MEDICAL OFFICE

ASSISTANT
By: Maria Mendoza
INTRODUCTION
Front office tasks
Customer service
Billing and Coding
Privacy Laws
Qualifications
Requirements
FRONT OFFICE TASKS
Patient registration
Answering the phone
Scheduling appointments
Electronic medical coding
Filing insurance claims
Accounting and billing
Operating computer software/office equipment
Transferring lab results
CUSTOMER SERVICE
Trained professionals
Sincere Hello and Thank You
Speaks calmly to patients
Keeps patients updated
Provide support for physician
Reliefs the stress in the office
CODING AND BILLING
Translation of medical reports
Preparation of invoices
Reading and analyzing
Payments for services rendered
QUALIFICATIONS
Organizational skills
Understand medical charts
Obtain accurate records and accurate billing
Detail-oriented

Precise in all documentation

Ability to work well under pressure
Interpersonal skills
Befamiliar with all the rules and regulations that are established by
HIPAA.
REQUIREMENTS
Postsecondary certificate
GED

High School Diploma

Formal training
On-the-job training
Certifying exam
CONCLUSION

Medical assistants perform

administrative functions and
clinical tasks in the office of
physicians or hospitals and they
work as a team in a high-pace
working environment.