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100 Inspiring

Subject Lines
and
and B2C
B2C Subject
Subject Line
Line Trends
Trends since
since 2006
2006

@chadswhite
Chad White
Principal of Marketing Research
Salesforce ExactTarget Marketing Cloud
@chadswhite
The most effective subject lines are
straightforward and predispose openers
to engage with the content of an email.

However, creativity has its place.


You may not have a fantastic deal to tout.
Creative language can differentiate non-
promotional from sales-oriented messages.
You might be newsjacking.
Humor, wit and pop culture references may
fit your brand.
Whatever your reason, creativity in less
than half the length of a tweet can give
your emails the edgeespecially when
your subject line is backed up with great
email content.
To get your creative juices flowing, here are
our picks for some of the most inspiring
subject lines since 2006, along with some
notable trends and events through the years
that have affected subject lines.
2006
Pre-dating the launch of the first iPhone, in 2006
subject line writing was geared toward desktop email
clients, which generally displayed the first 60 or so
characters of a subject line.
FTD, 10/10/06

1 Tell your boss what you really think

A great tongue-in-creek double-meaning sets up this


email promoting gifts for National Bosses Day.

CLICK TO TWEET: I love subject line #1 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
RedEnvelope, 10/3/06

2 Vhat vould Dracula vear?

An engaging question, posed in Draculas trademark diction,


introduces this email promoting Halloween costumes.

CLICK TO TWEET: I love subject line #2 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Sharper Image, 10/13/06

3 Oops! Texas isnt THAT big! Save


$20 anywhere.
After sending their entire list an offer for $20-off at a new
store in San Antonio, this apology email subject line starts
with the common oops or sorry, uses a little humor
and extends the offer to every store to smooth things over.
CLICK TO TWEET: I love subject line #3 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
REI, 10/27/06

4 Coming Soon: SNOW! See REI's new


winter gear now.
This subject line borrows the coming soon language of
a product or movie announcement to nice effect for this
email promoting winter gear.

CLICK TO TWEET: I love subject line #4 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Harry & David, 12/5/06

5 We've got the Pears ... who really


wants the partridge or tree?
Promoting Harry & Davids Royal Riviera Pears, this
holiday email uses a subject line that pokes fun at the
partridge in a pear tree line in the Twelve Days of
Christmas song.
CLICK TO TWEET: I love subject line #5 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Abercrombie & Fitch, 11/2/06

6 Get it on. Our warmest, softest


fleece... Abercrombie.com
The get it on pun is a perfect match with this retailers
young, promiscuous brand image.

CLICK TO TWEET: I love subject line #6 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Avon, 12/7/06

7 FREE Shipping with ANY Order, plus


Holiday SAVINGS on Kisses
The subject line for this email promoting lip gloss starts
off with run-of-the-mill languagethen surprises you
with unexpected Kisses.

CLICK TO TWEET: I love subject line #7 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
2007
The first iPhone was released on June 29, 2007.
As mobile reading of emails has grown, the
recommended subject line length has shrunk from
50-60 characters in 2007 to 20-40 today.
RedEnvelope, 5/11/07

8 Shop now for Mother's Day or pay


until 2008.
RedEnvelope takes the familiar pay nothing until
language and spins it into a warning about the wrath
of mothers who get bad gifts.

CLICK TO TWEET: I love subject line #8 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
RadioShack, 10/28/07

9 The holidays are just around the


corner. Fortunately, so are we.
At a time when most emails from retailers focused heavily
on driving online sales, this subject line is dedicated to
driving store traffic, which email does just as effectively.

CLICK TO TWEET: I love subject line #9 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Gap, 10/24/07

10 Can the Shirt off Your Back Change


the World?
Putting a spin on Id give you the shirt off my back, Gap
immediately projects generosity and compassion, setting
the right tone for this (Product) Red t-shirt promotion.

CLICK TO TWEET: I love subject line #10 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
RedEnvelope, 6/4/07

11 Why man discovered fire.

This subject line uses one manly archetypeNeanderthals


to promote another slightly more modern archetype of
manlinessthe grill masterfor this email promoting grill-
related Fathers Day gifts.
CLICK TO TWEET: I love subject line #11 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Crate & Barrel, 10/22/07

12 What holiday tables are


wearing...plus Free Shipping
Using a little personification, Crate & Barrel brings
fashion anxiety to tableware.

CLICK TO TWEET: I love subject line #12 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Urban Outfitters, 11/23/07

13 Step away from the leftovers: Free


Shipping Ends Monday!
A mix between an intervention and the cops busting down
your door and yelling, Drop the drumstick, scumbag!
this subject line fits Urban Outfitters brand image and
nicely promoted their after-Thanksgiving sale.
CLICK TO TWEET: I love subject line #13 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
RedEnvelope, 2/12/07

14 Express Love

Two words and one nice double-meaning are used in the


subject line for this email, which promotes express
shipping for delivery by Valentines Day.

CLICK TO TWEET: I love subject line #14 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
2008
Surging gas prices were making headlines and
brands mentioned them in their subject lines to
convince subscribers to shop online. Video content
was shiny and new and also getting mentions in
subject lines.
TigerDirect, 6/4/08

15 Over 150 Gallons of Savings from


TigerDirect - See How...
With gas prices dominating the news and the public
consciousness, TigerDirect uses gallons of gas as an
alternative currency, as a topical way of expressing the
value of their offers.
CLICK TO TWEET: I love subject line #15 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Toys R Us, 6/27/08

16 Save $10 on Stay-cation Shopping!

Demonstrating that Toys R Us was tuned into consumer


sentiment, this subject line was one of the first to use the
neologism staycation.

CLICK TO TWEET: I love subject line #16 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
AbeBooks, 5/28/08

17 Birthday. Happy birthday. Celebrating


a New James Bond Release
Riffing on how James Bond introduces himself, this subject
line is a great lead in for the email, which touts the release
of a new Bond novel, Devil May Care, on what would have
been Bond creator Ian Flemings 100th birthday.
CLICK TO TWEET: I love subject line #17 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Norm Thompson, 1/11/08

18 Fan mail for socks? Yes! And that's


not all...
Product reviews were superhot at the time and this subject
line tapped into that interest. This subject line worked so
well Norm Thompson reused the tactic with Jan. 28 subject
line Our KNIT JEANS get love letters. See what they say...
CLICK TO TWEET: I love subject line #18 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Sephora, 12/3/08

19 10 ways to kiss

Promoting their top 10 lip gloss gift sets, this subject line
could easily be a headline for a piece in Cosmopolitan or
Glamour, which speaks well to Sephoras target audience.

CLICK TO TWEET: I love subject line #19 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Urban Outfitters, 12/11/08

20 You lost. Will 15% off make it better?

Matter of fact, perhaps a little shocking, and definitely


unusual, this email notifies sweepstakes entrants right in
the subject line that they didnt win, but that there is a
consolation prize. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #20 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Bluefly, 10/23/08

21 Rock the Coat

Tapping into election interest, this pithy subject line puns


on the familiar Rock the vote saying and is backed up
with Blueflys Fashion Decision 08 feature, which asked
customers about the fashion choices of the candidates.
CLICK TO TWEET: I love subject line #21 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Finish Line, 6/2/08

22 Selling Your Sole Can Be A Good


Thing!
Some people probably did a double-take on this subject line,
which was for an email about getting a discount on new
shoes in exchange for donating your old ones to charity.

CLICK TO TWEET: I love subject line #22 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
RedEnvelope, 4/29/08

23 She's like a mom to you. Treat her


special this Mother's Day.
RedEnvelope tries to broaden the scope of Mothers Day
with the subject line for this email, which suggests buying
gifts for coaches, stepmoms, mother-in-laws and nannies.

CLICK TO TWEET: I love subject line #23 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
AbeBooks, 8/8/08

24 Crisis at the Olympics

Sent on day 1 of the Beijing 2008 Olympic Games, this


email was very topical and appeared newsy, although
the email promoted a selection of books about past
Olympic scandals.
CLICK TO TWEET: I love subject line #24 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
2009
Promo codes started appearing in subject lines,
allowing subscribers to get their discount without
even opening the email.
JCPenney, 11/8/09

25 Want Free Shipping? Use Promo


Code 49SANTA At JCP.com!
Whats in it for me? How do I get it? Where do I get it?
Focused on generating conversions rather than opens or
clicks, this subject line answers all those questionsall
without needing to open the email.
CLICK TO TWEET: I love subject line #25 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
L.L. Bean, 2/3/09

26 "Is it really wrong to love a


doormat?"
With Valentines Day top of mind, this testimonial subject
line made genius use of the double-meaning of doormat
for this email promoting actual doormats.

CLICK TO TWEET: I love subject line #26 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Neiman Marcus, 8/30/09

27 Piranhas, chihuahuas, and fashion!


Meet Leyendecker
The power of threes meets weird in this subject line, which
does a great job of creating intrigue. What do piranhas
and Chihuahuas have to do with fashion? And who or
what is Leyendecker?
CLICK TO TWEET: I love subject line #27 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Gap, 10/19/09

28 Bring This Email to a Gap Store and


Win, Starting 10/19
Now even easier and more common in the age of
smartphones, this subject line asks subscribers to bring
this email to a store to take advantage of the printable
barcoded offer inside.
CLICK TO TWEET: I love subject line #28 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
NikeStore, 8/13/09

29 Actually, It Is Rocket Science

Nike creates intrigue with this nice twist on Its not rocket
science to get subscribers interested in learning more
about their new Lunarglide shoe.

CLICK TO TWEET: I love subject line #29 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
AbeBooks, 1/19/09

30 Join the Barack Obama Book Club

Piggybacking on the Oprah Book Club, AbeBooks creates


an unofficial Obama Book Club that highlights books and
authors Obama mentioned in interviews and promotes it
in this email sent the day before his inauguration.
CLICK TO TWEET: I love subject line #30 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Sephora, 11/17/09

31 Gift Tip: Separate these sets into


multiple gifts
With the Great Recession underway, this subject line was
super savvy and very much on the same wavelength as
consumers, who were trying to stretch their holiday dollars.

CLICK TO TWEET: I love subject line #31 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Victorias Secret, 12/19/09

32 Fantasy No. 339...

With a nod to erotica fiction, Victorias Secret sent several


emails that December using the Fantasy No. X format.
Who doesnt want to know womens fantasies? Although
fulfilling over 300 fantasies sounds super-daunting.
CLICK TO TWEET: I love subject line #32 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
AbeBooks, 7/10/09

33 Size Does Matter. The Longest


Novels.
Channeling the spam subject lines of old, AbeBooks grabs
your attention with the first three words and then quickly
reveals the true point of the email with the next three.

CLICK TO TWEET: I love subject line #33 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Staples, 10/9/09

34 Save like it's 1492!

Staples put a fun Columbus Day twist on the saying,


Party like its 1999.

CLICK TO TWEET: I love subject line #34 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
2010
The growing adoption of iPhones and Gmail ushered
in the rise of preheader text as a second subject
line, since those platforms display a preview of the
first HTML text in an email.
GameStop, 3/9/10

35 We know when Tiger is coming back.

Tapping into the endless speculation about when Tiger


Woods would return to playing golf in the wake of his sex
scandal, this newsjacking subject line grabs subscribers
attention to promote the release of Tiger Woods PGA Tour 11.
CLICK TO TWEET: I love subject line #35 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
J&R, 12/17/10

36 Free Shipping DAY? People Puhleeze, We


Have Free Shipping All Holiday Season!
Mocking the rise of Free Shipping Day and the retailers
supporting it, this Manhattan-based retailer stresses their
standing free shipping offer. It was a great branding
momentwith a little NYC sass to boot.
CLICK TO TWEET: I love subject line #36 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Disney Store, 9/20/10

37 Last Day! Free Shipping Ends at the


Stroke of Midnight!
The allusion to Cinderella turns a mundane message
about an offer expiration into a delightful moment of
brand expression.

CLICK TO TWEET: I love subject line #37 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Victorias Secret, 3/29/10

38 Get Naked: Tomorrow at Victoria's


Secret.
A nudist event tomorrow at VS stores? Nope. They were
only introducing The Nakeds by Victorias Secret line, but
the creative wordplay likely boosted opens and garnered
moreumexposure for the launch.
CLICK TO TWEET: I love subject line #38 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Kohls, 8/11/10

39 We still have all this money to give


away.
Appealing to subscribers self-interest, Kohls uses this
subject line to promote that their Kohls Cares charity is
giving away $10 million to schools and needs their
customers to vote for deserving schools.
CLICK TO TWEET: I love subject line #39 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
The Company Store, 6/7/10

40 Get Fresh...in bed

The Company Store uses the in bed fortune cookie joke


in their subject line to promote buying fresh bed linens. It
was playful in a way that they werent usually, which
made it stand out for them as a brand as well.
CLICK TO TWEET: I love subject line #40 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Disney Store, 3/17/10

41 Spell Your Name & Save Up to 30%


on Tees!
Hey, I know how to spell my name. Gimme that discount!
Well, it turns out that you didnt even have to know how to
spell your name to get the discount on personalized tees
offered in this email.
CLICK TO TWEET: I love subject line #41 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Ralph Lauren, 2/2/10

42 Just In: The Official U.S. Olympic


Opening Ceremony Uniform
As the official outfitter of U.S. Olympians, Ralph Lauren
was able to give this subject line a breaking news feel as
they unveiled the official opening ceremony uniforms.

CLICK TO TWEET: I love subject line #42 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Eddie Bauer, 2/8/10

43 90 Years in Seattle - We Know Rain!

Eddie Bauer leverages the rainy reputation of their


hometown in this subject line to promote rain coats,
umbrellas and other wet weather gear.

CLICK TO TWEET: I love subject line #43 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Uncommon Goods, 2/7/10

44 "Print. Cut. Lock the door."

The instructions in this subject line are like a mini-


mystery. All is made clear when you open the Valentines
Day message and find a printable Do Not Disturb
doorknob sign. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #44 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
GameStop, 2/9/10

45 Aliens, Predators & Humans play


lethal Rock, Paper, Scissors
Triples, symmetry and humorwhat more could you ask
for in a subject line promoting the Aliens vs. Predator
video game?

CLICK TO TWEET: I love subject line #45 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Disney Store, 2/10/10

46 Alice is Here! Open Me!

While subject lines often implore subscribers to open or


look for details inside, this one promoting the Alice in
Wonderland collection freshens the request by punning off
the Eat Me cake and Drink Me bottle from the story.
CLICK TO TWEET: I love subject line #46 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Fredericks of Hollywood, 5/5/10

47 What sexy essential did we introduce?


Find out with free shipping..
This subject line engages subscribers with a bit of brand-
building trivia, spurring them to open the email to find
out the answer. (A: They introduced the thong in 1981.)

CLICK TO TWEET: I love subject line #47 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Barnes & Noble, 6/3/10

48 Book your summer getaway here.


Save 10% on first class reading.
Figurative language bookended by two double-meanings
makes for a nice subject line that taps into subscribers
travel plans and travel-reading needsor just their flights
of imagination.
CLICK TO TWEET: I love subject line #48 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Toys R Us, 5/17/10

49 Grad Gifts for Scholars of ANY Age!


View our favorites
High school and college graduation gifts are common, but
in this subject line and email, Toys R Us tries to extend
this tradition to honoring the graduation of younger kids
to the next grade.
CLICK TO TWEET: I love subject line #49 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
2011
Some thought subject lines would decrease in
importance because of the late 2010 debut of
Facebook Messages, which doesnt support subject
lines. However, the not email platform flopped.
LinkedIn, 1/13/11

50 Chad, 118 of your connections


changed jobs in 2010.
A sign that personalization was moving beyond first-
name, this subject line contained two personal data points
and was a great lead into the email, which featured
pictures of 20 connections with new jobs. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #50 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
FetchDog, 8/9/11

51 Add more fun to your walks with Suki

Had this subject line said, with your dog, it wouldnt


have been nearly as personal and compelling. FetchDog
asks subscribers for the names of their dogs, and puts
them to good use in this personalized subject line.
CLICK TO TWEET: I love subject line #51 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Urban Outfitters, 1/31/11

52 XOUO

Inserting their brands initials into the common


expression of affection XOXO for this Valentines Day
emails subject line is a testament to the power of brevity.

CLICK TO TWEET: I love subject line #52 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Bed Bath & Beyond, 10/10/11

53 Shop here. Get your face licked.

This subject line sounds a little gross or kinky (depending


on your disposition), but Bed Bath & Beyond turns that
into an aha moment when you open the email and
discover it promotes pet products.
CLICK TO TWEET: I love subject line #53 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Lands End, 6/8/11

54 Starfish: you named it. You bought


every last pair. We made more.
The subject line for this emailwhich tells the story behind
Lands Ends Starfish Pants, which got its name from
customer requestsmakes you feel like you missed out not
only on a product but a conversation.
CLICK TO TWEET: I love subject line #54 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Fredericks of Hollywood, 5/4/11

55 What bra sold 10,000 after being


seen on the Today Show yesterday?
Using consumer action and media attention for social
validation amps up the intrigue of this subject line.

CLICK TO TWEET: I love subject line #55 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Brookstone, 10/25/11

56 Forget about daylight savings

While others were reminding subscribers to set their clocks


back, Brookstone stood out by giving the exact opposite
advice in this subject line for an email promoting clocks
that set themselves and auto-adjust to Daylight Savings.
CLICK TO TWEET: I love subject line #56 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Foot Locker, 6/8/11

57 Dads: This Email is Not For You,


Please Forward It To Your Family.
The forwarding request in this subject line is a clever
device to get dads to open the email in order to see if its
worthy of being forwarded. Plus, saying its not for you
just makes you want to open it more.
CLICK TO TWEET: I love subject line #57 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
J. Jill, 8/31/11

58 Additional 30% off sale + free shipping. Our


power may still be out, but our sale is ON!

Sent in the wake of Hurricane Irene, this subject line


expresses resilience. It doesnt make light of the storm and
isnt exploitive, but rather conveys that theyre in the same
boat as everyone else and carrying on as best they can.
CLICK TO TWEET: I love subject line #58 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
HP, 7/18/11

59 Check your next email on this: the


HP Tablet!
This subject line engages recipients by referring to what
theyre doing at the momentreading their emailand
getting them to imagine doing it on a tablet.

CLICK TO TWEET: I love subject line #59 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Lowes, 12/14/11

60 Build Your Own North Pole. Save up


to 50% on Tools
This subject line is both festive and aspirational, challenging
DIYers to dream biglike Santas workshop big.

CLICK TO TWEET: I love subject line #60 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Williams-Sonoma, 6/6/11

61 Top 5 Gifts Selected by the Dads of


Williams-Sonoma
Part of the then-emerging trend of brands abandoning
corporate-speak and putting a face on their marketing,
this subject line let subscribers know these Father Day
gifts were picked by dads at Williams-Sonoma.
CLICK TO TWEET: I love subject line #61 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Lands End, 12/21/11

62 Christmas delivery with express shipping


- on Dasher, on Dancer, on Procrastinator
Lands End makes Santas sleigh super-express by
hooking up a 10th reindeer, Procrastinator. Its seasonal
while also making it clear who theyre addressing.

CLICK TO TWEET: I love subject line #62 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Target, 1/30/11

63 Baby Sale: Sweet wittle pwices.

Target uses some baby talk in this subject line,


betting in part that the unusual spellings will catch
subscribers eyes.

CLICK TO TWEET: I love subject line #63 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
J.Crew, 4/2/11

64 perfect for party hopping (plus, free


shipping)
Although they dont mention Easter by name, the hopping
pun in this subject line was cute and served well to promote
kids clothing for springtime special occasions.

CLICK TO TWEET: I love subject line #64 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Victorias Secret, 4/14/11

65 Yours, All Ways...

With just three short words, this is a wonderfully


suggestive subject line promoting multi-way bras.

CLICK TO TWEET: I love subject line #65 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Bed Bath & Beyond, 5/10/11

66 Hold your breath until you see this.

The language they use to build intrigue in this subject line


connects directly and delightfully to the product being
promoted in the email: air purifiers.

CLICK TO TWEET: I love subject line #66 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Dell, 9/23/11

67 You know it's time to upgrade to a


new PC when...
With Dell channeling a little Jeff Foxworthy, this subject
line sets you up to expect some comical reasons why you
need a new PC, which the email delivers with a faux
infographic. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #67 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Helzberg Diamonds, 8/17/11

68 This free bracelet has your name


on it.
The subject line leaves you wondering if theyre making a
literal or figurative statement, which drives you to open the
emailand discover its a literal one thanks to first-name
personalized images of charm bracelets. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #68 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
2012
Special characters like hearts and stars started
appearing in subject lines early in the year. Overall,
roughly 1% of retailers promotional emails included a
special character in their subject line during 2012.
That tripled in 2013.
Avaaz.org, 12/10/12

69 They want to the Internet

To support their rallying cry against internet censorship,


this populist movement uses a series of special characters
to create a black box like the subject line has been redacted.

CLICK TO TWEET: I love subject line #69 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Neiman Marcus, 11/12/12

70 shoes for a well-rounded


wardrobe
The special character in the subject line is mimicked in the
email creative, creating a strong connection between the
subject line and emails body copy. The well-rounded
pun on the special character is a bonus. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #70 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
eBags, 11/18/12

71 The best gifts are opened again and


again and again.
This subject line is seasonal, intriguing and wonderfully
inspired by eBags products.

CLICK TO TWEET: I love subject line #71 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Lowes, 11/23/12

72 Just Woke Up? Already Out? Swing


By -- Stores Open at 5 a.m.
Sent as the sun was coming up, this subject line
acknowledged that subscribers might be reading this
email on a mobile device while they were out waiting
for a store to open or driving to a store.
CLICK TO TWEET: I love subject line #72 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Barnes & Noble, 1/29/12

73 Pop Quiz! What City is Home to the


Most Angry Bird Players on NOOK?
Tapping into peoples city-pride and desire to be right,
this subject line engages with trivia thats mined from the
behavior of users of Barnes & Nobles tablet, NOOK. [
VIEW EMAIL]
CLICK TO TWEET: I love subject line #73 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Lowes, 6/1/12

74 Meet Tom -- He Learned the Hard


Way
Like an email of introduction, this subject line engages
subscribers on a more personal level using Tom, a man
who isnt using the MyLowes program to help him
remember which products he used to get his lush lawn.
CLICK TO TWEET: I love subject line #74 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Lane Bryant, 9/28/12

75 Help Fight Breast Cancer & Show


The Girls You Care
The tongue-in-check girls pun in the subject line for this
Breast Cancer Awareness Month email softened a serious
issue with a little humor.

CLICK TO TWEET: I love subject line #75 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
ThinkGeek, 6/21/12

76 ThinkGeek hides $100 in your 525


Geek Points update
As an extra incentive to get loyalty program members to
open this update email, this subject line refers to the
single-use promo code worth $100 off an order that
ThinkGeek hid in the email. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #76 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Wayfair, 6/11/12

77 Reward the one who never judges


you. Top dog & cat supplies
With this email arriving not coincidentally between
Mothers Day and Fathers Day, the subject line uses the
setup and punch line delivery of a good one-liner.

CLICK TO TWEET: I love subject line #77 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Lands End, 2/14/12

78 Dear Lands' End: A Valentine from


Arlene D.
This subject line makes it clear this message is actually one
that someone sent Lands End and theyre now sharing
with subscribers. It begs the questions: What made it
worth forwarding? And who is Arlene D.? [VIEW EMAIL]
CLICK TO TWEET: I love subject line #78 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Dell, 9/11/12

79 Inspiron 15 - $499.99 for the first


1000 customers with this coupon.
While limited-time offers are common, this subject line
incites competitiveness as well as urgency with a limited-
quantity offer.

CLICK TO TWEET: I love subject line #79 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Warby Parker, 12/27/12

80 Time to use your flex spending


account!
Acting like the helpful year-end use it or lose it reminder
you should get from your FSA manager but dont, this
subject line makes you grateful to Warby Parker and
receptive to their suggestions. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #80 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
2013
Hashtags in subject lines went mainstream. Their
inclusion often drives social conversation at the
expense of decreasing email opens slightly.
Feeding America, 12/3/13

81 How will you give back?


#GivingTuesday
As much about starting a conversation as about driving
action, this subject line poses a question and then
supplies a hashtag for subscribers to use when replying
via social media.
CLICK TO TWEET: I love subject line #81 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Jeep, 9/5/13

82 ||||||| Your Jeep newsletter is here.

Using special characters, Jeep creates a very good


representation of their logo, adding great branding to
this subject line.

CLICK TO TWEET: I love subject line #82 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Vizify, 10/3/13

83 Your bio's been updated. View


what's new.
This subject line starts off using common update
confirmation language, but this email is a notification that
Vizify has automatically updated your bio. Of course,
subscribers will want to know whats new. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #83 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
JCPenney, 1/2013

84 Glad Youre Here--Just Open to


Confirm
Something short of the standard double opt-in that
requires a click in the subscription confirmation email,
this one only requires that you open it, as its subject line
makes clear.
CLICK TO TWEET: I love subject line #84 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
ThinkGeek, 1/23/13

85 ThinkGeek's roses are #FF0000,


violets are #0000FF...
Geeking up the staid roses are red, violets are blue
rhyme, ThinkGeek used the eye-catching (and possibly
head-scratching) hexadecimal color codes for the two
hues in this subject line.
CLICK TO TWEET: I love subject line #85 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Kiva, 10/10/13

86 $62.14

Using money and minimalism to create intrigue, the


micro-loan company included the balance for the
recipients account in the subject line. [VIEW EMAIL]

CLICK TO TWEET: I love subject line #86 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Moosejaw, 12/6/13

87 You have $37.90 in Moosejaw


Rewards Points Waiting to be Spent
Youre more likely to shop where you already have money
on the table, and this rewards notification emails subject
line gives subscribers a compelling reason to wrap up
Cyber Week by making another purchase. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #87 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
NFLshop, 9/29/13

88 Your Patriots Are 4-0! Plus, Free


Shipping on All Patriots Gear
Knowing that team pride helps drive sales, this subject
line leads with the current record for my favorite team
which I indicated during signupand then follows with
a promotion.
CLICK TO TWEET: I love subject line #88 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Carnival Cruise Lines, 1/2013

89 Chad, your vacation fun starts at


$249 (email 1 of 5)
The first email in this 5-email welcome series sets the
expectation right in the subject line to be on the lookout for
four more introductory emails.

CLICK TO TWEET: I love subject line #89 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Vera Bradley, 7/1/13

90 Summer checklist: Sarong


Beach Towel...
Tapping into peoples love of checklists, this subject line
lists the first couple of items in one and uses checkmark
special characters to strengthen the effect.

CLICK TO TWEET: I love subject line #90 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Delta Air Lines, 4/1/13

91 Register. Spend $50 dining.


Earn 150 miles.
In addition to creating a simple 1-2-3 list, the special
character numbers in this subject line function like
bullet points, allowing the subscriber to more quickly
skim the text.
CLICK TO TWEET: I love subject line #91 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Vera Bradley, 8/14/13

92 Q. Best accessory? a) lanyards b)


IDs c) wristlets ...
To set the right back-to-school tone, this subject line uses a
multiple-choice question to engage subscribers, taking the
tried-and-true question-based subject line one step further.

CLICK TO TWEET: I love subject line #92 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Moosejaw, 1/7/13

93 It worked for Obama...

Topical since it was sent shortly before President Obamas


inauguration, this subject line leaves you wondering what
worked? The email, which mimics the Obama campaigns
emails, answers the question. [VIEW EMAIL]
CLICK TO TWEET: I love subject line #93 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
ModCloth, 8/29/13

94 FLOTUS-worthy frocks.

In addition to capitalizing on Michelle Obamas popularity,


this subject line uses the FLOTUS abbreviation for First
Lady of the United States, keeping the text short while also
sparking the curiosity of those unfamiliar with the term.
CLICK TO TWEET: I love subject line #94 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Etsy, 3/16/13

95 ROYGBIV

Using the mystery and insiderness of a nonword acronym,


this subject line refers to the color spectrum of rainbows
Red, Orange, Yellow, Green, Blue, Indigo and Violetwith
the email promoting products in each color.
CLICK TO TWEET: I love subject line #95 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
JCPenney, 11/13/13

96 Pinterest faves for your home for 20-


50% off!
More aspirational and positive than the post-purchase
reality of a product review, Pinterest provides a great
way to source consumer-selected favorites, as JCPenney
does here.
CLICK TO TWEET: I love subject line #96 from @ExactTargets
100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Gap, 4/29/13

97 1 dress, 4 ways to wear it

This subject line promises context for the dress it


promotes. Even if subscribers arent interested in the
dress, they may be interested in a new styling tip.

CLICK TO TWEET: I love subject line #97 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
ThinkGeek, 7/31/13

98 We solemnly swear we are up to no


good...
Using a quote from the Harry Potter books, this subject
line connects with fans of the series for this email that
celebrates J.K. Rowlings birthday.

CLICK TO TWEET: I love subject line #98 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Wine.com, 12/4/13

99 And our #1 wine is The Wine.com


100 is here!
More evidence that retailers are finding success with a
content marketing approach, this subject line feels like its
promoting a top 100 wines magazine article.

CLICK TO TWEET: I love subject line #99 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
Moosejaw, 11/13/13

100 We lied last time. THESE are the best


Moosejaw jackets ever.
Sounding like a confession, this subject line starts by
admitting they liedwhich certainly piques peoples
interest. It then pivots to a product promotion.

CLICK TO TWEET: I love subject line #100 from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Whats your favorite?
We hope these examples have inspired you
to look for your own creative subject line
opportunities.

Remember that
Content filtering now plays a minor role in
deliverability at major ISPs, so dont be
afraid to use:
punctuation and special characters
all caps
formerly taboo words like free
really long or short subject lines
We encourage you to run subject line tests
routinely to discover which approaches
and wordings your subscribers respond to.

And dont forget that the best subject line is


the one that generates the highest
conversion rate or most sales, not the one
that generates the highest open rate.
Good luck!

Did you enjoy our 100 Inspiring Subject Lines?


If so, please tell a friend or colleague about it.

CLICK TO TWEET: I got lots of great ideas from @ExactTargets


100 Inspiring Subject Lines: extg.co/100SubjLines Check it out!
METHODOLOGY:
Subject lines were selected based on their
innovativeness, uniqueness and excellence
as an example of an important trend. The
performance of the subject lines was not a
factor in their selection.
SOURCES:
All subject lines were collected as a part of
ExactTarget Marketing Cloud research into
subject line trends using both personal and
anonymous email accounts.
For more information, visit
exacttarget.com

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