Top Level

Management

Middle Level
Management

Low Level
Management

Levels of Management
 Top Level
Objective Middle Level Low Level
Explain What is meant by Levels of Management
Explain the Various Categories of Levels of Management
Describe the Functions of Top Level Management
List the Qualities of a Strategic Leader
Describe the Functions of Middle Level Management
Describe the Functions of Low Level Management
Explain the Various Terms Related to Management
Explain the Role of Delegation for Better Management
Compare Management and Administration
Describe the Various Functions of Management
Explain the Types of Management Roles
Explain the Role of Team Building for Better Management
Explain Various Problem Solving Techniques
Explain What is Emotional Intelligence
Describe the Strategies to Improve Employee Relations
Top Level Middle Level
Introduction Low Level
Look at three people working in Globus Inc. as described below.

Kevin Weston Leonardo Smith Henry Gotham

Top Level Middle Level
Introduction Low Level
Hi, I am Kevin Weston. I am a member of
the Board of Directors at Globus. I am
one of the people in the organization
who are responsible for laying down the
objectives and broad policies of the
organization. I also play a part in
preparing the strategic plans and the
preparation of department budgets,
procedures, schedules etc.
Top Level Middle Level
Introduction Low Level
Hello, I am Leonardo Smith. I work as a
manager in the Operations department at
Globus Inc. I am responsible for the
execution of the plans of the organization
in accordance with the policies and
directives of the organization. I also take
care of the coordination of the activities
within my department. I am responsible
for motivating and identifying the training
and development needs of my sub-
ordinates.
Top Level Middle Level
Introduction Low Level
Hi, my name is Henry Gotham. I
am a supervisor at one of Globus
steel manufacturing plants. I am
responsible for assigning of jobs
and tasks to various workers at
the plant. I guide and instruct the
workers for day to day activities
and am responsible for the
quality as well as quantity of
production. I ensure that
discipline is maintained among
the workers at the plant and
communicate workers problems,
suggestions and recommendatory
actions to my managers.
Top Level Middle Level
Introduction Low Level
So, you can see that all the three people, Kevin, Leonardo and Henry help
manage the functioning of Globus business?
All the three of them perform managerial activities and functions to help in
the smooth running of Globus day-to-day business activities.

However, they are different from each other. How do you think their
responsibilities differ from each other?
 Top Level Middle Level
Introduction Low Level
Yes, each one has a different chain of command
that he controls; each one holds a different
amount of authority and enjoys a different status
in his managerial position at Globus.

This difference between the three managerial

positions at Globus is due to the concept known
as Levels of Management. The term Levels of
Management refers to a strict separation of the
kinds of work performed by various managerial
positions in an organization.
 Top Level Middle Level
Introduction Low Level
The level of management determines a chain of
command, the amount of authority and status
enjoyed by any managerial position and there are
three main levels of management in any
organization such as: Top Level Management,
Middle Level Management and Lower Level
Management.

Hence, to understand the management of any

organization, it is very important to understand
the difference between the levels of management
and how they contribute to the overall working of
the organization. Let us learn about Levels of
Management in detail.
 Top Level
What is meant Middle Level
by Levels of Low Level
Management?

The term Levels of

Management refers to a line of
demarcation between various
managerial positions in an
organization.
The number of levels in
management increases when the
size of the business and work
force increases and vice versa.
The level of management
determines a chain of command,
the amount of authority and
status enjoyed by any managerial
position.
 Top Level of Levels
Categories Middle Level Low Level
of Management
The levels of management can be classified in three broad categories:

Top Level / Middle Level / Low Level /

Administrative Executory Level Supervisory /
Level Operative /
First-line Manager
Top Level of TopMiddle
Functions Level Low Level
Level Management
The role of the top level management can be summarized as follows:

Top management lays down the objectives and broad policies of

the enterprise.

It controls and coordinates the activities of all the

departments.

It is also responsible for maintaining a contact with

the outside world.

It provides guidance and direction.

Top Level of Middle
Functions MiddleLevelLevel Low Level
Management

The role of middle level management can be summarized as follows:

They execute the plans of the organization in accordance

with the policies and directives of the top management.

They participate in employment and training of lower

level management.

They interpret and explain policies from top level

management to lower level.

They are responsible for coordinating the activities within

the division or department.
Top Level of LowMiddle
Functions Level Low Level
Level Management
The role of the low level management can be summarized as follows:

Assigning of jobs and tasks to various workers.

They are responsible for the quality as well as quantity of production.

They guide and instruct workers for day to day activities.

They are also entrusted with the responsibility of maintaining good

relations in the organization.
They communicate workers problems, suggestions, and recommendatory
appeals etc. to the higher level management.

They help to solve the grievances of the workers.

They supervise and guide the sub-ordinates.

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