March 12, 2012

Employee relations consist of all those areas

of human resource management that involve
relationships with employees-directly or
through collective agreements where trade
unions are recognised

March 12, 2012

 Relationship will be concerned with the agreement
of terms and conditions of employment and with
issues arising from employment.

Employee relations practices include formal

processes, procedures and channels of
communication

March 12, 2012

i. Industrial Relation is that part of
management which is concerned with the
manpower of the enterprise whether
machine operator, skilled worker or
manager. BETHEL, SMITH & GROUP

ii. Industrial Relation is a relation

between employer and employees, employees
and employees and employees and trade
unions. - Industrial dispute Act 1947

March 12, 2012

Employee Relation is a much broad concept. It is one of
the most important function of the management that is
take care by HR department. ER department takes care
of employee grievances, employee recognition, and
boosting the morale of employees to make the working
environment more healthy, live and at the same time
fulfills the managements expectations and maintain
the work culture and ethics.

March 12, 2012

 Employer
&
Employee
Relationship

Relations within
organization

Employee
& Employee
Employer Relations among
Relationship themselves

March 12, 2012

 Institutional
factor
Economic factors
Technological
factors
Psychological
factors
Political and
legal factors
Global factors

March 12, 2012

 HR policies and practices
Organizational climate and culture
and value systems
Adaptability to change
Codes of conduct
Collective bargaining agreements
Labour unions
Employers organizations/
federations

March 12, 2012

 Type of ownership: public or private
limited, Whether domestic or MNC,
Govt. or private sector
Nature and composition of the
workforce
The source of labour
Labour market status
Disparity of wages between groups
Level of unemployment

March 12, 2012

 Work methods
Type of technology
Rate of technology change
Ability of organizations and people to cope
with change

Since these factors have a direct

influence on employment status, wage
level, collective bargaining process in an
organisation.
March 12, 2012
 Owners attitude
Perception of the workforce
Workers attitude towards work
Their motivation, interest,
dissatisfaction and boredom
leading from man-machine
interface.

These have a great impact on

job and personal life factors and
hence indirectly impact IR

March 12, 2012

 Prevalent Political philosophy
Attitude of government
The ruling party/ ies ideology
Labour laws and The legal framework
for IR
Changes in the above framework
Role of political factions in TUs

March 12, 2012

 Role of ILO

International relations

Newer formats of business

March 12, 2012

 History of industrial relation
Economic satisfaction of workers
Social and psychological
satisfaction
Off-the-job conditions
Enlightened trade unions
Negotiating skills and attitude of
management and workers
Public policy and legislation
March 12, 2012
 Better education
Nature of industry
Monetary benefits
Safety & security
Grievance handling
Recognition & appreciation
Scope for advancement
Style of management
Participation in decision making
March 12, 2012
So a well planned Employee Relations is a key to success
for healthy environment, balanced relation where
employer & employee both are completely satisfied and
finally to avoid all the conflicts at work place to get
desired results to reached the organizational goals.

March 12, 2012

March 12, 2012