing residents demographic and biometric data
Step 12: Enrolment Operator gets Introducers / Head of the Familys Sign-off -
APPLICABLE ONLY IN CASE ENROLMENT IS INTRODUCER / HOF BASED
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Capturing residents demographic and biometric data
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Capturing residents demographic and biometric data
Step 13: Enrolment Operator Provides Sign-off for the Data Capture
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Capturing residents demographic and biometric data
Step 14: Enrolment Operator Gets Supervisors Sign-off for Exceptions, if any
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Capturing residents demographic and biometric data
Step 16: Enrolment Operator Corrects data, if required, within 96 Hours of the
Residents Enrolment and in the Presence of the Resident
The following requests for changes are included in the scope of the Correction
Process:
a. All demographic fields i.e., Name, Address, Gender, Date of Birth / Age
b. Information sharing consent
c. Consent to open a Bank Account / linking of existing Account
d. Relationship to resident
e. Mobile
f. Email Address
g. NPR Receipt Number
h. Relationship Details(Relation type, Name and EID/UID)
i. Introducer Name and UID
In case the resident is child below 5 years, the biometric of the parent/guardian
whose details are entered in the relationship fields, will be taken.
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Capturing residents demographic and biometric data
Step 16: Enrolment Operator Corrects data, if required, within 96 Hours of the
Residents Enrolment and in the Presence of the Resident Contd..
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Capturing residents demographic and biometric data
Step 16: Enrolment Operator Corrects data, if required, within 96 Hours of the
Residents Enrolment and in the Presence of the Resident (Contd..)
The EA must restrict all corrections in a residents data to one time only.
The resident must carry his/her acknowledgement letter for correction. PoI,
PoA and Parent/Guardians acknowledgement letter will also be required at the
time of correction process depending on the type of correction.
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Capturing residents demographic and biometric data
Step 16: Enrolment Operator Corrects data, if required, within 96 Hours of the
Residents Enrolment and in the Presence of the Resident (Contd..)
The residents photo is also captured during the correction process. The
correction in data will be reviewed with the resident and any one of the
biometrics of the resident (provided in drop down menu on client) will also be
taken to confirm that the resident is OK with corrections.
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Aadhaar Enrolment Process Stages
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Backup of data and Sync
Data Backup
The Operator must backup the contents
of the hard disk of the computer at each
Enrolment Station from time to time in
an external hard disk. If the data gets
corrupted then the Enrolment Agency
will need to re-enroll the residents which
will be a loss to the Enrolment Agency.
Hence taking backup is extremely
important.
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Backup of data and Sync
Sync
The Enrolment client software, after successful enrolments,
needs to sync with the server every 7-10 days. The sync
process requires internet connectivity. The sync typically
happens only if there are any exported packets with status
Exported. During synchronization, the operator may not be
able to do any other work.
If there are no packets with the status Exported on the
Enrolment client system, a message is displayed indicating that
the sync program has been completed.
On completion of the sync, the data on the server has been
exactly matched to what was available on the client machine.
At the time of sync, based on the response from the server, the
client performs an appropriate action on the packets for which
enrolment IDs have been synced. The server on successful
sync sends three kinds of responses:
Acknowledged Resend Not Received
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Aadhaar Enrolment Process Stages
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Transferring the demographic and biometric data collected by the
Enrolment Agencies to the CIDR
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Transferring the demographic and biometric data collected by the
Enrolment Agencies to the CIDR
WEEK RECORDS
Week 1 Manifests for record numbers 150
are sent.
Records 34, 37 and 45 are found to
be corrupt.
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Aadhaar Enrolment Process Stages
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Data de-duplication and Aadhaar generation at CIDR
CIDR checks the enrolment data for any duplicate entries. This is called Data
De-duplication. Biometric data is the basis for de-duplication.
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Aadhaar Enrolment Process Stages
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Mailing the Aadhaar in a letter to the resident
After an Aadhaar is generated by CIDR, a letter with the Aadhaar is printed and
delivered to the resident. The resident gives a confirmation receipt for the letter
and CIDR updates its records.
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Aadhaar Enrolment Process
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Aadhaar Enrolment Process
Verify
Verify PoI,
PoI, PoA,
PoA, DoB
DoB documents
documents with
with the
the photocopies
photocopies and
and
Enrolment
Enrolment form
form in
in case
case of
of document
document based
based verification.
verification.
Verifier
Verifier also
also checks
checks that
that the
the names
names ofof the
the documents
documents
captured
captured inin the
the enrolment
enrolment form
form are
are correct
correct and
and same
same as
as the
the
original
original documents
documents produced
produced byby the
the resident.
resident.
Ensure
Ensure that
that Enrolment
Enrolment form
form is
is filled
filled completely
completely and
and correctly
correctly
as
as per
per UIDAI
UIDAI enrolment
enrolment process.
process.
Registrars
Supervisor
/ Verifier Verifier
Verifier will
will sign
sign and
and stamp
stamp the
the Enrolment
Enrolment Form
Form after
after
verification.
verification.
Where
Where hard
hard copy
copy of
of documents
documents is is being
being stored,
stored, the
the
photocopy
photocopy ofof documents
documents maymay also
also be
be verified
verified with
with Verifiers
Verifiers
signature/thumb
signature/thumb print
print and
and stamp/Name,
stamp/Name, exceptexcept inin case
case
where
where copies
copies attested
attested // certified
certified by
by aa public
public notary
notary //
gazetted
gazetted officer
officer are
are being
being submitted.
submitted.
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Aadhaar Enrolment Process
Procure
Procure certified
certified biometric
biometric devices
devices
Procure
Procure other
other hardware
hardware and
and infrastructure
infrastructure for
for enrolments
enrolments
Ensure
Ensure enrolment
enrolment software
software is
is installed
installed on
on required
required laptops
laptops //
desktops
desktops
Ensure
Ensure pre
pre enrolment
enrolment data
data is
is loaded
loaded on
on enrolment
enrolment stations
stations
Enrolment laptop,
laptop, where
where applicable.
applicable.
Agency
Management Ensure
Ensure KYR+
KYR+ software
software integration
integration is
is done
done and
and tested.
tested.
Ensure
Ensure UIDAI
UIDAI processes
processes and
and standards
standards are
are followed
followed
Assist
Assist Registrar
Registrar develop
develop enrolment
enrolment schedules
schedules
Work
Work closely
closely with
with the
the Registrar
Registrar in
in spreading
spreading publicity
publicity and
and
awareness
awareness at
at grass-root
grass-root level
level
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Aadhaar Enrolment Process
Ensure
Ensure availability
availability of
of certified
certified operators
operators and
and supervisors
supervisors at
at
enrolment
enrolment centres
centres
Ensure
Ensure adequate
adequate stationary
stationary and
and other
other logistics
logistics related
related
material
material are
are available
available at
at the
the centre
centre
Ensure
Ensure adequate
adequate backup
backup arrangement
arrangement at
at enrolment
enrolment centre
centre
Enrolment Take
Take remedial
remedial // corrective
corrective action
action in
in case
case of
of process
process // quality
quality
Agency
deviations
deviations and
and addressing
addressing the
the grievances
grievances
Management
Enable
Enable successful
successful data
data transfer
transfer to
to CIDR
CIDR
Contd..
Must
Must adhere
adhere toto Safety
Safety Procedures,
Procedures, Rules,
Rules, Regulations,
Regulations, & &
Restrictions
Restrictions and
and shall
shall comply
comply with
with the
the provisions
provisions of
of all
all laws
laws
including
including safety
safety and
and labour
labour laws,
laws, rules,
rules, regulations
regulations and
and
notifications
notifications issued
issued there
there under
under from
from time
time to
to time.
time.
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Aadhaar Enrolment Process
Setup
Setup enrolment
enrolment station
station
Supervise
Supervise enrolment
enrolment process
process
Handle
Handle issues
issues and
and concerns
concerns of of operators
operators and and residents
residents
Act
Act as
as an
an operator,
operator, when
when required
required
Ensure
Ensure checklists
checklists are
are filled
filled and
and signed
signed
Ensure
Ensure audit
audit feedback,
feedback, ifif any,
any, is
is incorporated
incorporated in in the
the process
process
Manage
Manage data data export
export toto portable
portable Hard
Hard Disk
Disk and
and data
data backup
backup
to
to external
external hard
hard disk.
disk. Take
Take enrolment
enrolment data data to
to aa designated
designated
Enrolment
Agency location
location for
for transfer
transfer toto CIDR
CIDR
Supervisor File,
File, back
back upup and
and store
store enrolment
enrolment data data as
as per
per UIDAI
UIDAI
guidelines
guidelines
Ensure
Ensure Client
Client Sync
Sync every
every 24-48
24-48 hours.
hours. In In case
case ofof remote
remote
locations
locations or or due
due toto any
any other
other limitations,
limitations, this
this time
time may
may
extend
extend toto 5-7
5-7 days
days
Ensure
Ensure on-boarding
on-boarding of of Operators,
Operators, Supervisors
Supervisors and and
Introducers
Introducers on on the
the client
client for
for local
local authentication
authentication
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Aadhaar Enrolment Process
Ensure
Ensure safe
safe handling
handling and and storage
storage of of documents
documents andand transfer
transfer
of
of same
same to to Registrar
Registrar
Ensure
Ensure that
that every
every Operator
Operator is is aware
aware of of and
and has
has aa printed
printed
copy
copy ofof the
the critical
critical points
points to
to be
be reviewed
reviewed at at the
the station
station during
during
Enrolment
review
review ofof enrolment
enrolment data data with
with resident
resident
Agency
Supervisor
Review
Review all all enrolments
enrolments for for the
the day
day to
to ensure
ensure that
that data
data entered
entered
in
in the
the Aadhaar
Aadhaar client
client is
is correct
correct for
for each
each resident.
resident. In
In case
case of of
any
any error/logical
error/logical mismatch
mismatch in in the
the data
data entered,
entered, inform
inform the
the
Contd.. resident
resident to to come
come to to the
the enrolment
enrolment centre
centre the
the next
next day
day for
for
data
data correction.
correction.
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Aadhaar Enrolment Process
Sign
Sign off
off by
by giving
giving his/her
his/her fingerprint
fingerprint after
after End
End ofof Day
Day Review
Review
Ensure
Ensure one
one file
file per
per station
station is
is maintained
maintained for for documents
documents
storage
storage
Ensure
Ensure dockets
dockets are are arranged
arranged (set
(set ofof documents
documents for for aa
resident)
resident) inin the
the order
order of
of enrolment
enrolment and and create
create aa manifest
manifest of of
Enrolment all
all enrolments
enrolments alongalong with
with type
type ofof documents
documents againstagainst each
each
Agency enrolment
enrolment
Supervisor Create
Create document
document batch batch with
with manifest
manifest in in soft
soft copy
copy and
and
hardcopy
hardcopy along
along with
with exception
exception listlist (if
(if any)
any)
Once
Once critical
critical volume
volume of of dockets
dockets is is reached,
reached, all all the
the EID
EID
Contd.. dockets
dockets are
are moved
moved securely
securely to to designated
designated Registrar
Registrar offices
offices
Handle
Handle enrolment
enrolment documents
documents with with care
care and
and protect
protect itit from
from
damage
damage and and theft
theft
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Aadhaar Enrolment Process
Capture
Capture demographic
demographic and and biometric
biometric data
data
Handle
Handle exception
exception cases
cases during
during capture
capture of of data
data
Obtain
Obtain consent
consent forfor enrolment
enrolment andand make
make corrections
corrections in
in the
the
data
data recorded,
recorded, ifif required
required
Provide
Provide acknowledgement
acknowledgement slips slips to
to residents
residents
Store
Store Consent
Consent Letter,
Letter, PoI,
PoI, PoA
PoA for
for Registrar/UIDAI
Registrar/UIDAI
Enrolment Ensure
Ensure clarity
clarity and
and quality
quality ofof submitted
submitted document.
document. Ensure
Ensure
Agency
correct
correct documents
documents are are collected
collected against
against PoI,
PoI, PoA,
PoA, DoB
DoB andand
Operator
HoF
HoF
Ensure
Ensure documents
documents for for aa resident
resident are
are tagged
tagged together
together along
along
with
with consent.
consent. Ensure
Ensure allall documents
documents in in one
one set
set belong
belong toto
one
one resident
resident
File
File documents
documents in in order
order ofof enrolment
enrolment
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Aadhaar Enrolment Process
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Aadhaar Enrolment Process
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Aadhaar Enrolment Process
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Aadhaar Enrolment Process
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Questions
Thankyou
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