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˜ The effective use of people to

achieve both organizational and
individual goals.
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˜ The effective use of people to

achieve both organizational and
individual goals.

˜ The effective recruitment,

selection, development, training
and reward systems
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˜ The process by which a job vacancy
is identified and potential employees
are notified.
˜ The nature of the recruitment
process is not regulated and depend
on company¶s parameters.
˜ Main forms of recruitment through
advertising in newspapers,
magazines, trade papers and internal
vacancy lists.
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˜ The process of assessing candidates

and appointing a post holder.
˜ Applicants short listed ±
most suitable candidates selected.
˜ Selection process varies according to
organisation.
˜ Most common method ± Interview,
Psychometric testing, Aptitude
testing
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˜ ^eveloping the employee can be

regarded as investing in a valuable
asset

u A source of motivation

u A source of helping the employee

fulfil potential
 


˜ Similar to development:

u Provides new skills for the employee

u Keeps the employee up to date with

changes in the field

u Aims to improve efficiency

u Can be external or µin-house¶

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˜ The system of pay and benefits used

by the firm to reward workers

˜ Money not the only method

˜ Fringe benefits

˜ Flexibility at work

˜ Holidays, etc.
 


˜ All facilities, functions, activities,

associated with flow and
transformation of goods and
services from raw materials to
customer, as well as the
associated information flows
˜ An integrated group of processes
to ³source,´ ³make,´ and ³deliver´
products
Supply Chain Management
(SCM)
˜ Managing flow of information through
supply chain in order to attain the level
of synchronization that will make it
more responsive to customer needs
while lowering costs
˜ Keys to effective SCM
u Information
u Communication
u Cooperation
u Trust
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*-business and Supply Chain
˜ Cost savings and price reductions
˜ Reduction or elimination of the role
of intermediaries
˜ Shortening supply chain response
and transaction times
˜ Gaining a wider presence and
increased visibility for companies
˜ Greater choices and more
information for customers
*-business and Supply Chain
(cont.)
˜ Improved service as a result of instant
accessibility to services

˜ Collection and analysis of voluminous

amounts of customer data and preferences

˜ Creation of virtual companies

˜ Leveling playing field for small companies

˜ Gaining global access to markets, suppliers,

and distribution channels
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